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Dell Remote Access Controller 4 Firmware Version 1.30 manual RAC189A

Models: Remote Access Controller 4 Firmware Version 1.30

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Table 4-31. DRAC 4 Log Messages

Message ID	Description	Suggested Action

RAC186W	DHCP: no response from server,	Provides information only. No specific
	need LAN address. The NIC	corrective action is indicated. Ensure that the
	cannot be enabled until a	DHCP server is operational.
	response is received from the
	DHCP server.
RAC188W	DHCP: no response from server,	Provides information only. No specific
	warm starting with <IP address>. corrective action is indicated. Ensure that the
		DHCP server is operational.
RAC189A	Email page successful.	Provides information only. No corrective
		action is necessary.
RAC191E	SNMP: internal failure during trap	Reset the DRAC 4 and retry the operation.
	generation.
RAC198A	SNMP: trap sent to <IP address>. Provides information only. No corrective
		action is necessary.
RAC199W	Email paging attempts failed,	A trace of the SMTP connection may be
	SMTP protocol failure.	found in the trace log. Examine the trace log
		to identify the source of the protocol failure,
		such as the connection could not be
		established (SMTP server is down or an
		invalid IP address), an invalid email
		destination address, an invalid domain in the
		email address, or the SMTP server does not
		support forwarding email. Correct the
		problem and try again.
RAC256A	DRAC 4 hardware log event:	Provides information only. No corrective
RAC257W	<formatted hardware log event>.	action is necessary, unless the contents of the
RAC258E		hardware log indicate a problem. In this case,
		the corrective action is based on the
		problem reported.
RAC016A	DRAC 4 log cleared.	Provides information only.
RAC030A	DRAC 4 time was set.	Provides information only.
RAC048A	DRAC 4 firmware update was	Provides information only.
	initiated.
RAC049A	DRAC 4 Firmware Update was	Provides information only.
	initiated with config to defaults
	option.
RAC064A	Clear crash screen.	Provides information only.

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Managing and Recovering a Remote System

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Dell Remote Access Controller 4 Firmware Version 1.30 manual RAC189A

Contents

Firmware Version 1.30 User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o mMay Contents Configuring the Drac 4 Network Settings Configuring Red Hat Enterprise Linux forViewing Localized Versions of the Web-Based Interface Removing Drac 4-Related Applications and DriversConfiguring Red Hat Enterprise Linux Minicom for Adding and Configuring Drac 4 Users and AlertsEnabling Microsoft Telnet for Telnet Console Redirection First Steps to Troubleshoot a Remote SystemConfiguring Active Directory to Access Your Drac Installing the Dell Extension to the Active Directory UsersConfiguring the Drac 4 Active Directory Settings Using Active Directory to Log In To the Drac 100Installing Operating Systems Using Virtual Media 114 Enabling and Disabling the Virtual Media Feature 115Viewing a List of Serial/Telnet Commands 128 111Using the racadm Utility to Configure the Drac 137 Creating Bootable Deployment Image Files 146134 136151 152153 154164 165166 167172 173174 175178 179180 181190 194197 199CfgNetTuningNicAutoneg Read/Write 204 CfgNetTuningNicFullDuplex Read/Write 205200 203214 217218 219Setting Up Active Directory Objects Drac 4 Power RequirementsManagement Station COM Port Settings