The video is distorted

Probable cause

Solution

 

 

The monitor controls are

Adjust the monitor controls until the text becomes clear. (See

not properly adjusted

your monitor documentation for more information.)

 

 

The connector or cable is

Check the connector and cable for bent or damaged pins.

damaged

 

 

 

The surge protector or

Disconnect the monitor power cable, then connect it directly

UPS is damaged

to the power source.

 

 

The monitor is too close

Move the monitor away from sources of electrical

to a source of electrical

interference, such as televisions, unshielded speakers,

interference

microwave ovens, fluorescent lights, and metal beams or

 

shelves.

 

 

The monitor needs to be

Turn off the server and monitor and leave them off for at least

degaussed

a half hour, then restart the server.

 

 

Error messages

This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.

Error message

Solutions

Access denied

Try saving to a new file or diskette.

 

Move the write-protection tab over the hole on the back of

 

the diskette.

 

 

Bad command or file name

Make certain you entered the right command.

 

Verify the specified drive, then try it again.

 

If you are trying to exit MS-DOS to return to Windows, type

 

exit, then press ENTER.

 

 

Base memory [xxx]

This is an informational message only. No action is required.

expansion

 

 

 

Checking RAM on disk

Your BIOS configuration is incorrect. Open the BIOS Setup

controller

utility, then make sure the settings are correct.

 

 

CD-ROM is not recognized

See “The server does not recognize the CD drive” on

 

page 132 for a possible solution.

 

 

Data error

Use CheckDisk on the drive with the error.

 

 

142Troubleshooting