hp photosmart 1315 color printer

USB connection problems

 

 

 

 

Problem

Possible cause

Solution

My printer is

Your printer may not be

• Connect the printer directly to the USB

connected with a USB

getting good data from the

port on the computer.

cable through another

other device or hub.

• Try disconnecting other USB devices

USB device or a hub

OR

from the hub and print your document

and when I try to print

Two-way communication

again.

I get a message

between the printer and

 

saying “There was an

the computer was

 

error writing to

interrupted by another

 

<name of USB port>.”

device attached to the hub.

 

 

 

 

 

The USB cable is too long.

See “specifications” on page 64 for the

 

 

supported USB cable length and make sure

 

 

you are using a supported length.

 

 

 

I have connected my

There is a problem with the

• Unplug the USB cable from the

printer using a USB

USB connection.

computer, then plug it in again.

cable, and when I try

 

• Restart your computer.

to print I get a

 

 

 

message saying

 

 

“There was an error

 

 

writing to Dot4.”

 

 

(Windows PC only)

 

 

 

 

 

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