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Dell iDRAC8 Generating Technical Support Report Automatically

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Download 344 pages, 9.3 Mb

The report is generated in the standard ZIP format. The report contains information that is similar to the

information available in the DSET report such as:

• Hardware inventory for all components

• System, Lifecycle Controller, and component attributes

• Operating system and application information

• Active Lifecycle Controller logs (archived entries are not included)

• PCIe SSD logs

• Storage controller logs

After the report is generated, you can view the report. It contains a bunch of XML files and log files. The

report must be shared with tech support to troubleshoot the issue.

Each time the data collection is performed, an event is recorded in the Lifecycle Controller log. The event

includes information such as the interface used, the date and time of export, and iDRAC user name.

You can generate the OS Application and Logs report in two ways:

• Automatic — Using iDRAC Service Module that automatically invokes the OS Collector tool.

• Manual — By manually executing the OS Collector executable from the server OS. iDRAC exposes the

OS Collector executable to the server OS as a USB device with label DRACRW.

NOTE:

• OS Collector tool is not applicable for Dell Precision PR7910 systems.

• The OS log collection feature is not supported on CentOS operating system.

Before generating the health report, make sure:

• Lifecycle Controller is enabled.

• Collect System Inventory On Reboot (CSIOR) is enabled.

• You have Login and Server Control privileges.

Related Links

Generating Technical Support Report Automatically

Generating Technical Support Report Manually

Generating Technical Support Report Automatically

If iDRAC Service Module is installed and running, you can automatically generate the Tech Support

Report. The iDRAC Service Module invokes the appropriate OS collector file on the host operating

system, collects the data, and transfers to iDRAC. You can then save the report to the required location.

Generating Tech Support Report Automatically Using iDRAC Web Interface

To generate the Tech Support Report automatically:

1. In the iDRAC Web interface, go to Overview → Server → Troubleshooting → Tech Support Report.

The Tech Support Report page is displayed.

