FARGO electronic II manual Clearing a Ribbon Jam Cleaning the Card Feed Rollers

G. Clearing a

Ribbon Jam

H. Cleaning the Card Feed Rollers

If the ribbon or overlaminate becomes jammed in the drive roller (visible when you open the printerÕs top covers), use the following procedure to correct the problem:

1.Leave the power ON and open either or both of the printerÕs top covers.

2.Remove the Take-Up core (the side with used ribbon or overlaminate on it) from in between the two black Drive Hubs.

3.Steadily pull the ribbon or overlaminate up and out of the printer as you press and hold down the printerÕs on-line button. This will rotate the drive roller backwards and eject the ribbon or overlaminate while you are pulling gently upwards. Do not jerk the ribbon or overlaminate to free it from the roller since this will increase the chance of breaking it.

4.If the drive roller appears dirty after the jam is cleared, clean it according to the steps in section I.

To assure consistent printer operation, all of the gray card feed rollers within the printer should be cleaned during every ribbon change (every 250 prints) or if the rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a Cleaning Card through your printer:

1.Remove the ribbon, overlaminate, and cards

from the printer. The Cleaning Roller Assembly can remain within the printer during this cleaning process.

2.Remove the Cleaning CardÕs adhesive backing paper.

3.With the top covers closed, insert the Cleaning Card into the Card Hopper as you normally would any other type of card. Be sure, however, that the shortest non-adhesive end of the Cleaning Card enters the printer first and that the side of the cleaning card with the adhesive backing removed (the sticky side) is facing upward. If the card is inserted with the sticky side facing downward, it will stick to the Card Input Tray and will not feed.

Insert This End First

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Sticky Side Up