B. Service Diagnosis

WARNING

•The appliance should be diagnosed and repaired only by qualified service personnel to reduce the risk of death, electric shock, serious injury, or fire.

•Risk of electric shock. Control switch in "OFF" position does not de‑energize all loads Use extreme caution and exercise safe electrical practices.

•Moving parts (e.g., fan blade) can crush and cut. Keep hands clear.

•Before servicing the appliance, move the control switch to the "OFF" position and turn off the power supply.

•CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are securely in place after the appliance is serviced. Make sure that none have fallen into the dispenser unit/ice storage bin.

•Make sure all food zones in the appliance and dispenser unit/ice storage bin are clean after service.

The diagnostic procedure is a sequence check that allows you to diagnose the electrical system and components. Before proceeding, check for correct installation, proper voltage per nameplate, and adequate water supply. Check CB using the steps in "II.C. Control Board Check." Check dip switch settings to assure that S4 dip switch 3, 4, 7, 8, 9, 10 and S5 dip switch 1 through 5 ("G" CB) are in the factory default position. S4 dip switch 1, 2, 5, 6 are cleaning adjustments and the settings are flexible. For factory default settings, see "III.C.1. Default Dip Switch Settings."

Note: • When checking high voltage (115VAC), always choose a white (W) neutral wire to establish a good neutral connection.

•On 3-phase models, the neutral (W) is provided through MT. To confirm a good neutral, check for 60VAC from white (W) neutral to ground (GND). If 60VAC is present, neutral is good. If 60VAC is not present, check 208-230VAC main power supply to MT. If 208-230VAC is present, check MT continuity.

•When checking voltage from the CB K1 connector (10 pin connector), pull CB

K1 connector out slightly to allow room for multimeter test leads contact.

1)Turn off the power supply, then access the control box. Move the control switch to the "OFF" position. Clear any ice from BC.

2)Check that BC is closed and the 115VAC 10A fuse is good.

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Hoshizaki SRH/3 KM-2100SWH3, SRH/3 KM-1400SWH-M, SWH3-M KM-1601SAH/3, KM-1301SAH/3, SWH/3, SRH3 KM-2500SWH3 Service Diagnosis
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SRH/3 KM-1900SAH/3, SRH3 KM-2500SWH3, SRH3 KMH-2000SWH/3, SWH/3, KM-1301SAH/3 specifications

The Hoshizaki KM-1301SRH/3, KM-1301SWH/3, and KM-1301SAH/3 are advanced ice makers designed for commercial use, addressing a wide variety of needs in restaurants, hotels, and bars. These models are known for their efficiency, durability, and innovative technologies that ensure the production of high-quality ice.

One of the standout features of these units is their ability to produce a high volume of ice, reaching up to 1,300 pounds per day, which is crucial for establishments with heavy ice demands. The machines utilize advanced cooling technology, allowing for faster ice production and minimizing the time required to refill ice bins. This makes them ideal for busy settings where speed and efficiency are paramount.

The KM-1301 series employs a unique stainless steel exterior that not only ensures longevity and resistance to corrosion but also enhances the aesthetic appeal of any commercial kitchen or bar. The interior is designed for easy cleaning, helping to maintain hygiene standards vital for food safety.

These ice makers utilize the proprietary Hoshizaki Cubelet Ice system, producing small, chewy ice cubes that are perfect for various beverages and food displays. The advanced design of the ice-making mechanism ensures that ice is formed quickly and efficiently, reducing energy consumption. Additionally, Hoshizaki’s CycleSaver technology optimizes the production process by reducing the amount of water used, making these machines environmentally friendly.

Another characteristic is their self-diagnostic capability, which allows for real-time monitoring of unit performance and quicker troubleshooting, minimizing downtime. The built-in alerts notify operators of any issues or maintenance needs, ensuring that the ice-making process remains uninterrupted.

The KM-1301 series also provides user-friendly controls that allow easy adjustments and monitoring of ice production settings. This flexibility enables businesses to meet varying ice demands based on seasonality or special events.

In summary, the Hoshizaki KM-1301SRH/3, KM-1301SWH/3, and KM-1301SAH/3 ice makers are exemplary choices for commercial ice production. With their high output, durable design, energy efficiency, innovative technologies, and user-friendly features, they cater effectively to the rigorous demands of the foodservice industry while maintaining a commitment to quality and sustainability.
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