2. Select options for which you want to collect the data:

•Hardware

•OS and Application Data

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Contents

Main Notes, Cautions, and Warnings Contents 3 Setting Up Managed System and Management Station..............................42 Page 5 Viewing iDRAC and Managed System Information....................................108 6 Setting Up iDRAC Communication............................................................... 118 7 Configuring User Accounts and Privileges..................................................138 8 Configuring iDRAC for Single Sign-On or Smart Card Login...................165 Page 11 Monitoring and Managing Power................................................................189 12 Inventory, Monitoring, and Configuring Network Devices....................195 Page 14 Configuring and Using Virtual Console.....................................................249 Page 20 Using USB Port for Server Management....................................................296 23 Troubleshooting Managed System Using iDRAC.....................................312 Page Overview Benefits of Using iDRAC With Lifecycle Controller Key Features Page New In This Release Page How To Use This User's Guide Supported Web Browsers Managing Licenses Types of Licenses Acquiring Licenses License Operations Importing License After Replacing Motherboard License Component State or Condition and Available Operations Managing Licenses Using iDRAC Web Interface Managing Licenses Using RACADM Licensable Features In iDRAC8 Page Page Page Page Interfaces and Protocols to Access iDRAC Page Page iDRAC Port Information Other Documents You May Need Social Media Reference Contacting Dell Accessing documents from Dell support site Page Logging into iDRAC Logging into iDRAC as Local User, Active Directory User, or LDAP User Logging into iDRAC Using Smart Card Logging Into iDRAC as a Local User Using Smart Card Logging Into iDRAC as an Active Directory User Using Smart Card Logging into iDRAC Using Single Sign-on Logging into iDRAC SSO Using iDRAC Web Interface Logging into iDRAC SSO Using CMC Web Interface Accessing iDRAC Using Remote RACADM Validating CA Certificate To Use Remote RACADM on Linux Accessing iDRAC Using Local RACADM Accessing iDRAC Using Firmware RACADM Accessing iDRAC Using SMCLP Logging in to iDRAC Using Public Key Authentication Multiple iDRAC Sessions Changing Default Login Password Changing Default Login Password Using Web Interface Changing Default Login Password Using RACADM Changing Default Login Password Using iDRAC Settings Utility Enabling or Disabling Default Password Warning Message Enabling or Disabling Default Password Warning Message Using Web Interface Enabling or Disabling Warning Message to Change Default Login Password Using RACADM Setting Up Managed System and Management Station Setting Up iDRAC IP Address Setting Up iDRAC IP Using iDRAC Settings Utility Network Settings Common Settings IPv4 Settings IPv6 Settings IPMI Settings VLAN Settings Setting Up iDRAC IP Using CMC Web Interface Enabling Auto-discovery Configuring Servers and Server Components Using Auto Config Auto Config Sequence DHCP Options Configuring Option 43 on Windows Configuring Option 60 on Windows Configuring Option 43 and Option 60 on Linux Enabling Auto Config Using iDRAC Web Interface Enabling Auto Config Using RACADM Using Hash Passwords for Improved Security Hash Password Using RACADM Hash Password in Server Configuration Profile Generating Hash Password Without SNMPv3 and IPMI Authentication Setting Up Management Station Accessing iDRAC Remotely Setting Up Managed System Modifying Local Administrator Account Settings Setting Up Managed System Location Setting Up Managed System Location Using Web Interface Setting Up Managed System Location Using RACADM Optimizing System Performance and Power Consumption Modifying Thermal Settings Using iDRAC Web Interface Page Modifying Thermal Settings Using RACADM Page Page Modifying Thermal Settings Using iDRAC Settings Utility Configuring Supported Web Browsers Page Adding iDRAC to the List of Trusted Domains Disabling Whitelist Feature in Firefox Viewing Localized Versions of Web Interface Updating Device Firmware Page Downloading Device Firmware Updating Firmware Using iDRAC Web Interface Updating Single Device Firmware Updating Firmware Using Repository Updating Firmware Using FTP Updating Device Firmware Using TFTP Updating Device Firmware Using HTTP Updating Device Firmware Using RACADM Scheduling Automatic Firmware Updates Scheduling Automatic Firmware Update Using Web Interface Scheduling Automatic Firmware Update Using RACADM Updating Firmware Using CMC Web Interface Updating Firmware Using DUP Updating Firmware Using Remote RACADM Updating Firmware Using Lifecycle Controller Remote Services Viewing and Managing Staged Updates Viewing and