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Troubleshooting Managed System Using iDRAC

You can diagnose and troubleshoot a remote managed system using:

Diagnostic console

Post code

Boot and crash capture videos

Last system crash screen

System event logs

Lifecycle logs

Front panel status

Trouble indicators

System health

Related Links

Using Diagnostic Console

Scheduling Remote Automated Diagnostics

Viewing Post Codes

Viewing Boot and Crash Capture Videos

Viewing Logs

Viewing Last System Crash Screen

Viewing Front Panel Status

Hardware Trouble Indicators

Viewing System Health

Generating Technical Support Report

Using Diagnostic Console

iDRAC provides a standard set of network diagnostic tools that are similar to the tools included with Microsoft Windows or Linux-based systems. Using iDRAC Web interface, you can access the network debugging tools.

To access Diagnostics Console:

1.In the iDRAC Web interface, go to Overview Server Troubleshooting Diagnostics.

2.In the Command text box, enter a command and click Submit. For information about the commands, see the iDRAC Online Help.

The results are displayed on the same page.

Scheduling Remote Automated Diagnostics

You can remotely invoke automated offline diagnostics on a server as a one-time event and return the results. If the diagnostics require a reboot, you can reboot immediately or stage it for a subsequent

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Dell iDRAC8 Troubleshooting Managed System Using iDRAC, Using Diagnostic Console, Scheduling Remote Automated Diagnostics