lHow to remove and replace parts
lTechnical specifications
lHow to configure system settings
lHow to troubleshoot and solve problems
User's Guide Icon (Microsoft Windows 2000)
Double-click the User's Guides icon on your desktop.
Windows XP Help and Support Center 1. Click the Start button, and click Help and Support.
2. Click User's Guide.
lWarranty Information
System Information Guide
lLatest drivers for my computer
lAnswers to technical service and
support questions
lOnline discussions with other users and
technical support
lDocumentation for my computer
including the Service Manual
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
lKnowledge Base — hints, tips, and online courses
lCustomer Forum — online discussion with other Dell customers
lUpgrades — upgrade information for components, such as memory, the hard drive, and the
operating system
lCustomer Care — contact information, order status, warranty, and repair information
lDownloads — drivers, patches, and software updates
lReference — computer documentation, product specifications, and white papers
lService call status and support history
lTop technical issues for my computer
lFrequently asked questions
lFile downloads
lDetails on my computer's configuration
lService contract for my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This
site may not be available in all regions.
lHow to reinstall my operating system
Operating System CD and Installation Guide
After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices
that came with your computer.
lHow to use Windows XP
lDocumentation for my computer and
devices
Windows XP Help and Support Center
1. Click the Start button, and then click Help and Support.
2. Type a word or phrase that describes your problem, and then click the arrow icon.