CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide.
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system's
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Contacting Dell
To contact Dell electronically, you can access the following websites:
•www.dell.com
•support.dell.com (technical support)
•premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE:
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) | Department Name or Service Area, | Area Codes, | |
International Access Code | Website and | Local Numbers, and | |
Country Code |
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City Code |
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Anguilla | General Support | ||
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Antigua and Barbuda | General Support | ||
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Argentina (Buenos Aires) | Website: www.dell.com.ar |
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International Access Code: 00 | Tech Support and Customer Care | ||
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| Sales | ||
Country Code: 54 |
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Tech Support Fax | 11 4515 7139 | ||
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City Code: 11 | Customer Care Fax | 11 4515 7138 | |
Aruba | General Support | ||
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Australia (Sydney) |
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International Access Code: |
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0011 | Home and Small Business | ||
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Country Code: 61 | Government and Business | ||
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Preferred Accounts Division (PAD) | |||
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City Code: 2 |
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Customer Care | |||
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| Corporate Sales | ||
| Transaction Sales | ||
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| Fax | ||
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Austria (Vienna) | Website: support.euro.dell.com |
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International Access Code: 900 |
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Home/Small Business Sales | 0820 240 530 00 | ||
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