HP Designjet 30/90/130 Printer series – Quick Reference Guide
The Problem is a Partial or Blank Image… (continued)
Checking your print job is valid
First check for any error messages from the print software or from the operating system that might explain why the print does not appear. Messages related to memory could indicate that the system does not have enough memory to print your image.
If you did not receive an error message, check the following:
•Is the image too large for the paper size selected? Request a larger paper size, or select the ZoomSmart (Windows and Mac OS 9 only) or scaling options to reduce the size of the image.
•Is the print quality (DPI) set too high? A large image with a high DPI might require more memory than the system or printer have available. Reduce the DPI.
•Are the selected color options valid? Check that the color options you selected are valid for the DPI and paper type you are using.
•Is the paper source valid? Do not select Roll unless your printer has a roll feed fitted.
Is the print job compatible with the printer? On Mac OS X, check that you configured the printer by selecting hp IP Printing, not IP Printing. If you selected IP Printing, the printer is sent PostScript that it cannot understand, and your print job is ignored.
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