HP Photosmart 1315 manual 62

hp photosmart 1315 color printer

print quality problems

Problem	Possible cause	Solution
The document printed	Paper may not be loaded	1 Make sure the paper is correctly
at an angle or is off-	correctly.	oriented in the paper tray.
center.		2 Make sure the paper guides fit snugly
		against the paper.
Print quality is poor.	You may be running out of	• Print a test page to determine if you are
	ink.	running out of ink and replace the print
		cartridge if necessary.
	You may not be using the	• Make sure you are using a paper type
	best paper type for your	intended for the printer.
	output.	• Choose paper that is specifically
		designed for the output (photographs,
		transparencies, etc.) rather than plain
		paper.
	You may be printing on the	Make sure the paper is loaded print side
	wrong side of the paper.	down.
	You may need to clean the	See the Onscreen User’s Guide for
	print cartridges.	information about how to clean the print
		cartridges.
Photos are not	You may not have inserted	Insert the photo paper print side down.
printing correctly.	the photo paper correctly.
	The photo paper may not	1 Insert the photo paper as far as it will go
	be inserted properly.	into the paper tray.
		2 Make sure that the paper guides rest
		snugly against the photo paper.
The print quality is	When the paper type is set	Windows PC
different if the paper	to Automatic, the print	• Select the appropriate paper type on the
type is set to	quality is automatically set
Automatic rather than	to Normal. When the	Setup tab of printer Properties, then
		choose the desired print quality.
the specific paper	paper type is set to a
		Macintosh
type.	specific paper type, the
		• Select the appropriate paper type on the
	default print quality may
	be different.	Paper Type/Quality panel of the Print
		dialog, then choose the desired print
		quality.

56 troubleshooting