Overall Architecture of Virtual Media 111Enable email Alert Properties Certificate Signing Request GenerationWatchdog Information Fields Last Crash Screen Page ButtonsDrac 4 Network Error Codes DellAssociationObject ClassList of Attributes Added to Log/Verbose Level Options 131Table A-5 Config Subcommand Options Table A-6 Getconfig Subcommand Options 152 Table A-7Table A-10 Fwupdate Subcommand Options 157 Table A-11 Table A-12 Getssinfo Subcommand Options 159 Table A-13Table A-28 Serveraction Subcommand Options 169 Table A-29 Table A-33 Setrac Subcommand Options 173 Table A-34Table A-35 Sslcsrgen Subcommand Options 175 Table A-36 Table A-41 Sslcertview Subcommand Options 178 Table A-42What’s New in Drac 4 in this Release? Drac 4 OverviewDrac 4 Hardware Features Drac 4/I Hardware Features RJ-45 ConnectorHardware Specifications Power RequirementsConnectors Lists the power requirements for the DracLists the features of each type of connection Supported Remote Access ConnectionsDrac 4 Security Features Supported Web Browsers Supported PlatformsSupported Operating Systems Features Other Documents You May Need Drac 4 Overview Installing the Drac 4 Hardware Software Installation and Configuration OverviewInstalling and Setting Up the Drac What You Need to Get StartedInstalling the Software on the Managed System Disabling the Windows Automatic Reboot Option Installing the Software on the Management Station Configuring a Supported Web BrowserMount /mnt/cdrom Cd /mnt/cdrom Rpm -ivh linux/rac/*.rpm Rpm -e racadmInstalling the Sun Java Plug-In Installing the Sun Java Plug-In to Use Console RedirectionInstalling the Sun Java Plug-In to Use Mozilla Viewing Localized Versions of the Web-Based InterfaceConfiguring Drac 4 Properties Rpm -iv j2re-14versionnumber-linux-i586.rpmFor example Register the Java plug-inConfiguring the Drac 4 Network Settings Configuring the Drac 4 Network Settings Using the Option ROMWaiting for response from Dhcp Server Virtual Media Configuration Options Adding and Configuring Drac 4 Users Adding and Configuring Snmp AlertsClearing the Web Browser Cache With Mozilla Updating the Drac 4 FirmwareClearing the Web Browser Cache With Internet Explorer Accessing the Drac 4 Through a Network Drac 4 Software Basics for Red Hat Enterprise Linux Service racsvc statusWhere action is start, stop, status, or probe Removing Drac 4-Related Applications and Drivers Additional InformationRemoving the Drac Serial and Telnet Console Features Drac 4 NICConfiguring the System Setup Program on the Managed System F2 = System SetupKernel ............. console=ttyS0,57600 Serial --unit=0 --speed=57600 terminal --timeout=10 serialAppend two options to the kernel line Sample File /etc/innitab Enabling Login to the Console After BootCo2345respawn/sbin/agetty -h -L 57600 ttyS0 vt100 TtyS0 Enabling the Serial/Telnet Console on the Drac Using racadm Remotely Racadm config -g group -o object valueRacadm getconfig -g group Racadm config -g cfgSerial -o cfgSerialSshEnable Using the Secure Shell SSHRacadm getconfig -g cfgSerial You can change the SSH port with the command AES192-CBCAES128-CBC 3DES-192-CBCConnecting the DB-9 Cable Required Pinout for DB-9 Null Modem Cable Signal NamePage Type minicom -c on Configuring HyperTerminal for Serial Console RedirectionClear the init, reset, connect, and hangup Page Using a Serial or Telnet Console Enabling Microsoft Telnet for Telnet Console RedirectionLogging Accessing the Web-Based InterfaceManaging and Recovering a Remote System Adding and Configuring Drac 4 Users and Alerts Adding