Dell Remote Access Controller 4 Firmware Version 1.30 manual 110

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Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)

Question	Answer
Why can't I use a keyboard or	When you remotely install a supported Microsoft operating system on a
mouse while installing a	system with Console Redirection enabled in the BIOS, you receive an
Microsoft operating system	EMS Connection Message that requires that you select OK before you
remotely by using DRAC 4	can continue. You cannot use the mouse to select OK remotely. You must
console redirection?	either select OK on the local system or restart the remotely managed
	system, reinstall, and then turn Console Redirection Off in the BIOS.
	This message is generated by Microsoft to alert the user that Console
	Redirection is enabled. In order to ensure that this message does not
	appear, always turn off Console Redirection in the BIOS before installing
	an operating system remotely.
I manually selected Other	In order to allow remote access after manually selecting Other Display as
Display as Primary from the	Primary, you must perform the following steps:
vKVM window and now I	1	Use the DRAC 4’s power control to power cycle the unit.
cannot remotely control the	2	During reboot, press <F8> and select to boot windows in safe mode
system.
		(the POST screen will be visible from the DRAC 4 user interface). Safe
		mode uses the DRAC 4 as the primary video.
	3	Go to the Windows device manager and uninstall both video adaptors.
	4	Reboot the system.
	5	Reload the operating system. The hardware wizard finds both video
		controllers and restores the DRAC 4 as the primary display (the screen
		blinks a few times after you press <Ctrl-Alt-Del> to login).
Why does console redirection	On systems running Windows 2000 that can boot to multiple operating
fail to show the operating	systems, change the default boot operating system by performing the
system boot menu in the	following steps:
Chinese, Japanese, and Korean	1	Right-click the My Computer icon and select Properties.
versions of Microsoft Windows	2	Click the Advanced tab.
2000?
	3	Click Startup and Recovery.
	4	Select the new default operating system from the Startup list.
	5	In the Show list for box, type the number of seconds that the list of
		choices should be displayed before the default operating system
		automatically boots.
Why doesn’t the Num Lock	When accessed through the DRAC 4, the Num Lock indicator on the
indicator on my management	management station does not necessarily coincide with the state of the
station reflect the status of the	Num Lock on the remote server. The state of the Num Lock is
Num Lock on the remote	dependent on the setting on the remote server when the remote session
server?	is connected, regardless of the state of the Num Lock on the
	management station.
I am experiencing video	Refresh the Console Redirection page by clicking the Refresh button.
corruption. How can I correct	You may need to refresh the page multiple times to correct the video
the display?	corruption problem.

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Using Console Redirection