w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)

Question

Answer

 

 

Why can't I use a keyboard or

When you remotely install a supported Microsoft operating system on a

mouse while installing a

system with Console Redirection enabled in the BIOS, you receive an

Microsoft operating system

EMS Connection Message that requires that you select OK before you

remotely by using DRAC 4

can continue. You cannot use the mouse to select OK remotely. You must

console redirection?

either select OK on the local system or restart the remotely managed

 

system, reinstall, and then turn Console Redirection Off in the BIOS.

 

This message is generated by Microsoft to alert the user that Console

 

Redirection is enabled. In order to ensure that this message does not

 

appear, always turn off Console Redirection in the BIOS before installing

 

an operating system remotely.

I manually selected Other

In order to allow remote access after manually selecting Other Display as

Display as Primary from the

Primary, you must perform the following steps:

vKVM window and now I

1

Use the DRAC 4’s power control to power cycle the unit.

cannot remotely control the

2

During reboot, press <F8> and select to boot windows in safe mode

system.

 

(the POST screen will be visible from the DRAC 4 user interface). Safe

 

 

 

 

mode uses the DRAC 4 as the primary video.

 

3

Go to the Windows device manager and uninstall both video adaptors.

 

4

Reboot the system.

 

5

Reload the operating system. The hardware wizard finds both video

 

 

controllers and restores the DRAC 4 as the primary display (the screen

 

 

blinks a few times after you press <Ctrl-Alt-Del> to login).

Why does console redirection

On systems running Windows 2000 that can boot to multiple operating

fail to show the operating

systems, change the default boot operating system by performing the

system boot menu in the

following steps:

Chinese, Japanese, and Korean

1

Right-click the My Computer icon and select Properties.

versions of Microsoft Windows

2

Click the Advanced tab.

2000?

3

Click Startup and Recovery.

 

 

4

Select the new default operating system from the Startup list.

 

5

In the Show list for box, type the number of seconds that the list of

 

 

choices should be displayed before the default operating system

 

 

automatically boots.

Why doesn’t the Num Lock

When accessed through the DRAC 4, the Num Lock indicator on the

indicator on my management

management station does not necessarily coincide with the state of the

station reflect the status of the

Num Lock on the remote server. The state of the Num Lock is

Num Lock on the remote

dependent on the setting on the remote server when the remote session

server?

is connected, regardless of the state of the Num Lock on the

 

management station.

I am experiencing video

Refresh the Console Redirection page by clicking the Refresh button.

corruption. How can I correct

You may need to refresh the page multiple times to correct the video

the display?

corruption problem.

 

 

 

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Using Console Redirection

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