Managing Staged Updates Using iDRAC Web interface Viewing and Managing Staged Updates Using RACADM Rolling Back Device Firmware Rollback Firmware Using iDRAC Web Interface Rollback Firmware Using CMC Web Interface Rollback Firmware Using RACADM Rollback Firmware Using Lifecycle Controller Rollback Firmware Using Lifecycle Controller-Remote Services Recovering iDRAC Using TFTP Server Backing Up Server Profile Backing Up Server Profile Using iDRAC Web Interface Backing Up Server Profile Using RACADM Scheduling Automatic Backup Server Profile Scheduling Automatic Backup Server Profile Using Web Interface Scheduling Automatic Backup Server Profile Using RACADM Importing Server Profile Importing Server Profile Using iDRAC Web Interface Importing Server Profile Using RACADM Restore Operation Sequence Page Configuring iDRAC Viewing iDRAC Information Viewing iDRAC Information Using Web Interface Viewing iDRAC Information Using RACADM Modifying Network Settings Modifying Network Settings Using Web Interface Modifying Network Settings Using Local RACADM Configuring IP Filtering Configure IP Filtering Using iDRAC Web Interface Configuring IP Filtering Using RACADM Configuring Services Configuring Services Using Web Interface Configuring Services Using RACADM Enabling or Disabling HTTPs Redirection Using VNC Client to Manage Remote Server Configuring VNC Server Using iDRAC Web Interface Configuring VNC Server Using RACADM Setting Up VNC Viewer With SSL Encryption Setting Up VNC Viewer Without SSL Encryption Configuring Front Panel Display Configuring LCD Setting Configuring LCD Setting Using Web Interface Configuring LCD Setting Using RACADM Configuring LCD Setting Using iDRAC Settings Utility Configuring System ID LED Setting Configuring System ID LED Setting Using Web Interface Configuring System ID LED Setting Using RACADM Configuring Time Zone and NTP Configuring Time Zone and NTP Using iDRAC Web Interface Configuring Time Zone and NTP Using RACADM Setting First Boot Device Setting First Boot Device Using Web Interface Setting First Boot Device Using RACADM Setting First Boot Device Using Virtual Console Enabling Last Crash Screen Enabling or Disabling OS to iDRAC Pass-through Supported Cards for OS to iDRAC Pass-through Supported Operating Systems for USB NIC Page Installing VIB File Enabling or Disabling OS to iDRAC Pass-through Using Web Interface Enabling or Disabling OS to iDRAC Pass-through Using RACADM Enabling or Disabling OS to iDRAC Pass-through Using iDRAC Settings Utility Obtaining Certificates SSL Server Certificates Generating a New Certificate Signing Request Generating CSR Using Web Interface Generating CSR Using RACADM Uploading Server Certificate Uploading Server Certificate Using Web Interface Uploading Server Certificate Using RACADM Viewing Server Certificate Viewing Server Certificate Using Web Interface Viewing Server Certificate Using RACADM Uploading Custom Signing Certificate Uploading Custom Signing Certificate Using Web Interface Downloading Custom SSL Certificate Signing Certificate Downloading Custom Signing Certificate Downloading Custom SSL Certificate Signing Certificate Using RACADM Deleting Custom SSL Certificate Signing Certificate Deleting Custom Signing Certificate Using iDRAC Web Interface Configuring Multiple iDRACs Using RACADM Creating an iDRAC Configuration File Parsing Rules Modifying the iDRAC IP Address Disabling Access to Modify iDRAC Configuration Settings on Host System Page Viewing iDRAC and Managed System Information Viewing Managed System Health and Properties Viewing System Inventory Viewing Sensor Information Page Monitoring Performance Index of CPU, Memory, and I/O Modules Monitoring Performance Index for of CPU, Memory, and I/O Modules Using Web Interface Monitoring Performance Index for of CPU, Memory, and I/O Modules Using RACADM Checking the System for Fresh Air Compliance Viewing Historical Temperature Data Viewing Historical Temperature Data Using iDRAC Web Interface Viewing Historical Temperature Data Using RACADM Configuring Warning Threshold for Inlet Temperature Configuring Warning Threshold for Inlet Temperature Using Web Interface Viewing Network Interfaces Available On Host OS Viewing Network Interfaces Available on Host OS Using Web Interface Viewing Network Interfaces Available on Host OS Using RACADM Viewing FlexAddress Mezzanine Card Fabric Connections Viewing or Terminating iDRAC Sessions Terminating iDRAC Sessions Using Web Interface Terminating iDRAC Sessions Using RACADM Setting Up iDRAC Communication Communicating With iDRAC Through Serial Connection Using DB9 Cable Configuring BIOS For Serial Connection Enabling RAC Serial Connection Enabling RAC Serial Connection Using Web Interface Enabling RAC Serial Connection Using RACADM Enabling IPMI Serial Connection Basic and Terminal Modes Enabling Serial Connection Using Web Interface Enabling