l l . c o m s u p p o r t . d e l l . c o m

Table 5-8. Using the DRAC 4 With Active Directory: Frequently Asked Questions (continued)

Question

Answer

 

 

I created and uploaded a new RAC certificate and

If you use Microsoft Certificate Services to generate

now the Web-based interface does not launch.

the RAC certificate, one possible cause of this is you

 

inadvertently chose User Certificate instead of Web

 

Certificate when creating the certificate. To recover,

 

create a new Web certificate from Microsoft

 

Certificate Services and load it using the racadm CLI

 

from the managed system by typing:

w w w . d e

What can I do if I cannot log into the DRAC 4 using Active Directory authentication? How do I troubleshoot the issue?

racadm sslcertupload -t 0x1 -f <web_sslcert>

Troubleshoot as follows:

Ensure that you have checked the Enable Active Directory box on the DRAC 4 Active Directory configuration page.

Ensure that the DNS setting is correct on the DRAC 4 Networking configuration page.

Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the DRAC 4.

Check the Domain Controller SSL certificates to ensure that they have not expired.

Ensure that your "DRAC 4 Name", "Root Domain Name", and "DRAC 4 Domain Name" match your Active Directory environment configuration.

Ensure that you use the correct user domain name during a login and not the NetBIOS name.

102

Using the DRAC 4 With Microsoft® Active Directory

Page 102
Image 102
Dell Remote Access Controller 4 Firmware Version 1.30 manual Racadm sslcertupload -t 0x1 -f websslcert, 102