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Dell Remote Access Controller 4 Firmware Version 1.30 manual 106, Racadm racreset command

Models: Remote Access Controller 4 Firmware Version 1.30

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Table 6-3. Other Console Redirection Page Buttons

Button	Action

Print	Prints the Console Redirection page.
Refresh	Reloads the Console Redirection page.

Frequently Asked Questions

Table 6-4 lists frequently asked questions and answers.

Table 6-4. Using Console Redirection: Frequently Asked Questions

Question	Answer

I have just installed the Sun	You must reboot your system after you install the Sun Java Runtime
Java Runtime Environment on	Environment to complete the installation.
a management station running
the Microsoft® Windows® XP
operating system. Do I have to
reboot the system?
Why doesn’t the default video	To correct this problem, go to the screen resolution setting and select
driver for Novell® Netware®	ATI RADEON VE, 32MB. The resolution selection is not limited to
6.5 work correctly at 800x600	1024x768. Do not select any resolution higher than 1024x768. Console
screen resolution when using	Redirection supports these resolutions: 640x480, 800x600, and
console redirection?	1024x768.
During console redirection, the	To resolve this issue, you must reset the DRAC 4 by running the racadm
keyboard and mouse became	racreset command. If the problem is still not resolved, you must reset the
locked after coming back from	DRAC 4 by running the racadm racreset hard command.
hibernation on a Windows
2000 system. What caused this
to happen?
During console redirection, the	To resolve this issue, select a different operating system than Windows
mouse became locked after	for mouse acceleration from the virtual KVM (vKVM) window pull-
coming back from hibernation	down menu, wait 5 to 10 seconds, and then select Windows again. If the
on a Windows 2003 system.	problem is not resolved, you must reset the DRAC 4 by running the
Why did this happen?	racadm racreset command.
	If the problem is still not resolved, you must reset the DRAC 4 by
	running the racadm racreset hard command.
Why does the remote console	You may have an old version of the ATI video BIOS or a bad ATI chip.
get a blank screen in BIOS or
DOS?

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Using Console Redirection

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Dell Remote Access Controller 4 Firmware Version 1.30 106, Using Console Redirection Frequently Asked Questions Answer

