Maintenance and Troubleshooting

 

 

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I want to enter a pause in a programmed

Use the Redial/Pause button to insert a

number to “wait for a dial tone”.

one second delay. The pause will display

 

as a - in your number.

 

 

I want to put in a new print cartridge but

Close and re-open both print cartridge

the carriage went back over to the left.

doors to get the carriage to come back

 

out.

 

 

I do not hear error beeps any more.

The beep sounds have been turned off.

 

Turn on the beep sounds.

 

 

I ran out of ink and my printed faxes were

Replace the print cartridge and Reprint

illegible or blank.

Faxes from memory. Reprint faxes

 

immediately to avoid losing faxes in

 

memory.

 

 

I cannot print faxes from memory.

Your fax may have lost power. A loss of

 

power causes faxes in memory to be lost.

 

Print the fax log to determine what faxes

 

were lost.

 

 

It does not beep when I press each button.

You are pressing the buttons faster than it

 

can register. Slow down.

 

 

No low ink warning.

The HP Fax does not monitor ink usage.

 

However, the cartridge is transparent

 

when empty. Remove the cartridge and to

 

visually see how much ink is left.

 

 

Paper is not being picked up from the

Media guides may be too tight. Squeeze

paper tray.

and adjust so they are just touching the

 

paper.

 

Remove and fan the paper then reload.

 

Make sure you open the door when

 

adding paper.

 

 

Documents are not being picked up from

Media guides in document tray may be

the document tray or more than one page

too tight. Slide them so they are just

is being picked up at a time.

touching the paper.

 

Remove and fan the document pages then

 

reload.

 

Make sure the front panel door is

 

completely closed.

 

 

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