Serial Connection IPMI Mode Using RACADM Enabling Serial Connection IPMI Serial Settings Using RACADM Additional Settings For IPMI Serial Terminal Mode Configuring Additional Settings for IPMI Serial Terminal Mode Using Web Interface Switching Between RAC Serial and Serial Console While Using DB9 Cable Switching From Serial Console to RAC Serial Switching From RAC Serial to Serial Console Communicating With iDRAC Using IPMI SOL Configuring BIOS For Serial Connection Configuring iDRAC to Use SOL Configuring iDRAC to Use SOL Using iDRAC Web Interface Configuring iDRAC to Use SOL Using RACADM Enabling Supported Protocol Enabling Supported Protocol Using Web Interface Enabling Supported Protocol Using RACADM SOL Using IPMI Protocol SOL Using SSH or Telnet Protocol Using SOL From Putty On Windows Using SOL From OpenSSH or Telnet On Linux Using Telnet Virtual Console Configuring Backspace Key For Your Telnet Session Disconnecting SOL Session in iDRAC Command Line Console Communicating With iDRAC Using IPMI Over LAN Configuring IPMI Over LAN Using Web Interface Configuring IPMI Over LAN Using iDRAC Settings Utility Configuring IPMI Over LAN Using RACADM Enabling or Disabling Remote RACADM Enabling or Disabling Remote RACADM Using Web Interface Enabling or Disabling Remote RACADM Using RACADM Disabling Local RACADM Enabling IPMI on Managed System Configuring Linux for Serial Console During Boot Enabling Login to the Virtual Console After Boot Supported SSH Cryptography Schemes Using Public Key Authentication For SSH Generating Public Keys for Windows Generating Public Keys for Linux Uploading SSH Keys Uploading SSH Keys Using Web Interface Uploading SSH Keys Using RACADM Viewing SSH Keys Viewing SSH Keys Using Web Interface Viewing SSH Keys Using RACADM Deleting SSH Keys Deleting SSH Keys Using Web Interface Deleting SSH Keys Using RACADM Configuring User Accounts and Privileges Configuring Local Users Configuring Local Users Using iDRAC Web Interface Configuring Local Users Using RACADM Adding iDRAC User Using RACADM Enabling iDRAC User With Permissions Configuring Active Directory Users Prerequisites for Using Active Directory Authentication for iDRAC Enabling SSL on Domain Controller Installing SSL Certificate For Each Domain Controller Exporting Domain Controller Root CA Certificate to iDRAC Importing iDRAC Firmware SSL Certificate Supported Active Directory Authentication Mechanisms Standard Schema Active Directory Overview Page Single Domain Versus Multiple Domain Scenarios Configuring Standard Schema Active Directory Configuring Active Directory With Standard Schema Using iDRAC Web Interface Configuring Active Directory With Standard Schema Using RACADM Page Extended Schema Active Directory Overview Active Directory Schema Extensions Overview of iDRAC Schema Extensions Page Accumulating Privileges Using Extended Schema Configuring Extended Schema Active Directory Extending Active Directory Schema Using Dell Schema Extender Page Page Page Installing Dell Extension to the Active Directory Users and Computers Snap-In Adding iDRAC Users and Privileges to Active Directory Creating iDRAC Device Object Creating Privilege Object Creating Association Object Providing User Access Privileges For Association Objects Adding Objects to Association Object Adding Users or User Groups Adding Privileges Adding iDRAC Devices or iDRAC Device Groups Configuring Active Directory With Extended Schema Using iDRAC Web Interface Configuring Active Directory With Extended Schema Using RACADM Page Testing Active Directory Settings Testing Active Directory Settings Using iDRAC Web Interface Testing Active Directory Settings Using RACADM Configuring Generic LDAP Users Configuring Generic LDAP Directory Service Using iDRAC Web-Based Interface Configuring Generic LDAP Directory Service Using RACADM Testing LDAP Directory Service Settings Testing LDAP Directory Service Settings Using iDRAC Web Interface Testing LDAP Directory Service Settings Using RACADM Page Configuring iDRAC for Single Sign-On or Smart Card Login Prerequisites for Active Directory Single Sign-On or Smart Card Login Registering iDRAC as a Computer in Active Directory Root Domain Generating Kerberos Keytab File Creating Active Directory Objects and Providing Privileges Configuring Browser to Enable Active Directory SSO Configuring Internet Explorer to Enable Active Directory SSO Configuring Firefox to Enable Active Directory SSO Configuring iDRAC SSO Login for Active Directory Users Configuring iDRAC SSO Login for Active Directory Users Using Web Interface Configuring iDRAC SSO Login for Active Directory Users Using RACADM Configuring iDRAC Smart Card Login for Local Users Uploading Smart Card User Certificate Uploading Smart Card User Certificate Using Web Interface Uploading Smart Card User Certificate Using RACADM Uploading Trusted CA Certificate For Smart Card Uploading