Glossary
Information
Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available. Information can be of two kinds:
1.
2.Voice information.
Intrusion
To intrude on an ongoing call when a requested extension is busy. See section “Outgoing Calls” on page 30.
Least Cost Routing
A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance).
Mailbox
The mailbox system controls the messages that are left for or sent by you when you are absent. See section “Mailbox System” on page 59.
Message
A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are two kinds of message:
1.Call Me message. 2. Voice message.
See section “Send Message” on page 47.
Mute
To switch the microphone temporarily off. See section “During Calls” on page 42.
Password (System)
A
PBX
Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).
Third party
A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external.
See section “During Calls” on page 42.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external).
See section “During Calls” on page 42 and “Useful Hints” on page 131.
Trunk line
A trunk line is the same as an external line. Can be either digital or analog.
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