System Error Codes

System error codes may be displayed on the front panel display. They are recorded at param

179.Printing the Stored Parameter Report from the Service and Factory Menu will provide a p parameter values. Individual parameter values may be viewed using the Changes Stored Par Service and Factory Menu.

The error codes are recorded sequentially starting at parameter location 176. If more th occurred, the previously recorded error codes will be overwritten in a wrap-around man error codes will be known but the last error that occurred cannot be determined.

Refer to the following table for a description of the system error codes and recommended Main PCA, LIU, scanner parts, and print mechanism should be referred to the HP Customer Support arrangements. Do not attempt to repair the unit.

System Error Codes

Error Code Number

Description

Recommended Action

 

 

 

 

 

105, 107

ROM test failed

Cycle power. If error persists, replace/reseat ROMs.

 

 

 

 

106, 108, 110

RAM/SRAM failed

Cycle power. If error persists, replace Main PCA batt

 

 

 

 

111

Character ROM

Replace Main PCA.

 

failed

 

 

 

 

 

 

205, 208, 209, 210, 211,

Scanner failure

Cycle power. If error persists, check the scanner c

212, 213

 

connections, clean the scanner glass, replace sca

 

 

For codes 208 - 213, note the code number and call fo

 

 

service.

 

 

 

 

301

LIU failure

Cycle power. If error persists, replace/reseat LIU.

 

 

Replace Main PCA.

 

 

 

 

all 400s and 500s

Fax firmware

failureCycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

all 600s and 700s

Firmware error

Cycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

778

Firmware error

If error occurs on power up, indicates Main Board r

 

 

sion check failed.

 

 

 

 

801

Servo shutdown

Power OFF the unit. Check for obstruction of pen

 

 

carriage. If error persists, replace print mechanis

 

 

 

 

all 800s except 801

Firmware error

Cycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

901

Battery failure

Cycle power. If error persists, replace battery on

“Stored data lost

 

PCA.

call for service”

 

 

 

 

 

 

 

902

SRAM corrupted

Cycle power. If error persists, replace the Main PCA.

“Stored data lost

 

 

 

check settings”

 

 

 

 

 

 

 

5-48Problem Resolution

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HP 350, 330 manual System Error Codes, Pca