Trusted CA Certificate For Smart Card Using Web Interface Configuring iDRAC Smart Card Login for Active Directory Users Enabling or Disabling Smart Card Login Enabling or Disabling Smart Card Login Using Web Interface Enabling or Disabling Smart Card Login Using RACADM Enabling or Disabling Smart Card Login Using iDRAC Settings Utility Configuring iDRAC to Send Alerts Enabling or Disabling Alerts Enabling or Disabling Alerts Using Web Interface Enabling or Disabling Alerts Using RACADM Enabling or Disabling Alerts Using iDRAC Settings Utility Filtering Alerts Filtering Alerts Using iDRAC Web Interface Filtering Alerts Using RACADM Setting Event Alerts Setting Event Alerts Using Web Interface Setting Event Alerts Using RACADM Setting Alert Recurrence Event Setting Alert Recurrence Events Using iDRAC Web Interface Setting Alert Recurrence Events Using RACADM Setting Event Actions Setting Event Actions Using Web Interface Configuring Email Alert, SNMP Trap, or IPMI Trap Settings Configuring IP Alert Destinations Configuring IP Alert Destinations Using Web Interface Configuring IP Alert Destinations Using RACADM Configuring IP Alert Destinations Using iDRAC Settings Utility Configuring Email Alert Settings Configuring Email Alert Settings Using Web Interface Configuring Email Alert Settings Using RACADM Configuring SMTP Email Server Address Settings Configuring SMTP Email Server Address Settings Using iDRAC Web Interface Configuring SMTP Email Server Address Settings Using RACADM Configuring WS Eventing Alerts Message IDs Page Page Page Managing Logs Viewing System Event Log Viewing System Event Log Using Web Interface Viewing System Event Log Using RACADM Viewing System Event Log Using iDRAC Settings Utility Viewing Lifecycle Log Viewing Lifecycle Log Using Web Interface Filtering Lifecycle Logs Adding Comments to Lifecycle Logs Viewing Lifecycle Log Using RACADM Exporting Lifecycle Controller Logs Exporting Lifecycle Controller Logs Using Web Interface Exporting Lifecycle Controller Logs Using RACADM Adding Work Notes Configuring Remote System Logging Configuring Remote System Logging Using Web Interface Page Monitoring and Managing Power Monitoring Power Monitoring Power Using Web Interface Monitoring Power Using RACADM Setting Warning Threshold for Power Consumption Setting Warning Threshold for Power Consumption Using Web Interface Executing Power Control Operations Executing Power Control Operations Using Web Interface Executing Power Control Operations Using RACADM Power Capping Power Capping in Blade Servers Viewing and Configuring Power Cap Policy Configuring Power Cap Policy Using Web Interface Configuring Power Cap Policy Using RACADM Configuring Power Cap Policy Using iDRAC Settings Utility Configuring Power Supply Options Configuring Power Supply Options Using Web Interface Configuring Power Supply Options Using RACADM Configuring Power Supply Options Using iDRAC Settings Utility Enabling or Disabling Power Button Inventory, Monitoring, and Configuring Network Devices Inventory and Monitoring Network Devices Monitoring Network Devices Using Web Interface Monitoring Network Devices Using RACADM Inventory and Monitoring FC HBA Devices Monitoring FC HBA Devices Using Web Interface Monitoring FC HBA Devices Using RACADM Dynamic Configuration of Virtual Addresses, Initiator, and Storage Target Settings Supported Cards for I/O Identity Optimization Supported BIOS Version for I/O Identity Optimization Supported NIC Firmware Versions for I/O Identity Optimization Enabling or Disabling I/O Identity Optimization Enabling or Disabling I/O Identity Optimization Using Web Interface Enabling or Disabling I/O Identity Optimization Using RACADM Configuring Persistence Policy Settings Default Values for Persistence Policy Configuring Persistence Policy Settings Using iDRAC Web Interface Configuring Persistence Policy Settings Using RACADM iSCSI Initiator and Storage Target Default Values Page Page Managing Storage Devices Understanding RAID Concepts What Is RAID? Hardware And Software RAID RAID Concepts RAID Levels Organizing Data Storage For Availability And Performance Choosing RAID Levels RAID Level 0 (Striping) RAID Level 1 (Mirroring) RAID Level 5 (Striping With Distributed Parity) RAID Level 6 (Striping With Additional Distributed Parity) RAID Level 50 (Striping Over RAID 5 Sets) RAID Level 60 (Striping Over RAID 6 Sets) RAID Level 10 (Striped-Mirrors) Comparing RAID Level Performance Page Supported Controllers Supported RAID Controllers Supported Non-RAID Controllers Supported Enclosures Summary of Supported Features for Storage Devices Page Page Inventory and Monitoring Storage Devices Monitoring Storage Device Using Web Interface Monitoring Storage Device Using RACADM Monitoring Backplane Using iDRAC Settings Utility Viewing Storage Device Topology Managing Physical Disks Assigning or Unassigning Physical Disk