hp photosmart 1315 color printer

print quality problems (continued)

Problem

Possible cause

Solution

Automatic is set as the

The paper may be

If the paper is damaged in any way, the

paper type, but the

marked, scratched, or

sensor may not detect paper type and size

printer does not use

wrinkled.

accurately. Make sure the paper is clear and

the optimal print

OR

free of scratches or wrinkles.

mode.

The paper may be dark in

Windows PC

 

color or contain metallic

• Select the appropriate paper type on the

 

fibers.

 

Setup tab of printer Properties.

 

 

 

 

Macintosh

 

 

• Select the appropriate paper type on the

 

 

Paper Type/Quality panel of the Print

 

 

dialog box.

 

 

 

 

The paper may be

Change the paper type detection from

 

letterhead or stationery

Automatic to Manual.

 

with a preprinted pattern

 

 

at the top edge.

 

 

 

 

error messages

 

paper errors

 

 

 

 

 

LCD Message

Problem

Solution

Paper is too small.

The paper size is too small

• Load larger paper and press OK (Right

Choose a larger

to print the job selected.

soft key) to continue printing.

paper size. Press OK.

 

OR

 

 

• Choose Cancel (Left soft key).

 

 

 

Wrong paper size.

The size of paper does not

• Press OK (Right soft key) to continue the

Cropping may occur.

match the specified size.

print job. If the paper is smaller than the

Press OK to continue

 

specified size, data might be cropped to

or Cancel the job.

 

fit the page.

 

 

OR

 

 

• Load correctly sized paper and press

 

 

OK (Right soft key) to continue printing.

 

 

OR

 

 

• Choose Cancel (Left soft key).

 

 

 

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Image 63
HP 1315 manual Error messages, Paper errors