Video problems
The system is running but the screen is blank
Probable cause | Solution |
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The monitor is not turned on | Make sure that the monitor is plugged in and turned on. |
| If the monitor is turned on, the green power LED should |
| illuminate. |
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The monitor data cable is | Make sure that the monitor data cable is connected to the |
not connected | video controller on the back of the server. |
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|
The connector or cable is | Check the connector and cable for bent or damaged pins. |
damaged |
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The monitor brightness and | Adjust the brightness and contrast knobs to the center |
contrast controls are turned | position. |
down |
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The monitor is defective | Connect a working monitor to the server. |
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The video card is not seated | Open the server, then make sure the video card is seated |
correctly | properly. Some servers do not have a video controller |
| card because the video controller is built into the system |
| board. |
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|
The video card is not | Check the documentation or technical support to make |
compatible with the server | sure that the video card is compatible with the server. If |
| not, obtain a compatible video card. The server board |
| may have a |
| a video adapter to remove and replace. |
|
|
The terminator card or the | Open the server and reseat the terminator card or the |
second processor is not | second processor. |
seated properly |
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140Troubleshooting