Contents

Firmware Version 1.30 User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o mMay Contents Viewing Localized Versions of the Web-Based Interface Configuring the Drac 4 Network SettingsConfiguring Red Hat Enterprise Linux for Removing Drac 4-Related Applications and DriversEnabling Microsoft Telnet for Telnet Console Redirection Configuring Red Hat Enterprise Linux Minicom forAdding and Configuring Drac 4 Users and Alerts First Steps to Troubleshoot a Remote SystemConfiguring the Drac 4 Active Directory Settings Configuring Active Directory to Access Your DracInstalling the Dell Extension to the Active Directory Users Using Active Directory to Log In To the Drac 100Viewing a List of Serial/Telnet Commands 128 Installing Operating Systems Using Virtual Media 114Enabling and Disabling the Virtual Media Feature 115 111134 Using the racadm Utility to Configure the Drac 137Creating Bootable Deployment Image Files 146 136153 151152 154166 164165 167174 172173 175180 178179 181197 190194 199200 CfgNetTuningNicAutoneg Read/Write 204CfgNetTuningNicFullDuplex Read/Write 205 203218 214217 219Management Station COM Port Settings Setting Up Active Directory ObjectsDrac 4 Power Requirements Overall Architecture of Virtual Media 111Watchdog Information Fields Enable email Alert PropertiesCertificate Signing Request Generation Last Crash Screen Page ButtonsList of Attributes Added to Drac 4 Network Error CodesDellAssociationObject Class Log/Verbose Level Options 131Table A-10 Fwupdate Subcommand Options 157 Table A-11 Table A-5 Config Subcommand OptionsTable A-6 Getconfig Subcommand Options 152 Table A-7 Table A-12 Getssinfo Subcommand Options 159 Table A-13Table A-35 Sslcsrgen Subcommand Options 175 Table A-36 Table A-28 Serveraction Subcommand Options 169 Table A-29Table A-33 Setrac Subcommand Options 173 Table A-34 Table A-41 Sslcertview Subcommand Options 178 Table A-42What’s New in Drac 4 in this Release? Drac 4 OverviewDrac 4 Hardware Features Drac 4/I Hardware Features RJ-45 ConnectorConnectors Hardware SpecificationsPower Requirements Lists the power requirements for the DracDrac 4 Security Features Supported Remote Access ConnectionsLists the features of each type of connection Supported Operating Systems Supported PlatformsSupported Web Browsers Features Other Documents You May Need Drac 4 Overview Installing and Setting Up the Drac Installing the Drac 4 HardwareSoftware Installation and Configuration Overview What You Need to Get StartedInstalling the Software on the Managed System Disabling the Windows Automatic Reboot Option Mount /mnt/cdrom Cd /mnt/cdrom Rpm -ivh linux/rac/*.rpm Installing the Software on the Management StationConfiguring a Supported Web Browser Rpm -e racadmInstalling the Sun Java Plug-In to Use Mozilla Installing the Sun Java Plug-InInstalling the Sun Java Plug-In to Use Console Redirection Viewing Localized Versions of the Web-Based InterfaceFor example Configuring Drac 4 PropertiesRpm -iv j2re-14versionnumber-linux-i586.rpm Register the Java plug-inConfiguring the Drac 4 Network Settings Configuring the Drac 4 Network Settings Using the Option ROMWaiting for response from Dhcp Server Virtual Media Configuration Options Adding and Configuring Drac 4 Users Adding and Configuring Snmp AlertsClearing the Web Browser Cache With Internet Explorer Updating the Drac 4 FirmwareClearing the Web Browser Cache With Mozilla Accessing the Drac 4 Through a Network Where action is start, stop, status, or probe Service racsvc statusDrac 4 Software Basics for Red Hat Enterprise Linux Removing the Drac Additional InformationRemoving Drac 4-Related Applications and Drivers Serial and Telnet Console Features Drac 4 NICConfiguring the System Setup Program on the Managed System F2 = System SetupAppend two options to the kernel line