HP Customer Care Service and Support, Online Services | HP 4050

HP Customer Care Service and Support

Online Services

For 24-hour access to information over your modem, we suggest these services:

World Wide Web

Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs:

in the U.S.	http://www.hp.com/go/support
Printer drivers may be obtained from the following sites:
in China	ftp://www.hp.com.cn/go/support
in Japan	ftp://www.jpn.hp.com/go/support
in Korea	http://www.hp.co.kr/go/support
in Taiwan	http://www.hp.com.tw/go/support
	or the local driver website http://www.dds.com.tw

Obtaining Software Utilities and

Electronic Information for U.S.:

Monday - Friday: 6:00 am - 10:00 pm MST

Saturday: 9:00 am - 4:00 pm MST

Phone: (805) 257-5565

Fax: (805) 257-6995

HP website: http://www.hp.com/

Mail:

Hewlett-Packard Co.

P.O. Box 907

Santa Clarita, CA 91380-9007

U.S.A.

For Canada:

Phone: (905) 206-4663

viii

EN

Image 10

HP 4050 manual HP Customer Care Service and Support, Online Services, World Wide Web, For Canada

Contents

English Page User’s Guide Warranty Features of Acrobat Reader How to Use This Online User’s GuideNavigational Features in This Guide Iii Magnifying the Page View Paging Through a Document Printing the document Browsing with ThumbnailsFinding Words Click on a thumbnail to move to the page it represents Where to Look for More Information Setting Up the Printer Using the Printer Vii World Wide Web HP Customer Care Service and SupportOnline Services Obtaining Software Utilities Electronic Information for U.S For Asia Pacific Region For EuropeFor Latin America HP Service Information HP Direct Ordering for Accessories or SuppliesHP Service Parts Information Compact Disc HP Service Agreements Europe, Middle East and Africa North and Latin AmericaAsia/Pacific Outside the U.S. and Canada 404 U.S. and Canada 800 Customer Support Options Worldwide Xiii Support Numbers Xiv Contents Xvi Contents Printing Tasks Determining Printer Problems Mopy Disk Error MessagesCorrecting Output Quality Problems Troubleshooting Flowchart Specifications Glossary Index Xx Contents Printer Basics Overview Printer Features and Benefits Configurations Printer Information Printer Parts and Locations Printer Parts front view, HP LaserJet 4050/4050 N printer Printer Parts rear view, HP LaserJet 4050/4050 N printer To ensure optimum performance Accessories and SuppliesAccessories and supplies These is used in the HP LaserJet 4050 N and 4050 TN for Suggested Accessories Use the following accessories to optimize the printer Ordering Information Ordering InformationWeighing 20 lb. To order a sample 16 MB C4137A Sdram DIMMs C4140A C4141A Forms Male/female C2933A Serial Adapter Pin adapter C2809A Description or Use Part Number Control Panel Lights Control Panel LayoutPrinter’s control panel consists of the following Control Panel Keys Using the Printer Online Help System Network administrator To Change a Control Panel SettingControl Panel Menus To Print a Control Panel Menu Map Printer Software Computers Configuration of Windows-driven computers, the installationReadMe.wri file for more information On obtaining the most recent softwarePage Printer Drivers Drivers Included with the Printer Additional Drivers WindowsMacintosh Printer Several printer drivers. For more information, see Install administration software such as HP JetAdminSoftware for Windows Came with your printer Access the Windows Printer Driver Choose Properties Choose the Right Printer Driver for Your Needs Printer Driver Help HP FontSmart HP Resource Manager HP JetSend Communications Technology How the JetSend Communications Technology Works Networked Devices PostScript Printer Description Files PPDs Software for Macintosh ComputersApple LaserWriter 8 Driver HP LaserJet Utility HP JetAdmin Software for Networks HP Web JetAdmin To configure the printer for your needs Printing Tasks Selecting the Output Bin Printing to the Top Output Bin Printing to the Rear Output Bin Rear Output Bin Loading Tray Loading Tray 2 4050/4050 N On the nextPage Loading Trays 2 and 3 4050 T/4050 TN Page Loading the Optional 500-Sheet Tray Page Printing Both Sides of Paper Optional Duplexer Printer with the Optional Duplexer Guidelines for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Binding options designated with * above When using Windows drivers, select Flip Pages Up to getLayout Options for Printing Both Sides of Paper Layout Options for Printing Both Sides of Paper Printing Special Paper Printing Letterhead, Prepunched, or Preprinted Paper Paper Orientation Paper Orientation for Tray Printing Envelopes Loading Envelopes in Tray Envelope Sizes Feeding Envelopes Automatically Optional Envelope FeederSee the documentation included with the envelope feeder for Inserting and Removing the Envelope Feeder Loading Envelopes in the Envelope Feeder Printing Tasks Printing Labels Printing Labels Do not Printing Transparencies Printing Transparencies Printing