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Solving Problems

Dell Precision™ Workstations 450 and 650 User's Guide

Troubleshooting Your Computer

Battery Problems

Card Problems

Drive Problems

Dropped or Damaged Computer

E-Mail, Modem, and Internet Problems

Error Messages

General Problems

IEEE 1394 Device Problems

Keyboard Problems

Memory Problems

Microprocessor Problems

Mouse Problems

Network Problems

Power Problems

Printer Problems

Serial or Parallel Device Problems

Sound and Speaker Problems

System Board Problems

Video and Monitor Problems

Troubleshooting Your Computer

Follow these tips when troubleshooting your computer:

If you added or removed a computer part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help technical support diagnose and fix the problem(s).

If an error message occurs in a program, consult the program's documentation.

Battery Problems

Fill out the Diagnostics Checklist as you complete these checks.

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the System Information Guide.

Replace the battery — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell.

Card Problems

Fill out the Diagnostics Checklist as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the System Information Guide.

Check the card seating and cable —

1.Turn off the computer and devices, disconnect them from electrical outlets, wait 10 to 20 seconds, and then open the computer cover.

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Dell PRECISION WORKSTATION 450 manual Solving Problems, Troubleshooting Your Computer, Battery Problems, Card Problems