Changing Parameters and Solving Problems with the OfficeJet Service Application
With assistance from a service representative, the OfficeJet Service Application is a program easily change OfficeJet parameters from the PC. The service representative will use this to problems by suggesting parameter changes. The user will key in the changes, and further t or not the problem is solved.
Running the Service Application
Ensure the the HP OfficeJet is connected and powered on. If the HP OfficeJet is not connected a attempt to run the service application will produce the following error message:
Windows 3.1system: To run the Service Application, perform the following steps.
1.From the Program Manager,Filechoose,thenRun.
2.Type the pathname: c:\hpojet\mgr\service.exe. The executable filename that you must r
Note: The actual pathname may differ from c:\hpojet\mgr\service.exe after custom installation. However, the service.exe file will always be in th same directory as the OfficeJet Manager.
3. ClickOK . The window that will appear is shown on the next page of this guide.
Windows 95system: To run the Service Application, perform the following steps.
1.Click onStart. Then chooseRun.
2.Type the pathname: c:\hpojet\mgr\service.exe. The executable filename that you must r
Note: The actual pathname may differ from c:\hpojet\mgr\service.exe after custom installation. However, the service.exe file will always be in th same directory as the OfficeJet Manager.
3. Click OK. The window that will appear is shown on the next page of this guide.
Installation and