Serial --unit=0 --speed=57600 terminal --timeout=10 serialKernel ............. console=ttyS0,57600 Co2345respawn/sbin/agetty -h -L 57600 ttyS0 vt100 Enabling Login to the Console After BootSample File /etc/innitab TtyS0 Enabling the Serial/Telnet Console on the Drac Racadm getconfig -g group Racadm config -g group -o object valueUsing racadm Remotely Racadm getconfig -g cfgSerial Using the Secure Shell SSHRacadm config -g cfgSerial -o cfgSerialSshEnable AES128-CBC You can change the SSH port with the commandAES192-CBC 3DES-192-CBCConnecting the DB-9 Cable Required Pinout for DB-9 Null Modem Cable Signal NamePage Clear the init, reset, connect, and hangup Configuring HyperTerminal for Serial Console RedirectionType minicom -c on Page Using a Serial or Telnet Console Enabling Microsoft Telnet for Telnet Console RedirectionManaging and Recovering a Remote System Accessing the Web-Based InterfaceLogging Password Adding and Configuring Drac 4 Users and AlertsAdding and Configuring Drac 4 Users User Properties Property Description User NameConfiguring User email Alerts Use the information in -3 to enable email alertsSevere Go Back To User ConfigurationEmail Alert Severity Description Informational Alert DescriptionConfiguring the Drac 4 NIC Check box is selected Default Smtp Email Server Duplex ModeEmail Alert Settings Drac 4 Network Configuration Page ButtonsAdding and Configuring Snmp Alerts Configuring Alerts by SeveritySystem Fan Sensors Monitors the system fan speed RPM Severity Options Description InformationalSuch as chassis intrusion Snmp Alert Properties PropertyDescription Managing a Remote System10. Snmp Alerts Page Buttons Action Print Updating the Drac 4 Firmware Ensuring Drac 4 Network SecuritySerial IssuerType Key SizeUpload Certificate Default certificate you received with your DracFrom the CA View Server CertificateManagement Generate 14. Required CSR Fields Properties Description Locality LState S 16. Certificate Management Page Buttons Action PrintViewing System Information Server Address Bios VersionService Tag System InformationRecovering and Troubleshooting the Managed System Managing Power on a Remote System First Steps to Troubleshoot a Remote SystemUsing the SEL SEL provides buttons see -24 in the top-right cornerDate/ Time Using the Drac 4 Log25. Status Indicator Icons Description UserUsing the Diagnostic Console Viewing the Last System Crash ScreenNetstat 28. Diagnostic Commands Description ArpIfconfig Ping IP AddressTroubleshooting Network Problems 30. Drac 4 Network Error Codes DescriptionTroubleshooting Alerting Problems RAC189A RAC065A Frequently Asked Questions Managing and Recovering a Remote System Managing and Recovering a Remote System Active Directory Schema Extensions Using the Drac 4 With Microsoft Active DirectoryOverview of the RAC Schema Extensions Active Directory Object OverviewRAC4 Privilege Object Group1 Priv1 User1 User2 User3AO1 Extending the Active Directory Schema Configuring Active Directory to Access Your DracUsing the Dell Schema Extender Click Next to run the Dell Schema Extender Click Finish 840.113556.1.8000.1280.1.1.1.4 Description DellRAC4Privileges Class840.113556.1.8000.1280.1.1.1.3 Description Attributes DellRAC4Privileges DellProduct ClassDelIsLogClearAdmin FalseLdaptypecaseignorestring Creating a RAC Device Object Adding Drac 4 Users and Privileges to Active DirectoryOpening the Active Directory Users and Computers Snap-In Creating a Privilege ObjectAdding Objects to an Association Object Creating an Association ObjectSelect the scope for the Association Object Click OK Enabling SSL on a Domain Controller Click Next and click FinishSelect Computer account and click Next Exporting the Domain Controller Root CA CertificateClick Finish and click OK Configuring the Drac Click the Configuration