8.If a customer asks how to connect an answering machine to use with the HP OfficeJet Serie find the procedure in:
A.Chapter 5 of the TSSG
B.Chapter 3 of the TSSG
C.Chapter 2 of the TSSG
D.Chapter 1 of the TSSG
9.When a print cartridge runs out of ink in the HP OfficeJet Series 300, the following occurs:
A.A 500 level information code appears in the display.
B.The message, “Out of Ink, Replace Pen” appears in the display.
C.A message is sent to a computer requesting a print cartridge replacement.
D.All of the above.
10.A diagnostic code containing a 400 level communication error code extension indicates a __
A.transmit
B.copy
C.print
D.receive
11.The recommended reception mode on the HP OfficeJet Series 300 for a customer with no answer who normally receives voice and fax calls is:
A.Auto mode
B.Manual mode
C.Fax/TAM mode
D.Distinctive Ring mode
12.The list of customer available resources for technical assistance is found in chapter __
A.6
B.1
C.5
D.2
13.Part numbers of orderable supplies and accessories are found in:
A.Chapter 6 of the TSSG
B.Chapter 5 of the TSSG
C.Chapter 1 of the TSSG
D.Chapter 3 of the TSSG
