HP 1315 Problem, Solution, Possible cause

hp photosmart 1315 color printer

Additional messages will appear while the computer tries to establish the connection to the printer. When this is finished, one of the following messages may appear:

•Found hp photosmart printer - Printing and card access are now available.

•Cannot find the hp photosmart printer - Printing may be available but card access is NOT available.

software problems

Problem	Possible cause	Solution
I inserted the printer	The CD was not properly	1 Reinsert the CD and try again.
software CD, but the	installed.	2 Try inserting a CD you know works. If
computer could not	OR	2 Try inserting a CD you know works. If
computer could not	OR	that CD does not work, you may need to
read it.	The CD-ROM drive may be	that CD does not work, you may need to
read it.	The CD-ROM drive may be	service your CD-ROM drive.
	damaged.	service your CD-ROM drive.
	damaged.	3 If other CDs work but the printer
	OR	3 If other CDs work but the printer
	The CD may be damaged.	software CD does not work, you may
		have a damaged CD. You can
		download the printer software from the
		HP Web site or call the software
		distribution center. See the Services and
		Support booklet that came with your
		printer.