and Configuring Drac 4 UsersPassword User Properties Property Description User NameConfiguring User email Alerts Use the information in -3 to enable email alertsGo Back To User Configuration Email Alert Severity Description InformationalSevere Alert DescriptionConfiguring the Drac 4 NIC Duplex Mode Email Alert SettingsCheck box is selected Default Smtp Email Server Drac 4 Network Configuration Page ButtonsAdding and Configuring Snmp Alerts Configuring Alerts by SeveritySuch as chassis intrusion Severity Options Description InformationalSystem Fan Sensors Monitors the system fan speed RPM 10. Snmp Alerts Page Buttons Action Print Managing a Remote SystemSnmp Alert Properties PropertyDescription Updating the Drac 4 Firmware Ensuring Drac 4 Network SecurityIssuer TypeSerial Key SizeDefault certificate you received with your Drac From the CAUpload Certificate View Server Certificate14. Required CSR Fields Properties Description Locality L State SManagement Generate 16. Certificate Management Page Buttons Action PrintViewing System Information Bios Version Service TagServer Address System InformationRecovering and Troubleshooting the Managed System Managing Power on a Remote System First Steps to Troubleshoot a Remote SystemUsing the SEL SEL provides buttons see -24 in the top-right cornerUsing the Drac 4 Log 25. Status Indicator Icons DescriptionDate/ Time UserUsing the Diagnostic Console Viewing the Last System Crash Screen28. Diagnostic Commands Description Arp IfconfigNetstat Ping IP AddressTroubleshooting Network Problems 30. Drac 4 Network Error Codes DescriptionTroubleshooting Alerting Problems RAC189A RAC065A Frequently Asked Questions Managing and Recovering a Remote System Managing and Recovering a Remote System Active Directory Schema Extensions Using the Drac 4 With Microsoft Active DirectoryOverview of the RAC Schema Extensions Active Directory Object OverviewRAC4 Privilege Object Group1 Priv1 User1 User2 User3AO1 Using the Dell Schema Extender Configuring Active Directory to Access Your DracExtending the Active Directory Schema Click Next to run the Dell Schema Extender Click Finish DellRAC4Privileges Class 840.113556.1.8000.1280.1.1.1.3 Description840.113556.1.8000.1280.1.1.1.4 Description Attributes DellRAC4Privileges DellProduct ClassDelIsLogClearAdmin FalseLdaptypecaseignorestring Adding Drac 4 Users and Privileges to Active Directory Opening the Active Directory Users and Computers Snap-InCreating a RAC Device Object Creating a Privilege ObjectSelect the scope for the Association Object Click OK Creating an Association ObjectAdding Objects to an Association Object Enabling SSL on a Domain Controller Click Next and click FinishClick Finish and click OK Exporting the Domain Controller Root CA CertificateSelect Computer account and click Next Configuring the Drac Click the Configuration tab and select Network100 Using Active Directory to Log In To the DracRacadm config -g cfgLanNetworking -o cfgDNSServersFromDHCP Lists frequently asked questions and answers 101Racadm sslcertupload -t 0x1 -f websslcert 102103 Using Console RedirectionOverview Maximum console redirection sessions Current console redirection sessions105 Using Console Redirection Frequently Asked Questions Answer Racadm racreset commandRunning the racadm racreset hard command 106107 108 Run Xconfigurator if not previously run before Rpm -qa grep radeon7000mdellserver109 Run Xwindows startx110 111 Overall Architecture of Virtual Media Managed SystemOperating System Requirements on the Managed System 113 Installing the Virtual Media