FARGO electronic II manual Symptoms printer makes strange sounds or stops printing

54

I’m having problems printing from Windows 95.

The card, ribbon, or overlaminate is jammed.

■Print with either the 32-Bit Print Spooler or the Write Direct to Port option selected from within the printer driver setup (see Section 7-B and C for more information on these options). In most cases, one or the other of these options will provide the best results when printing from Windows 95.

■Due to the wide variety of PC hardware and software configurations, however, some systems may print more effectively through the system spooler of Windows 95. If you choose not to print with either the 32-Bit Print Spooler or the Write Direct to Port option selected, but instead wish to print through the Windows 95 system spooler, the following steps will help you optimize your system for printing:

1.Click the Start button, point to Settings, and select Printers. When the Printers window appears, click on the Color ID Card II printer icon using the right mouse button and select the

Properties option.

2.Select the Details tab, then select the Spool Settings button.

3.Select the Print directly to the printer option and click on OK.

4.Again from the Details tab, select the Port Settings button.

5.Deselect both the Check Port state before printing option and the Spool MS-DOS print jobs option, and click on OK.

6.Increase the Transmission retry value of the Details tab from 45 to 900. Click on OK to close the Properties window.

Symptoms: printer makes strange sounds or stops printing.

■If your dye-sublimation ribbon is sticking to the card, check to see that you are using a card with a polished PVC finish. A card with a dull or sticky finish can cause the ribbon to stick to its surface causing the ribbon to jam or even break.

■Review the proper procedures for clearing ribbon and card jams in Section 8.

■If you are using an acceptable video imaging card stock and the ribbon or overlaminate is still consistently being jammed down into the drive roller, you may need to reposition the Headlift Assembly. To do this, simply open both of the printerÕs top covers. With the printer powered ON, push down both the on/cancel and the on-line buttons at the same time. You should then hear each Headlift Assembly simultaneously rotating and realigning itself.