Cards, Custom-Size, Heavy Paper Guidelines for Printing Custom-Size Paper Setting Custom Paper SizesDriver, or from the printer’s control panel Page Advanced Printing Tasks Using Features in the Printer DriverPrinter Collation Printer Driver Features Saving Printer Setup InformationPrinting with a Watermark Different First Printing Multiple Pages on One Sheet of Paper Sample Layout Options 1-up, 2-up, and 4-up Tray 1 Mode=First Customizing Tray 1 OperationTray 1 Mode=Cassette Printer will print only from Tray Feed can also be enabled from the Paper Handling MenuManually Feeding Paper from Tray Automatically prints if paper is in the tray. If Tray Benefits of Printing by Type and Size of Paper Printing by Type and Size of PaperTo print by type and size of paper, do the following Supported Types of Paper Printer supports the following types of paper Quick Copying a Job Job Retention FeaturesPrinting Additional Copies of a Quick Copy Job Deleting a Stored Quick Copy Job Printing the Remaining Copies of a Held Job Using Item, press Value until the desired job name appearsProofing and Holding a Job Press Select to select the job. COPIES=1 appears Deleting a Held Job Specifying a Private Job Printing a Private JobReleasing a Private Job Deleting a Private Job Printing a Stored Job Storing a Print JobPress Select to select the job name. COPIES=1 appears Deleting a Stored Job Printing a Job Setting Up to Print with WindowsPrinting with the Optional HP Fast InfraRed Receiver Select the file to print Interrupting and Resuming Printing Again Printer Maintenance Toner Cartridge Storage Managing the Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Life Expectancy Resetting the HP TonerGauge Checking the Toner Level Continue Printing When Toner Is Low Redistributing the Toner Page Cleaning the Printer Location of the Transfer Roller-Do Not Touch Cleaning the Printer Page Using the Printer Cleaning Copier grade paper not bond or rough paper Performing Routine Maintenance Printer maintenance kit is a consumable and is not covered Printer Maintenance Such as Close TOP COVER. Many of these messages are Such as INITIALIZING. Other messages require an actionMessage persists Clearing Paper Jams Paper jam message Top cover area. Go to Paper jams can occur at the following locationsOutput areas top and rear. Go to Toner cartridge area. Go to Clearing Jams from the Input Tray Areas Problem Solving Clearing Jams from the Optional Envelope Feeder Open and close the top cover to clear the paper jam message Clearing Jams from the Top Cover Area Replace the toner cartridge, and close the top cover Clearing Jams from the Toner Cartridge Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Problem Solving Solving Repeated Paper Jams If paper jams occur frequently, try the following Understanding Printer Messages Using the Printer Online Help SystemIf a message persists Printer Messages Spinning UP InitializingNot Functional ENV Feeder Load Memory Settings Install TonerInstall Tray Input Device Toner LOW RAM Disk DeviceRAM Disk File Unable to Tray YY Feeder InstalledPrinter Error USE Type Parallel I/O TOOComplex Transmission Expected Cycle Power toPaper Size Type Error Device Failure Cycle PowerCheck Cables Check Settings Nvram Full Mopy Disk Error Messages Mopy Disk Error Messages Directories has been reached ProblemMaximum number Delete all jobs stored for a user. Examples below depict letter-size paper that has passed Correcting Output Quality ProblemsProblem Through the printer short-edge first Troubleshooting Steps Troubleshooting Flowchart Determining Printer ProblemsDoes the control panel display READY? Check that all trays are properly Can you print a configuration page?Printing Configuration Started guide or the instructions that Can you print from a software application? Does the job print as expected? on the following Print is garbled Or only a Portion Prints Does the job print as expected? Go to step Print job is not formatted correctly Printer Pulls from Wrong tray LaserWriter Troubleshooting Flowchart for Macintosh UsersCan you print from a software application? Available Print job is not sent to the desired printer Renaming the Printer Selecting an Alternate PPDClick Select PPD Troubleshooting the Printer Hard Disk Troubleshooting the Printer Hard DiskInitialized PS Troubleshooting PS Troubleshooting Troubleshooting HP Fast InfraRed Receiver Problems Troubleshooting HP Fast InfraRed Receiver Problems Problem Solving Communicating with an Optional HP JetDirect Print Server HP JetDirect 10/100TX print server Print Server Operation Jumper P1 Jumper P2 Jumper P3 Checking the Printer’s Configuration Menu Map Languages ConfigurationAccessories, such as memory DIMMs, paper trays, and printer Print out as well Sample Configuration PCL or PS Font List To print a PCL or PS font list Warranty Information Service During and After the Warranty Period Guidelines for Repacking the Printer Hewlett-Packard Limited Warranty Statement Service