HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is a Flashing Tool Icon in the Front Panel

If there is a hardware error with your printer, this icon flashes on the front panel:

The precise error is indicated by a pattern of squares displayed in the ink cartridge icons on the front panel.

 

PatternExplanationSolution

 

 

 

 

 

 

 

 

Packaging not properly

Turn off the printer. Ensure that all

 

 

 

 

 

 

removed, or printhead

packaging is removed and that the

 

 

 

carriage latch not properly

printhead carriage latch is properly

 

 

 

closed, or cutter badly

closed. Remove the rear path, lift the

 

 

 

assembled

cover, and check that there is no

 

 

 

Error code: 86:11

paper jammed in the printer. Remove

 

 

 

 

and reinstall the cutter according to

 

 

 

 

the instructions in the User’s Guide.

 

 

 

 

 

 

 

 

The rear path has not been

Remove the rear path, then reinstall it

 

 

 

 

 

 

correctly installed

(see page 44). You may have to

 

 

 

 

press the OK key to clear the error.

 

 

 

Error code: 35:01

 

 

 

 

 

 

 

 

 

General printer system failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds, plug in power cable and

 

 

 

 

turn printer on. If the problem

 

 

 

Error code: 56:13

persists, call HP support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General I/O failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds. Connect alternative I/O if

 

 

 

 

available, plug in power cable, turn

 

 

 

 

printer on.

 

 

 

Error code: 65:04

 

 

 

 

 

 

English

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