tab and select NetworkRacadm config -g cfgLanNetworking -o cfgDNSServersFromDHCP Using Active Directory to Log In To the Drac100 Lists frequently asked questions and answers 101Racadm sslcertupload -t 0x1 -f websslcert 102Overview Using Console Redirection103 Maximum console redirection sessions Current console redirection sessions105 Running the racadm racreset hard command Using Console Redirection Frequently Asked Questions AnswerRacadm racreset command 106107 108 109 Run Xconfigurator if not previously run beforeRpm -qa grep radeon7000mdellserver Run Xwindows startx110 111 Overall Architecture of Virtual Media Managed SystemOperating System Requirements on the Managed System Using the Virtual Media Feature Installing the Virtual Media Plug-In113 Booting From the Virtual Media Installing Operating Systems Using Virtual MediaCat /var/log/messages grep Virtual Enabling and Disabling the Virtual Media FeatureRacadm config -g cfgRacVirtual -o cfgVirMediaDisable 115Racadm config -g cfgRacVirtual -o cfgFloppyEmulation Configuring the Virtual Floppy Feature as a Super FloppyConfiguring the Virtual Floppy as a Hard Drive DELL-VIRTUALS-120 Removable Media DriveExecution Environment InstallationRacvmcli 117Racvmcli parameters OS-shell options Interfaces and APIsVM-CLI Parameters Drac 4 IP AddressUDRAC-user-name 119CD/DVD Device or Image File Cdevice-name image-file121 Detect Virtual device Racadm getconfig -gDrive Number 0 failed to Drive Number 1 failed to CfgRacVirtualMessages Use the racadm vmdisconnect command toOther console startup 123Drive Number 1 Virtualcdrom Drive Number 0 VirtualfloppyDrive Removable Media Drive 124125 Mount /mnt/cdrom1 Cat /var/log/messages grepCat /etc/fstab grep /dev/hde 126Starting a Text Console Logging into the Drac127 Setsvctag Firmware Unsupported Command Viewing a List of Serial/Telnet CommandsRacadm config -g cfgSerial -o cfgSerialHistorySize number 128Prompt a racadm help more Using the racadm CLIRacadm Command Description 129Racadm Synopsis Using the racadm CLI RemotelyLists the options for the racadm command Racadm Options131 Type the following command to disable the remote capabilityRacadm Command Options Option DescriptionRacadm Subcommand Descriptions 132Configuration File Overview Configuring Multiple Drac 4sRacadm Error Messages 133Creating a Drac 4 Configuration File Racadm getconfig -f myfile.cfgSee the example in the previous bullet Use the racresetcfg subcommand to keep all Drac 4s the sameCfgLanNetworking CfgNicIpAddress=143.154.133.121 135Racadm getconfig -g groupName -i index Configuration File ExampleRacadm config -g groupName -o objectName -i index 136This file will be updated as follows Using the racadm Utility to Configure the DracFile contents are as follows 137# cfgUserAdminIndex=XX CfgUserAdminUserName= Racadm getconfig -u usernameRacadm getconfig -g cfgUserAdmin -i index Before Adding a Drac 4 User139 Adding a Drac 4 User With Alerting CapabilitiesSpecific object Adding a Drac 4 User With Permissions 140Racadm getconfig -g cfgLanNetworking Configuring Drac 4 Network Properties141 Racadm subcmd Firmware Error message Racadm subcmd Error messageRacadm subcmd Transport Error message 142Requirements 143Tasks Vmdeploy 145Linux Users Creating Bootable Deployment Image FilesTo create image files from existing bootable media Windows UsersTroubleshooting Troubleshooting the Drac147 Troubleshooting Synopsis Racadm help Racadm help subcommandHelp DescriptionClearasrscreen Config/getconfigArp Racadm arpRacadm getconfig Filename Config Subcommand DescriptionRacadm config -p -c -f filename Racadm config -g Racadm GetconfigFilename command Getconfig Subcommand DescriptionTable A-6. getconfig Subcommand Options Description 152Examples Table A-7 describes the coredump subcommandCoredump Racadm coredumpOutput