Plug-InUsing the Virtual Media Feature Booting From the Virtual Media Installing Operating Systems Using Virtual MediaEnabling and Disabling the Virtual Media Feature Racadm config -g cfgRacVirtual -o cfgVirMediaDisableCat /var/log/messages grep Virtual 115Configuring the Virtual Floppy Feature as a Super Floppy Configuring the Virtual Floppy as a Hard DriveRacadm config -g cfgRacVirtual -o cfgFloppyEmulation DELL-VIRTUALS-120 Removable Media DriveInstallation RacvmcliExecution Environment 117Interfaces and APIs VM-CLI ParametersRacvmcli parameters OS-shell options Drac 4 IP AddressUDRAC-user-name 119CD/DVD Device or Image File Cdevice-name image-file121 Racadm getconfig -g Drive Number 0 failed toDetect Virtual device Drive Number 1 failed to CfgRacVirtualUse the racadm vmdisconnect command to Other console startupMessages 123Drive Number 0 Virtualfloppy Drive Removable Media DriveDrive Number 1 Virtualcdrom 124125 Cat /var/log/messages grep Cat /etc/fstab grep /dev/hdeMount /mnt/cdrom1 126127 Logging into the DracStarting a Text Console Viewing a List of Serial/Telnet Commands Racadm config -g cfgSerial -o cfgSerialHistorySize numberSetsvctag Firmware Unsupported Command 128Using the racadm CLI Racadm Command DescriptionPrompt a racadm help more 129Using the racadm CLI Remotely Lists the options for the racadm commandRacadm Synopsis Racadm OptionsType the following command to disable the remote capability Racadm Command Options131 Option DescriptionRacadm Subcommand Descriptions 132Configuring Multiple Drac 4s Racadm Error MessagesConfiguration File Overview 133Creating a Drac 4 Configuration File Racadm getconfig -f myfile.cfgUse the racresetcfg subcommand to keep all Drac 4s the same CfgLanNetworking CfgNicIpAddress=143.154.133.121See the example in the previous bullet 135Configuration File Example Racadm config -g groupName -o objectName -i indexRacadm getconfig -g groupName -i index 136Using the racadm Utility to Configure the Drac File contents are as followsThis file will be updated as follows 137Racadm getconfig -u username Racadm getconfig -g cfgUserAdmin -i index# cfgUserAdminIndex=XX CfgUserAdminUserName= Before Adding a Drac 4 UserSpecific object Adding a Drac 4 User With Alerting Capabilities139 Adding a Drac 4 User With Permissions 140141 Configuring Drac 4 Network PropertiesRacadm getconfig -g cfgLanNetworking Racadm subcmd Error message Racadm subcmd Transport Error messageRacadm subcmd Firmware Error message 142Requirements 143Tasks Vmdeploy 145Creating Bootable Deployment Image Files To create image files from existing bootable mediaLinux Users Windows Users147 Troubleshooting the DracTroubleshooting Troubleshooting Racadm help Racadm help subcommand HelpSynopsis DescriptionConfig/getconfig ArpClearasrscreen Racadm arpConfig Subcommand Description Racadm config -p -c -f filename Racadm config -gRacadm getconfig Filename Racadm GetconfigGetconfig Subcommand Description Table A-6. getconfig Subcommand Options DescriptionFilename command 152Table A-7 describes the coredump subcommand CoredumpExamples Racadm coredumpOutput Example 154Fwupdate CoredumpdeleteCurrent task stack Ipev -#005e0000 binary data FW dcmdCoreDump No Core dump availableLoad the update file into the Drac 4 RAMdisk area Table A-10 describes the fwupdate subcommand options 156Table A-9. fwupdate Subcommand Definition InputTable A-10. fwupdate Subcommand Options Description 157158 Racadm -r Racip -u user -p password fwupdate -g -u -aUpdating the Firmware Table A-11 describes the getssinfo subcommand Table A-12 describes the