as Global Hot spare Assigning or Unassigning Global Hot spare Using Web Interface Assigning or Unassigning Global Hot spare Using RACADM Convert To RAID Capable Disk Convert To Non-RAID Disk Managing Virtual Disks Creating Virtual Disks Considerations Before Creating Virtual Disks Creating Virtual Disks Using Web interface Creating Virtual Disks Using RACADM Editing Virtual Disk Cache Policies Deleting Virtual Disks Checking Virtual Disk Consistency Initializing Virtual Disks Fast Initialization Full or Slow Initialization Encrypting Virtual Disks Assigning or Unassigning Dedicated Hot Spares Managing Virtual Disks Using Web Interface Managing Virtual Disks Using RACADM Managing Controllers Configuring Controller Properties Patrol Read Mode Considerations Load Balance BGI Rate Check Consistency Create or Change Security Keys Configuring Controller Properties Using Web Interface Configuring Controller Properties Using RACADM Importing or Auto Importing Foreign Configuration Importing Foreign Configuration Using Web Interface Importing Foreign Configuration Using RACADM Clearing Foreign Configuration Clearing Foreign Configuration Using Web Interface Clearing Foreign Configuration Using RACADM Resetting Controller Configuration Resetting Controller Configuration Using Web Interface Resetting Controller Configuration Using RACADM 12Gbps SAS HBA Adapter Operations Monitoring Predictive Failure Analysis On Drives Controller Operations in Non-RAID (HBA) Mode Running RAID Configuration Jobs On Multiple Storage Controllers Managing PCIe SSDs Inventory and Monitoring PCIe SSDs Inventory and Monitoring PCIe SSDs Using Web Interface Inventory and Monitoring PCIe SSDs Using RACADM Preparing to Remove PCIe SSD Preparing to Remove PCIe SSD Using Web Interface Preparing to Remove PCIe SSD Using RACADM Erasing PCIe SSD Device Data Erasing PCIe SSD Device Data Using Web Interface Erasing PCIe SSD Device Data Using RACADM Managing Enclosures or Backplanes Configuring Backplane Mode Configuring Backplane Mode Using Web Interface Configuring Enclosure Using RACADM Viewing Universal Slots Setting SGPIO Mode Setting SGPIO Mode Using RACADM Choosing Operation Mode to Apply Settings Choosing Operation Mode Using Web Interface Choosing Operation Mode Using RACADM Viewing and Applying Pending Operations Viewing, Applying, or Deleting Pending Operations Using Web Interface Viewing and Applying Pending Operations Using RACADM Storage Devices Apply Operation Scenarios Case 3: Selected Add to Pending Operations and there are no existing pending operations Case 4: Selected Add to Pending Operations and there are prior existing pending operations Blinking or Unblinking Component LEDs Blinking or Unblinking Component LEDs Using Web Interface Blinking or Unblinking Component LEDs Using RACADM Configuring and Using Virtual Console Supported Screen Resolutions and Refresh Rates Configuring Web Browsers to Use Virtual Console Configuring Web Browser to Use Java Plug-in Configuring IE to Use ActiveX Plug-in Additional Settings for Windows Vista or Newer Microsoft Operating Systems Clearing Browser Cache Clearing Earlier ActiveX Versions in IE7 Clearing Earlier ActiveX Versions in IE8 Clearing Earlier Java Versions Configuring Virtual Console Configuring Virtual Console Using Web Interface Configuring Virtual Console Using RACADM Previewing Virtual Console Launching Virtual Console Launching Virtual Console Using Web Interface Launching Virtual Console Using URL Using Virtual Console Viewer Synchronizing Mouse Pointers Passing All Keystrokes Through Virtual Console Java-based Virtual Console Session running on Windows Operating System Java Based Virtual Console Session Running on Linux Operating System ActiveX Based Virtual Console Session Running on Windows Operating System Managing Virtual Media Supported Drives and Devices Configuring Virtual Media Configuring Virtual Media Using iDRAC Web Interface Configuring Virtual Media Using RACADM Configuring Virtual Media Using iDRAC Settings Utility Accessing Virtual Media Launching Virtual Media Using Virtual Console Launching Virtual Media Without Using Virtual Console Adding Virtual Media Images Viewing Virtual Device Details Resetting USB Mapping Virtual Drive Displaying Correct Virtual Drives For Mapping Unmapping Virtual Drive Setting Boot Order Through BIOS Enabling Boot Once for Virtual Media Installing and Using VMCLI Utility Installing VMCLI Running VMCLI Utility VMCLI Syntax VMCLI Commands to Access Virtual Media VMCLI Operating System Shell Options Managing vFlash SD Card Configuring vFlash SD Card Viewing vFlash SD Card Properties Viewing vFlash SD Card Properties Using Web Interface Viewing vFlash SD Card Properties Using RACADM Enabling or Disabling vFlash Functionality Enabling or Disbaling vFlash Functionality Using Web Interface Enabling or Disabling vFlash Functionality Using RACADM