| 9. Appendix | |
Common Problems & Solutions (→ "Power/Status/Lamp Indicator" on page 117) | ||
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Problem | Check These Items |
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Does not turn on | • Check that the power cable is plugged in and that the power button on the projector cabinet or the remote |
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| control is on. (→ page 23, 24) |
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| • Ensure that the lamp cover is installed correctly. (→ page 112) |
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| • Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the |
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| room where you are presenting is particularly warm, move the projector to a cooler location. |
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| • Check to see if the lamp usage exceeds 2100 hours (up to 3100 hours : Eco mode). If so, replace the lamp. |
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| After replacing the lamp, reset the lamp hours used. (→ page 107) |
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| • The lamp may fail to light. Wait a full minute and then turn on the power again. |
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Will turn off | • Ensure that the Power Management, Off Timer or Program Timer is off. (→ page 97, 99) |
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| • Check to see if the lamp usage exceeds 2100 hours (up to 3100 hours : Eco mode). If so, replace the lamp. |
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| After replacing the lamp, reset the lamp hours used. (→ page 107) |
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No picture | • Use the SOURCE button on the projector cabinet or the VIDEO, the |
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| PUTER 2, the COMPUTER 3, the COMPONENT, the VIEWER or the LAN button on the remote control to select |
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| your source. (→ page 26) |
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| • Ensure your cables are connected properly. |
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| • Use menus to adjust the brightness and contrast. (→ page 74) |
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| • Check to see if the image is muted. (→ page 36) |
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| • Remove the lens cap. |
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| • Reset the settings or adjustments to factory preset levels using the Reset in the Menu. (→ page 107) |
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| • Enter your registered keyword if the Security function is enabled. (→ page 45) |
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| • Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on |
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| the power to the notebook PC. |
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| In most cases the output signal from the notebook PC is not turned on unless connected to the projector |
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| before being powered up. |
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| * If the screen goes blank while using your remote control, it may be the result of the computer's screen- |
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| saver or power management software. |
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| • See also the next page. |
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Color tone or hue is | • Check if an appropriate color is selected in [Wall Color]. If not, select an appropriate option. (→ page 81) |
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unusual | • Adjust [Hue] in [Adjust]. (→ page 74) |
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Image isn’t square to | • Reposition the projector to improve its angle to the screen. (→ page 27) |
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the screen | • Use the 3DReform function to correct the trapezoid distortion. (→ page 31) |
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Picture is blurred | • Adjust the focus. (→ page 29) |
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| • Reposition the projector to improve its angle to the screen. (→ page 27) |
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| • Ensure that the distance between the projector and screen is within the adjustment range of the lens. (→ page |
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| 123, 124) |
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| • Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on. |
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| Should this happen, let the projector stand until there is no condensation on the lens. |
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Image is scrolling | • Use the SOURCE button on the projector cabinet or the VIDEO, the |
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vertically, horizontally | PUTER 2, the COMPUTER 3, the COMPONENT, the VIEWER or the LAN button on the remote control to select |
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or both | your source (Video, |
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| • Adjust the computer image manually with the [Clock]/[Phase] in [Adjust] → [Image Options]. (→ page 75) |
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Remote control does | • Install new batteries. (→ page 10) |
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not work | • Make sure there are no obstacles between you and the projector. |
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| • Stand within 22 feet (7 m) of the projector. (→ page 10) |
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| • Check if one or more remote sensors are enabled. Select [Setup] → [Installation] → [Remote Sensor] from |
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| the menu. See page 96. |
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| • If the remote control cable plug is inserted into the REMOTE mini jack, the remote control does not function |
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| wirelessly. See page 11. |
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Indicator is lit or | • See the POWER/STATUS/LAMP Indicator. (→ page 117) |
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blinking |
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Vertical stripes in RGB | • Press the AUTO ADJUST button on the projector cabinet or the AUTO ADJ. button on the remote control. (→ |
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mode | page 33) |
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| • Adjust the computer image manually with the [Clock]/[Phase] in [Adjust] → [Image Options]. (→ page 75) |
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USB mouse does not | • Make sure that your USB mouse is properly connected to the projector. (→ page 38) |
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work | The projector may not support some brands of a USB mouse. |
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