getssinfo subcommand optionsGetssninfo Racadm getssninfo -A -u usernameGetsysinfo WebRoot Thu 06 Mar 143.166.174.19 2004 103239 GMT-0600Table A-15 describes the getsysinfo subcommand options Watchdog information/recovery actionFollowing data element is output as a string 161Racadm getsysinfo -w -s RestrictionsRacadm getsysinfo -A -w -s Ifconfig Racadm ifconfigGetractime Racadm getractime -u -dNetstat PingSetniccfg/getniccfg Racadm ping ipaddressTable A-21. setniccfg/getniccfg Subcommand Definition Description for setniccfgDescription for getniccfg 165Getsvctag RacdumpExample Racadm getsvctagRacadm racreset hard soft graceful delay in seconds RacresetTransport Error RC=-1 Racresetcfg Table A-25 describes the racreset subcommand optionsTable A-26 describes the racresetcfg subcommand Racadm racresetcfgTable A-27 describes the serveraction subcommand Racadm serveraction -d delay actionTable A-27. serveraction SubcommandDefinition ServeractionServeraction command returns without output if successful Table A-29 describes the getraclog commandTable A-29 Getraclog Command Definition GetraclogTable A-30 describes the getsel command ClrraclogGetsel Racadm clrraclogClrsel GettracelogRacadm clrsel Racadm gettracelog Racadm gettracelog -mSetrac Racadm setrac -h -o -T -dTable A-34 describes the sslcsrgen subcommand Table A-33. setrac Subcommand OptionsTable A-34. sslcsrgen SubcommandDescription SslcsrgenTable A-35 describes the sslcsrgen subcommand options Table A-35. sslcsrgen Subcommand Options DescriptionOptions 175Racadm sslcertupload -t 0x1 -f c\cert\cert.txt SslcertuploadRacadm sslcertupload -t type -f filename Racadm sslcertdownload -t 0x1 -f c\cert\cert.txt SslcertdownloadRacadm sslcertdownload -t type -f filename Racadm sslcertview -t type -A SslcertviewOutput Examples 1024 DSU+123431 DSU+153431 RMC Default Certificate Dell Inc TestemailRound Rock Texas john@dell.com Racadm testemail -i index -u usernameTesttrap Racadm testtrap -i indexTable A-46 describes the vmdisconnect subcommand Table A-46. vmdisconnect Subcommand DescriptionVmdisconnect Racadm vmdisconnectRacadm Subcommand Man Pages IdRacDescriptionInfo Read Only IdRacInfoIdRacProductInfo Read Only IdRacMisc Read/Write IdRacVersionInfo Read OnlyIdRacName Read/Write CfgLanNetworking IdRacType ReadCfgDNSDomainNameFromDHCP Read/Write CfgDNSDomainName Read/WriteCfgDNSRacName Read/Write CfgDNSRegisterRac Read/WriteCfgDNSServersFromDHCP Read/Write CfgDNSServer1 Read/WriteCfgDNSServer2 Read/Write 187CfgNicNetmask Read/Write CfgNicEnable Read/WriteCfgNicIpAddress Read/Write CfgCurrentLanNetworking CfgNicGateway Read/WriteCfgNicUseDhcp Read/Write CfgNicMacAddress Read OnlyCfgNicCurrentIpAddress Read Only CfgNicCurrentNetmask Read OnlyCfgNicCurrentGateway Read Only CfgNicCurrentDhcpWasUsed Read OnlyCfgRhostsSmtpEmailEnable Read/Write CfgRemoteHostsCfgDNSCurrentDomainName Read Only CfgDNSCurrentServer1 Read OnlyCfgRhostsSmtpServerIpAddr Read/Write CfgRhostsFwUpdateTftpEnable Read/WriteCfgRhostsFwUpdateIpAddr Read/Write CfgUserAdmin CfgRhostsFwUpdatePath Read/WriteCfgUserAdminPrivilege Read/Write Legal ValuesTable B-1. Bit Masks for User Privileges CfgUserAdminUserName Read/WriteCfgUserAdminPassword Write Only CfgUserAdminAlertFilterRacEventMask Read/Write CfgUserAdminAlertFilterSysEventMask Read/WriteCfgUserAdminEmailEnable Read/Write 195CfgUserAdminEmailAddress Read/Write CfgUserAdminEmailCustomMsg Read/WriteCfgUserAdminIndex Read Only CfgTrapsCfgTrapsEnable Read/Write CfgTrapsSnmpCommunity Read/WriteCfgTrapsFilterRacEventMask Read/Write 197CfgTrapsIndex Read Only