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HP 4050 manual Support Numbers, Xiv

Models: 4050

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Support Numbers

If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see “Worldwide Sales and Service Offices” on page 145.

Argentina	787-8080
Australia	(61)	(0)	3 8877 8000
Brazil	011-829-6612
Canada	(208) 323-2551
China	(86)	(0)	10 6564 5959
Chile	800-360999
Czech Republic	(420) (2) 613 07310
Greece	(30)	(1)	689-6411
Hong Kong	800 96 7729
Hungary	(36)	(1)	461-8110
India	(91)	(0)	11 682 6035
Indonesia	62 (0) 21 350 3408
Korea (Seoul)	(82) (0)		2 3270 0700
Korea outside Seoul	080 999 0700
Japan	(81)	(3)	3335-8333
Malaysia	(60) (0)		3 295 2566
Mexico (Mexico City)	01 800 4726684
	01 800 4720684
Mexico (outside Mexico City)	01 800-90529
New Zealand	(64) (0)		9 356 6640
Philippines	(63) (0)		2 867 3551
Poland	(48)	(22) 608-7700
Portugal	(351) (1) 301-7330
Russia	(7) (95)		923-5001
Singapore	+65 272 5300
Switzerland	(41) (1)		0800-55-5353
Taiwan	886 (0) 2 717 0055
Thailand	+66 (0) 2 661 4000
Turkey	(90)	(1)	224-5925
Vietnam	+848 823 4530

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HP 4050 manual Support Numbers, Xiv