Example 154Current task stack Ipev -#005e0000 binary data FwupdateCoredumpdelete FW dcmdCoreDump No Core dump availableTable A-9. fwupdate Subcommand Definition Load the update file into the Drac 4 RAMdisk areaTable A-10 describes the fwupdate subcommand options 156 InputTable A-10. fwupdate Subcommand Options Description 157Updating the Firmware Racadm -r Racip -u user -p password fwupdate -g -u -a158 Getssninfo Table A-11 describes the getssinfo subcommandTable A-12 describes the getssinfo subcommand options Racadm getssninfo -A -u usernameRoot Thu 06 Mar GetsysinfoWeb 143.166.174.19 2004 103239 GMT-0600Following data element is output as a string Table A-15 describes the getsysinfo subcommand optionsWatchdog information/recovery action 161Racadm getsysinfo -A -w -s RestrictionsRacadm getsysinfo -w -s Getractime IfconfigRacadm ifconfig Racadm getractime -u -dSetniccfg/getniccfg NetstatPing Racadm ping ipaddressDescription for getniccfg Table A-21. setniccfg/getniccfg Subcommand DefinitionDescription for setniccfg 165Example GetsvctagRacdump Racadm getsvctagTransport Error RC=-1 RacresetRacadm racreset hard soft graceful delay in seconds Table A-26 describes the racresetcfg subcommand RacresetcfgTable A-25 describes the racreset subcommand options Racadm racresetcfgTable A-27. serveraction SubcommandDefinition Table A-27 describes the serveraction subcommandRacadm serveraction -d delay action ServeractionTable A-29 Getraclog Command Definition Serveraction command returns without output if successfulTable A-29 describes the getraclog command GetraclogGetsel Table A-30 describes the getsel commandClrraclog Racadm clrraclogRacadm clrsel ClrselGettracelog Racadm gettracelog Racadm gettracelog -mSetrac Racadm setrac -h -o -T -dTable A-34. sslcsrgen SubcommandDescription Table A-34 describes the sslcsrgen subcommandTable A-33. setrac Subcommand Options SslcsrgenOptions Table A-35 describes the sslcsrgen subcommand optionsTable A-35. sslcsrgen Subcommand Options Description 175Racadm sslcertupload -t type -f filename SslcertuploadRacadm sslcertupload -t 0x1 -f c\cert\cert.txt Racadm sslcertdownload -t type -f filename SslcertdownloadRacadm sslcertdownload -t 0x1 -f c\cert\cert.txt Output Examples SslcertviewRacadm sslcertview -t type -A Round Rock Texas john@dell.com 1024 DSU+123431 DSU+153431 RMC Default Certificate Dell IncTestemail Racadm testemail -i index -u usernameTesttrap Racadm testtrap -i indexVmdisconnect Table A-46 describes the vmdisconnect subcommandTable A-46. vmdisconnect Subcommand Description Racadm vmdisconnectRacadm Subcommand Man Pages IdRacProductInfo Read Only IdRacInfoIdRacDescriptionInfo Read Only IdRacName Read/Write IdRacVersionInfo Read OnlyIdRacMisc Read/Write CfgDNSDomainNameFromDHCP Read/Write CfgLanNetworkingIdRacType Read CfgDNSDomainName Read/WriteCfgDNSRacName Read/Write CfgDNSRegisterRac Read/WriteCfgDNSServer2 Read/Write CfgDNSServersFromDHCP Read/WriteCfgDNSServer1 Read/Write 187CfgNicIpAddress Read/Write CfgNicEnable Read/WriteCfgNicNetmask Read/Write CfgNicUseDhcp Read/Write CfgCurrentLanNetworkingCfgNicGateway Read/Write CfgNicMacAddress Read OnlyCfgNicCurrentGateway Read Only CfgNicCurrentIpAddress Read OnlyCfgNicCurrentNetmask Read Only CfgNicCurrentDhcpWasUsed Read OnlyCfgDNSCurrentDomainName Read Only CfgRhostsSmtpEmailEnable Read/WriteCfgRemoteHosts CfgDNSCurrentServer1 Read OnlyCfgRhostsFwUpdateIpAddr Read/Write CfgRhostsFwUpdateTftpEnable Read/WriteCfgRhostsSmtpServerIpAddr Read/Write CfgUserAdminPrivilege Read/Write CfgUserAdminCfgRhostsFwUpdatePath Read/Write Legal ValuesCfgUserAdminPassword Write Only CfgUserAdminUserName Read/WriteTable B-1. Bit Masks for User Privileges CfgUserAdminEmailEnable Read/Write CfgUserAdminAlertFilterRacEventMask Read/WriteCfgUserAdminAlertFilterSysEventMask Read/Write 