Back to Contents Page
Solving Problems
DellPrecision™Workstations450and650User'sGuide
Troubleshooting Your Computer
Battery Problems
Card Problems
Drive Problems
Dropped or Damaged Computer
E-Mail, Modem, and Internet Problems
Error Messages
General Problems
IEEE 1394 Device Problems
Keyboard Problems
Memory Problems
Microprocessor Problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Serial or Parallel Device Problems
Sound and Speaker Problems
System Board Problems
Video and Monitor Problems

Troubleshooting Your Computer

Follow these tips when troubleshooting your computer:
lIf you added or removed a computer part before the problem started, review the installation procedures and ensure that the part is correctly installed.
lIf a peripheral device does not work, ensure that the device is properly connected.
lIf an error message appears on the screen, write down the exact message. This message may help technical support diagnose and fix the problem(s).
lIf an error message occurs in a program, consult the program's documentation.

Battery Problems

Fill out the Diagnostics Checklist as you complete these checks.

Card Problems

Fill out the Diagnostics Checklist as you complete these checks.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the System Information Guide.
Replace the battery If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or
date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the System Information Guide.
Check the card seating and cable
1. Turn off the computer and devices, disconnect them from electrical outlets, wait 10 to 20 seconds, and then open the computer cover.