CfgSessionManagementCfgTrapsFilterSysEventMask Read/Write CfgSsnMgtSshIdleTimeout Read/Write CfgSsnMgtMaxSessions Read/WriteCfgSsnMgtMaxSessionsPerUser Read/Write 199CfgSerialBaudRate Read/Write CfgSerialConsoleEnable Read/WriteCfgSerial CfgSerialConsoleIdleTimeout Read/Write CfgSerialConsoleQuitKey Read/WriteCfgSerialConsoleShellType Read/Write 201CfgSerialHistorySize Read/Write CfgSerialConsoleCommand Read/WriteCfgSerialConsoleNoAuth Read/Write CfgSerialSshEnable Read/Write CfgSerialTelnetEnable Read/WriteCfgSerialCom2RedirEnable Read/Write 203CfgNetTuning CfgNetTuningNicAutoneg Read/WriteCfgNetTuningNic100MB Read/Write CfgSerialTelnet7flsBackspace Read/WriteCfgNetTuningNicFullDuplex Read/Write CfgNetTuningNicMtu Read/WriteCfgNetTuningIpTtl Read/Write Legal Values Integer from 1 to Default 0x40CfgNetTuningIpReassTtl Read/Write CfgNetTuningTcpSrttBase Read/WriteCfgNetTuningTcpSrttDflt Read/Write Legal Values Integer from 6 to Default 0x6 206CfgNetTuningTcpReXmtMin Read/Write CfgNetTuningTcpReXmtMax Read/WriteCfgNetTuningTcpMsl Read/Write 207CfgNetTuningIpSubnetsAreLocal Read/Write Tuning the Drac 4 for Satellite ConnectivityWhere value is obtained from Table B-2 Ini files are usedCfgOobSnmpTrapsEnable Read/Write Legal Values Boolean, either 1 or 0 True or False DefaultCfgOobSnmp CfgOobSnmpAgentCommunity Read/WriteCfgRacTuning CfgOobSnmpAgentEnable Read/WriteDescription =Disable, 1=Enable transmission of Snmp traps CfgRacTuneHttpPort Read/WriteCfgRacTuneHttpsPort Read/Write CfgRacTuneSshPort Read/WriteCfgRacTuneTelnetPort Read/Write 211CfgRacTuneFwUpdateResetDelay Read/Write CfgRacTuneRemoteRacadmEnable Read/WriteLegal Values 115200, 57600, 19200, Default 212 CfgRacTuneHostCom2BaudRate Read/WriteIfcRacManagedNodeOs CfgRacTuneConRedirPort Read/WriteIfcRacMnOsHostname Read/Write IfcRacMnOsOsName Read/WriteCfgRacSecurity IfcRacMnOsOsType Read OnlyCfgRacSecCsrCommonName Read/Write CfgRacSecCsrOrganizationName Read/WriteCfgRacSecCsrStateName Read/Write CfgRacSecCsrOrganizationUnit Read/WriteCfgRacSecCsrLocalityName Read/Write CfgRacSecCsrCountryCode Read/Write CfgRacSecCsrEmailAddr Read/WriteCfgRacSecCsrKeySize Read/Write Description CSR stateCfgVirMediaDisable Read/Write Legal Values Or 0 True or False Default DescriptionCfgRacVirtual CfgFloppyEmulation Read/WriteCfgVirtualBootOnce Read/Write CfgActiveDirectoryCfgVirAtapiSrvPort Read/Write CfgADRacDomain Read/WriteCfgADEnable Read/Write CfgADAuthTimeout Read/WriteCfgADRacName Read/Write 219Event Filter Operation and Event Mask Properties Drac 4-Generated Event Mask DefinitionsCfgADRootDomain Read/Write 220System-Generated Alert Mask Definitions Racadm -g cfgTraps -o cfgTrapsFilterSysEventMask -i1221 MiscmaskAlert Filter Properties 222StatMask SenMaskAlert Test Commands Email Test CommandAlert Data Definitions Racadm testemail -i index Racadm testemail -u usernameTrap Test Command SynopsisRacadm testtrap -t -i trap index 224Acronym for application programming interface Other charactersAbbreviation for compact disc Acronym for custom factory integrationAbbreviation for Dell Remote Access Controller Abbreviation for Dynamic Domain Naming SystemAbbreviation for Domain Name System Abbreviation for disk storage unitAbbreviation for international standards organization Abbreviation for local area networkAbbreviation for light-emitting diode Abbreviation for management information baseAbbreviation for remote access controller Abbreviation for uninterruptible power supplyRAM disk Acronym for system event log229 IndexDrac 4, removing related applications and drivers 231 Index