hp photosmart 1315 color printer
printing problems (continued)
Problem | Possible cause | Solution |
A blank page came | You may be out of ink. | Print a test page, and if it is necessary, |
out of the printer. |
| replace the print cartridge. |
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| You may have forgotten to | Make sure you have removed the protective |
| remove the plastic tape | piece of plastic tape from each of the print |
| from the print cartridge. | cartridges. |
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| You may be trying to print | 1 Save the fax in a graphic format, such |
| a fax. | as TIFF. |
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| 2 Place it in a word processing document |
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| and print it from there. |
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| You may have previously | If you cancel a print job before the file has |
| begun a print job and then | printed, the printer may have already loaded |
| cancelled it. | paper in preparation for printing. When you |
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| start the next print job, the printer ejects the |
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| blank page before continuing with the current |
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| job. |
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The document did not | The printer’s default print | Select the appropriate print settings within the |
print using the | settings may be different | application. |
selected default print | from the application’s print |
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settings. | settings. In this situation, |
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| the application’s print |
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| settings will be used. |
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The date and time | The date and time stamp | Use a photo that contains a date and time |
stamp did not appear | was never created by your | stamp set by your camera and access it |
on the printed photo. | camera. | directly from the printer’s control panel, not |
| OR | the computer. |
| You accessed the photo |
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| file containing a date and |
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| time stamp from the |
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| computer. |
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Automatic is set as the | The printer may be placed | Move the printer out of direct sunlight. |
paper type, but when | in direct sunlight, |
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preparing to print, the | overwhelming the |
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printer ejects the | Automatic |
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paper. | Sensor. |
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