Dell Remote Access Controller 4 Firmware Version 1.30 Rpm -qa grep radeon7000mdellserver, 109

Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)

Question	Answer
Is there a way to verify that the	Red Hat Enterprise Linux version 3 update 3 or greater and Red Hat
ATI video driver update is	Enterprise Linux version 2.1 update 5 or greater already have suitable
installed on Red Hat Enterprise	video drivers. On other versions you can verify the video driver update
Linux version 2.1?	with the command:

Why doesn’t the vKVM mouse work with Red Hat Enterprise Linux, version 2.1, update 3?

Is there a vKVM mouse sync issue in Novell NetWare 6.5 operating system with 800x600 screen resolution? The mouse sync works OK with 1024x768?

Why doesn’t the vKVM mouse and keyboard work when changing mouse acceleration for different operating systems?

Why can't I see the bottom of the server screen from the vKVM window?

rpm -qa grep radeon_7000m_dell_server

The RPM rhel**_radeon_7000m_dell_server-0.4-1 or later should be installed. This RPM is available at www.dell.com.

Red Hat Enterprise Linux, version 2.1 does not fully support multiple input devices.

You must manually select the USB mouse if there is a PS/2 mouse already connected to the managed system. You can do this by running the Red Hat Enterprise Linux mouseconfig command and then selecting the type of mouse (USB) from the mouseconfig GUI. Only one of the mice (either the USB or the PS/2) can be active at a given time. Other solutions are to upgrade to Red Hat Enterprise Linux, version 3, or to remove the mouse attached to the managed system.

To use mouseconfig to enable RAC mouse control for XWindows:

1 Run Xconfigurator (if not previously run before).

2 Run mouseconfig GUI.

3 Select Generic Mouse (USB).

4Run Xwindows (startx).

To use mouseconfig to re-enable local mouse control:

1 Run mouseconfig GUI.

2 Select Generic Mouse (PS/2).

3 Logout and log back in to activate the PS/2 mouse.

Use the Dell PowerEdge Installation and Server Management CD to install the NetWare operating system. The default screen resolution is 1024x768 so you won’t have the issue with mouse sync.

The USB vKVM keyboard and mouse are inactive from 5 to 10 seconds after changing the mouse acceleration. The network load can sometimes cause this operation to take longer than normal (more than 10 seconds).

Make sure the server screen resolution is in one of the supported resolutions (640x480, 800x600, and 1024x768).

Using Console Redirection

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