195CfgUserAdminIndex Read Only CfgUserAdminEmailAddress Read/WriteCfgUserAdminEmailCustomMsg Read/Write CfgTrapsCfgTrapsFilterRacEventMask Read/Write CfgTrapsEnable Read/WriteCfgTrapsSnmpCommunity Read/Write 197CfgTrapsFilterSysEventMask Read/Write CfgSessionManagementCfgTrapsIndex Read Only CfgSsnMgtMaxSessionsPerUser Read/Write CfgSsnMgtSshIdleTimeout Read/WriteCfgSsnMgtMaxSessions Read/Write 199CfgSerial CfgSerialConsoleEnable Read/WriteCfgSerialBaudRate Read/Write CfgSerialConsoleShellType Read/Write CfgSerialConsoleIdleTimeout Read/WriteCfgSerialConsoleQuitKey Read/Write 201CfgSerialConsoleNoAuth Read/Write CfgSerialConsoleCommand Read/WriteCfgSerialHistorySize Read/Write CfgSerialCom2RedirEnable Read/Write CfgSerialSshEnable Read/WriteCfgSerialTelnetEnable Read/Write 203CfgNetTuningNic100MB Read/Write CfgNetTuningCfgNetTuningNicAutoneg Read/Write CfgSerialTelnet7flsBackspace Read/WriteCfgNetTuningIpTtl Read/Write CfgNetTuningNicFullDuplex Read/WriteCfgNetTuningNicMtu Read/Write Legal Values Integer from 1 to Default 0x40CfgNetTuningTcpSrttDflt Read/Write CfgNetTuningIpReassTtl Read/WriteCfgNetTuningTcpSrttBase Read/Write Legal Values Integer from 6 to Default 0x6 206CfgNetTuningTcpMsl Read/Write CfgNetTuningTcpReXmtMin Read/WriteCfgNetTuningTcpReXmtMax Read/Write 207Where value is obtained from Table B-2 CfgNetTuningIpSubnetsAreLocal Read/WriteTuning the Drac 4 for Satellite Connectivity Ini files are usedCfgOobSnmp CfgOobSnmpTrapsEnable Read/WriteLegal Values Boolean, either 1 or 0 True or False Default CfgOobSnmpAgentCommunity Read/WriteDescription =Disable, 1=Enable transmission of Snmp traps CfgRacTuningCfgOobSnmpAgentEnable Read/Write CfgRacTuneHttpPort Read/WriteCfgRacTuneTelnetPort Read/Write CfgRacTuneHttpsPort Read/WriteCfgRacTuneSshPort Read/Write 211Legal Values 115200, 57600, 19200, Default 212 CfgRacTuneFwUpdateResetDelay Read/WriteCfgRacTuneRemoteRacadmEnable Read/Write CfgRacTuneHostCom2BaudRate Read/WriteIfcRacMnOsHostname Read/Write IfcRacManagedNodeOsCfgRacTuneConRedirPort Read/Write IfcRacMnOsOsName Read/WriteCfgRacSecCsrCommonName Read/Write CfgRacSecurityIfcRacMnOsOsType Read Only CfgRacSecCsrOrganizationName Read/WriteCfgRacSecCsrLocalityName Read/Write CfgRacSecCsrOrganizationUnit Read/WriteCfgRacSecCsrStateName Read/Write CfgRacSecCsrKeySize Read/Write CfgRacSecCsrCountryCode Read/WriteCfgRacSecCsrEmailAddr Read/Write Description CSR stateCfgRacVirtual CfgVirMediaDisable Read/WriteLegal Values Or 0 True or False Default Description CfgFloppyEmulation Read/WriteCfgVirAtapiSrvPort Read/Write CfgVirtualBootOnce Read/WriteCfgActiveDirectory CfgADRacDomain Read/WriteCfgADRacName Read/Write CfgADEnable Read/WriteCfgADAuthTimeout Read/Write 219CfgADRootDomain Read/Write Event Filter Operation and Event Mask PropertiesDrac 4-Generated Event Mask Definitions 220221 System-Generated Alert Mask DefinitionsRacadm -g cfgTraps -o cfgTrapsFilterSysEventMask -i1 MiscmaskStatMask Alert Filter Properties222 SenMaskAlert Data Definitions Alert Test CommandsEmail Test Command Racadm testemail -i index Racadm testemail -u usernameRacadm testtrap -t -i trap index Trap Test CommandSynopsis 224Abbreviation for compact disc Acronym for application programming interfaceOther characters Acronym for custom factory integrationAbbreviation for Domain Name System Abbreviation for Dell Remote Access ControllerAbbreviation for Dynamic Domain Naming System Abbreviation for disk storage unitAbbreviation for light-emitting diode Abbreviation for international standards organizationAbbreviation for local area network Abbreviation for management information baseRAM disk Abbreviation for remote access controllerAbbreviation for uninterruptible power supply Acronym for system event log229 IndexDrac 4, removing related applications and drivers 231 Index