Enabling or Disabling vFlash Functionality Using iDRAC Settings Utility Initializing vFlash SD Card Initializing vFlash SD Card Using Web Interface Initializing vFlash SD Card Using RACADM Initializing vFlash SD Card Using iDRAC Settings Utility Getting the Last Status Using RACADM Managing vFlash Partitions Creating an Empty Partition Creating an Empty Partition Using the Web Interface Creating an Empty Partition Using RACADM Creating a Partition Using an Image File Creating a Partition Using an Image File Using Web Interface Creating a Partition From an Image File Using RACADM Formatting a Partition Viewing Available Partitions Viewing Available Partitions Using Web Interface Viewing Available Partitions Using RACADM Modifying a Partition Modifying a Partition Using Web Interface Modifying a Partition Using RACADM Attaching or Detaching Partitions Attaching or Detaching Partitions Using Web Interface Attaching or Detaching Partitions Using RACADM Operating System Behavior for Attached Partitions Deleting Existing Partitions Deleting Existing Partitions Using Web Interface Deleting Existing Partitions Using RACADM Downloading Partition Contents Booting to a Partition Booting to a Partition Using Web Interface Booting to a Partition Using RACADM Using SMCLP System Management Capabilities Using SMCLP Running SMCLP Commands iDRAC SMCLP Syntax Page Page Navigating the MAP Address Space Using Show Verb Using the -display Option Using the -level Option Using the -output Option Usage Examples Server Power Management SEL Management Page MAP Target Navigation Using iDRAC Service Module Installing iDRAC Service Module Supported Operating Systems for iDRAC Service Module iDRAC Service Module Monitoring Features Operating System Information Replicate Lifecycle Logs to OS Log Automatic System Recovery Options WMI Management Providers Page Co-existence of OpenManage Server Administrator and iDRAC Service Module Using iDRAC Service Module From iDRAC Web Interface Using iDRAC Service Module From RACADM Using USB Port for Server Management Accessing iDRAC Interface over Direct USB Connection Configuring iDRAC Using Server Configuration Profile on USB Device Configuring USB Management Port Settings Configuring USB Management Port Using Web interface Configuring USB Management Port Using RACADM Configuring USB Management Port Using iDRAC Settings Utility Importing Server Configuration Profile From USB Device LCD Messages LED Blinking Behavior Logs and Results File Page Using iDRAC Quick Sync Configuring iDRAC Quick Sync Configuring iDRAC Quick Sync Settings Using Web Interface Configuring iDRAC Quick Sync Settings Using RACADM Configuring iDRAC Quick Sync Settings Using iDRAC Settings Utility Page Deploying Operating Systems Deploying Operating System Using VMCLI Deploying Operating System Using Remote File Share Managing Remote File Share Configuring Remote File Share Using Web Interface Configuring Remote File Share Using RACADM Deploying Operating System Using Virtual Media Installing Operating System From Multiple Disks Deploying Embedded Operating System On SD Card Enabling SD Module and Redundancy in BIOS About IDSDM Page Troubleshooting Managed System Using iDRAC Using Diagnostic Console Scheduling Remote Automated Diagnostics Scheduling Remote Automated Diagnostics Using RACADM Viewing Post Codes Viewing Boot and Crash Capture Videos Configuring Video Capture Settings Viewing Logs Viewing Last System Crash Screen Viewing Front Panel Status Viewing System Front Panel LCD Status Viewing System Front Panel LED Status Hardware Trouble Indicators Viewing System Health Generating Technical Support Report Generating Technical Support Report Automatically Generating Tech Support Report Automatically Using iDRAC Web Interface Generating Technical Support Report Manually Generating Technical Support Report Manually Using iDRAC Web Interface Generating Technical Support Report Manually Using RACADM Checking Server Status Screen for Error Messages Restarting iDRAC Resetting iDRAC Using iDRAC Web Interface Resetting iDRAC Using RACADM Erasing System and User Data Resetting iDRAC to Factory Default Settings Resetting iDRAC to Factory Default Settings Using iDRAC Web Interface Resetting iDRAC to Factory Default Settings Using iDRAC Settings Utility Frequently Asked Questions System Event Log Network Security Active Directory Page Page Single Sign-On Smart Card Login Virtual Console Page Page Page Virtual Media Page vFlash SD Card SNMP Authentication Storage Devices iDRAC Service Module Page RACADM Miscellaneous Page Page Use Case Scenarios Troubleshooting An Inaccessible Managed System Obtaining System Information and Assess System Health Setting Up Alerts and Configuring Email Alerts Viewing and Exporting Lifecycle Log and System Event Log Interfaces to Update iDRAC Firmware Page Managing Rack Density Installing New Electronic License