Peripheral/Adapter problems

The system does not recognize a SCSI device

Probable cause

Solution

 

 

The device needs to be

From the Control Panel window (Start Settings Control

added as new hardware

Panel), double-click Add New Hardware. Follow the

 

on-screen instructions for adding the device.

 

 

The SCSI ID may be

Assign an available SCSI ID to the device.

invalid

 

 

 

The SCSI bus is not

Make sure the last device on the SCSI bus is terminated.

terminated

 

 

 

The device cables are

Open the server, then check all cables between the controller

not installed correctly

and the device.

 

 

The system does not recognize an expansion card

Probable cause

Solution

 

 

The interrupt or I/O

Check the address configuration of the adapter card and

address is set incorrectly

make sure that it does not conflict with another card in the

 

server.

 

 

The card has not been

Configure the card with the appropriate software.

configured through the

 

software

 

 

 

The card was not installed

Make sure the card jumpers are set correctly and reseat

correctly

the card.

 

 

136Troubleshooting