hp photosmart 1315 color printer

printing problems (continued)

Problem

Possible cause

Solution

No page came out of

There may be a paper

• Check the printer’s LCD for instructions.

the printer.

jam.

• Remove the paper from the paper tray

 

 

(continued on next

 

or the OUT tray.

page)

 

• If you were printing labels, make sure a

 

 

 

 

label did not become unglued from the

 

 

label sheet while going through the

 

 

printer.

 

 

• If the paper jam has cleared, print your

 

 

document again.

 

 

• If the paper jam has not cleared, try

 

 

removing the rear access door.

 

 

1 Unplug the printer, open the rear

 

 

access door by turning the knob

 

 

counter-clockwise, and remove the

 

 

door.

 

 

2 Gently pull the jammed paper out of

 

 

the printer, then replace the rear

 

 

access door.

 

 

3 Plug the printer back in and turn it

 

 

on.

 

 

4 When you have cleared the paper

 

 

jam, print your document again.

 

 

 

No page came out of

Not enough memory is

Allocate more memory to the application in

the printer.

allocated in the System’s

the Get Info dialog box.

(Macintosh only)

PrintMonitor application.

 

 

 

 

54

troubleshooting

Page 60
Image 60
HP 1315 manual Or the OUT tray