and Support This printer This warranty supersedes all previous warranties 7/19/96Warranty covers any defects or malfunctions in a new HP toner cartridges are warranted to be free from defects Maintenance contract number Purchase order number Service Information FormUnder warranty Purchase/received date Model name Model number Serial number HP Software License Terms License Grant Transfer Worldwide Sales and Service Offices France FinlandGermany Ireland GreeceHungary Italy Slovakia RomaniaRussian Federation Slovenia Ukraine SwitzerlandTurkey United Kingdom Bolivia ArgentinaBelize Brazil Guatemala EcuadorEl Salvador Honduras Bangladesh AustraliaChina Indonesia IndiaKorea, Republic Pakistan MalaysiaNew Zealand Philippines Thailand Vietnam Bahrain AlgeriaAngola Egypt Kuwait IsraelJordan Lebanon United Arab Emirates South AfricaTunisia Zambia Specifications Paper Specifications Supported Sizes and Weights of Paper Specifications A-3 Trays 2 Specifications A-5 Optional Dimensions Weight Capacity Sheet Tray Optional Problems with feeding Ragged edges Use good quality paper Guidelines for Using PaperSpecifications A-7 Or perforations Do not use raised letterhead Inks, such as those used in some types of thermographySecond Paper Weight Equivalence Table Specifications A-9 Transparencies LabelsLabel Construction Envelopes Envelope Construction Envelopes with Double-Side-Seams Envelopes with Adhesive Strips or Flaps Envelope Storage Card Stock and Heavy PaperEnvelope Margins Return Address 15 mm Delivery Address 51 mm 89 mm Card Stock Construction Card Stock Guidelines Physical Dimensions Printer SpecificationsPrinter Weight without toner cartridge Volt Amps Environmental SpecificationsElectrical Specifications Volt 50-60 Hz Specifications A-17 General SpecificationsAcoustic Emissions Per ISO Data Format Serial Cable SpecificationsWire Handshaking Hardware Flow Specifications A-1925 to 9 Pin Adapter C2809A Control hardware DB-25 Serial Cable Pin Outs C2933A Pins not shown are not used by the printerDB-9 Serial Cable Pin Outs C2932A Pin outs for the computer end are typical pin numbers. Control Panel Menus Control Panel Menus Quick Copy Jobs MenuMenu is not displayed on the control panel Quick Copy Jobs Menu Control Panel Menus B-3 Private/Stored Jobs MenuPrivate/Stored Jobs Menu Information Menu Information Menu Control Panel Menus B-5 Paper Handling MenuPaper Handling Menu Tray 4 TYPE= Configure Fuser Mode MENU=NOTray 3 TYPE= Manual FEED=OFF Control Panel Menus B-7 Print Quality Menu Print Quality Menu ECONOMODE=OFF Create CleaningControl Panel Menus B-9 Toner DENSITY=3 PAPER= Printing MenuPrinting Menu ENVELOPE= COM10 Control Panel Menus B-11 PCL Font PITCH= PCL Symbol SET=PCL Font NUMBER= PCL Font Point COURIER=REGULAR Regular Print PS ERRORS= OFFControl Panel Menus B-13 Wide A4=NO Configuration Menu Configuration Menu PCL MEMORY= Control Panel Menus B-15Resource SAVE= OFF PS MEMORY= Clearable JOB PROTECT= AutoInsufficient MEMORY, Press GO to Auto CONTINUE= Control Panel Menus B-17 Small Paper Normal TIMEOUT=OFF HourDAY Week Configure SPEED=NORMAL Slow Control Panel Menus B-19 MenuMenu Parallel ADV Parallel High YESSPEED=YES FUNCTIONS=ON OFF Control Panel Menus B-21 EIO Menu 4050 N/4050 TNEIO Menu CFG TCP/IP=NO CFG ETALK=NO Disk accessory Resets MenuWhile Cancel Job clears only the current job Control Panel Menus B-23 Resets Menu Printer Memory and Expansion Page Installing Memory Printer Memory and Expansion C-3 Close the Dimm access door and tighten the screw Area should list the new printer language Checking Memory InstallationPrinter Memory and Expansion C-5 Adjusting Memory Settings Resource Saving To change the I/O Buffer setting Buffering Installing EIO Cards/Mass Storage Figure C-1 Installing EIO Cards or Mass Storage Devices Printer Commands Printer Commands D-1 Understanding PCL 5e Printer Command Syntax Printer Commands Combining Escape Sequences Entering Escape Characters DOS Software Application Entry What Appears Selecting PCL 5e Fonts Common PCL 5e Printer Commands Common PCL 5e Printer Commands Printer Commands D-7 Function Command Options # Control Commands ?s#P Regulatory Information FCC Regulations Environmental Product Stewardship Protecting the Environment Regulatory Information E-3 Regulatory Information Material Safety Data Sheets Regulatory Information E-5 Chinden Boulevard According to ISO/IEC Guide 22 and EN45014Hewlett-Packard Company Boise, Idaho 83714-1021, USA Canadian DOC Regulations Safety StatementsLaser Safety Statement Vcci Statement Japan Varoitus Laser Statement for FinlandLuokan 1 laserlaite Klass 1 Laser Apparat Varning Back information such as what accessories are Adjustable trayMedia. All trays used in the printer are adjustable Accessories for older printers and the newer EIO Printer software Software is already installedDriver Printer software help Index Numerics See also DIMMs EIO cards Index Index PCL Index Index Index Page Copyright 1999 Hewlett-Packard Co