Introduction

This Technical Support Solutions Guide contains information necessary to support the HP Printer/Fax/Copier/Scanner family of products. Although model and country-specific funct the HP OfficeJet product line, the support and service strategy is consistent. The products co commonly referred to as the HP OfficeJet Series 300 except where model or country-specific d This guide is divided into six chapters as follows:

DChapter 1 Product Information

DChapter 2 Installation and Configuration

DChapter 3 Routine Maintenance

DChapter 4 Calibration and Adjustment

DChapter 5 Problem Resolution

DChapter 6 Service and Support Information

This Technical Support Solutions Guide is designed to be used with the HP OfficeJet Models 300, 330, a Guides as a complete technical support reference package. Typical user setup tasks are con and answers to questions related to such tasks can be found there. Refer to the User’s Gu questions about setup, user settings and use are encountered. Refer to this guide for info and service and support programs.

Product Description

The HP OfficeJet Model 300 is a plain paper, thermal inkjet printer,facsimile(fax),convenience co HP OfficeJet Models 330 and 350 are plain paper, thermal inkjet printer, facsimile (fax), convenie scanner machines. Models 330 and 350 can also fax documents directly from a personal com documents into a PC. The Model 350 includes optical character recognition (OCR) software answers to questions about the OCR software, contact Caere directly. All members of this group 3-ECM compatible. Designed to fit on a desktop, they weigh 9.55 kg (21 lb). HP OfficeJet Series 300 have a full-featured printer, which can be used with your PC and either Windows or DOS drive printer memory and a 16 KB printer buffer. The built-in fax machine feature provides many including speed dialing capability for 65 stations, with a 10 seconds per page transmission s memory. As a convenience copier, HP OfficeJet Series 300 machines can be set to copy up to 99 copie at a speed of 50 seconds per page. The Model 330 and 350 versions of the HP OfficeJet Series R300 use Ecli SE which provides the ability to send faxes directly from the PC, receive faxes to the PC, PC-based files. HP OfficeJet Series 300 machines also use a management function that allows th the PC using Windows-based menus. All HP OfficeJet Series 300 machines use cut–sheet plain pap paper tray capacity) and a thermal inkjet cartridge.

1-2Product Information