Contents

English Page User’s Guide Warranty How to Use This Online User’s Guide Navigational Features in This GuideFeatures of Acrobat Reader IiiMagnifying the Page View Paging Through a DocumentBrowsing with Thumbnails Finding WordsPrinting the document Click on a thumbnail to move to the page it representsWhere to Look for More Information Setting Up the PrinterUsing the Printer ViiHP Customer Care Service and Support Online ServicesWorld Wide Web Obtaining Software Utilities Electronic Information for U.SFor Asia Pacific Region For EuropeFor Latin America HP Direct Ordering for Accessories or Supplies HP Service Parts Information Compact DiscHP Service Information HP Service AgreementsNorth and Latin America Asia/PacificEurope, Middle East and Africa Outside the U.S. and Canada 404 U.S. and Canada 800Customer Support Options Worldwide Xiii Support Numbers XivContents Xvi Contents Printing TasksMopy Disk Error Messages Correcting Output Quality ProblemsDetermining Printer Problems Troubleshooting FlowchartSpecifications Glossary Index Xx Contents Printer Basics OverviewPrinter Features and Benefits Configurations Printer InformationPrinter Parts and Locations Printer Parts front view, HP LaserJet 4050/4050 N printerPrinter Parts rear view, HP LaserJet 4050/4050 N printer Accessories and Supplies Accessories and suppliesTo ensure optimum performance These is used in the HP LaserJet 4050 N and 4050 TN forSuggested Accessories Use the following accessories to optimize the printerOrdering Information Ordering InformationWeighing 20 lb. To order a sample 16 MB C4137A Sdram DIMMs C4140A C4141A FormsMale/female C2933A Serial Adapter Pin adapter C2809A Description or Use Part Number Control Panel Lights Control Panel LayoutPrinter’s control panel consists of the following Control Panel Keys Using the Printer Online Help System Network administrator To Change a Control Panel SettingControl Panel Menus To Print a Control Panel Menu Map Printer Software Configuration of Windows-driven computers, the installation ReadMe.wri file for more informationComputers On obtaining the most recent softwarePage Printer Drivers Drivers Included with the PrinterWindows MacintoshAdditional Drivers PrinterInstall administration software such as HP JetAdmin Software for WindowsSeveral printer drivers. For more information, see Came with your printerAccess the Windows Printer Driver Choose PropertiesChoose the Right Printer Driver for Your Needs Printer Driver HelpHP FontSmart HP Resource ManagerHP JetSend Communications Technology How the JetSend Communications Technology Works Networked DevicesSoftware for Macintosh Computers Apple LaserWriter 8 DriverPostScript Printer Description Files PPDs HP LaserJet UtilityHP JetAdmin Software for NetworksHP Web JetAdmin To configure the printer for your needsPrinting Tasks Selecting the Output Bin Printing to the Top Output BinPrinting to the Rear Output Bin Rear Output BinLoading Tray Loading Tray 2 4050/4050 N On the nextPage Loading Trays 2 and 3 4050 T/4050 TN Page Loading the Optional 500-Sheet Tray Page Printing Both Sides of Paper Optional Duplexer Printer with the Optional DuplexerGuidelines for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of PaperWhen using Windows drivers, select Flip Pages Up to get Layout Options for Printing Both Sides of PaperBinding options designated with * above Layout Options for Printing Both Sides of PaperPrinting Special Paper Printing Letterhead, Prepunched, or Preprinted PaperPaper Orientation Paper Orientation for TrayPrinting Envelopes Loading Envelopes in Tray Envelope Sizes Feeding Envelopes Automatically Optional Envelope FeederSee the documentation included with the envelope feeder for Inserting and Removing the Envelope Feeder Loading Envelopes in the Envelope Feeder Printing Tasks Printing Labels Printing LabelsDo not Printing Transparencies Printing TransparenciesPrinting Cards, Custom-Size, Heavy PaperGuidelines for Printing Custom-Size Paper Setting Custom Paper SizesDriver, or from the printer’s control panel Page Advanced Printing Tasks Using Features in the Printer DriverPrinter Collation Printer Driver Features Saving Printer Setup InformationPrinting with a Watermark Different First Printing Multiple Pages on One Sheet of Paper Sample Layout Options 1-up, 2-up, and 4-upTray 1 Mode=First Customizing Tray 1 OperationTray 1 Mode=Cassette Feed can also be enabled from the Paper Handling Menu Manually Feeding Paper from TrayPrinter will print only from Tray Automatically prints if paper is in the tray. If TrayBenefits of Printing by Type and Size of Paper Printing by Type and Size of PaperTo print by type and size of paper, do the following Supported Types of Paper Printer supports the following types of paperQuick Copying a Job Job Retention FeaturesPrinting Additional Copies of a Quick Copy Job Deleting a Stored Quick Copy Job Using Item, press Value until the desired job name appears Proofing and Holding a JobPrinting the Remaining Copies of a Held Job Press Select to select the job. COPIES=1 appearsDeleting a Held Job Specifying a Private Job Printing a Private JobReleasing a Private Job Deleting a Private Job Printing a Stored Job Storing a Print JobPress Select to select the job name. COPIES=1 appears Deleting a Stored Job Setting Up to Print with Windows Printing with the Optional HP Fast InfraRed ReceiverPrinting a Job Select the file to printInterrupting and Resuming Printing AgainPrinter Maintenance Managing the Toner Cartridge HP Policy on Non-HP Toner CartridgesToner Cartridge Storage Toner Cartridge Life ExpectancyResetting the HP TonerGauge Checking the Toner LevelContinue Printing When Toner Is Low Redistributing the Toner Page Cleaning the Printer Location of the Transfer Roller-Do Not TouchCleaning the Printer Page Using the Printer Cleaning Copier grade paper not bond or rough paperPerforming Routine Maintenance Printer maintenance kit is a consumable and is not coveredPrinter Maintenance Such as Close TOP COVER. Many of these messages are Such as INITIALIZING. Other messages require an actionMessage persists Clearing Paper Jams Paper jam messagePaper jams can occur at the following locations Output areas top and rear. Go toTop cover area. Go to Toner cartridge area. Go toClearing Jams from the Input Tray Areas Problem Solving Clearing Jams from the Optional Envelope Feeder Open and close the top cover to clear the paper jam message Clearing Jams from the Top Cover Area Replace the toner cartridge, and close the top cover Clearing Jams from the Toner Cartridge Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Problem Solving Solving Repeated Paper Jams If paper jams occur frequently, try the followingUnderstanding Printer Messages Using the Printer Online Help SystemIf a message persists Printer Messages Initializing Not FunctionalSpinning UP ENV Feeder LoadInstall Toner Install TrayMemory Settings Input DeviceRAM Disk Device RAM Disk FileToner LOW Unable toFeeder Installed Printer ErrorTray YY USE TypeTOO ComplexParallel I/O TransmissionCycle Power to Paper SizeExpected TypeError Device Failure Cycle PowerCheck Cables Check Settings Nvram FullMopy Disk Error Messages Mopy Disk Error MessagesProblem Maximum numberDirectories has been reached Delete all jobs stored for a user.Correcting Output Quality Problems ProblemExamples below depict letter-size paper that has passed Through the printer short-edge firstTroubleshooting Steps Troubleshooting Flowchart Determining Printer ProblemsDoes the control panel display READY? Can you print a configuration page? Printing ConfigurationCheck that all trays are properly Started guide or the instructions thatCan you print from a software application? Does the job print as expected? on the following Print is garbled Or only a Portion PrintsDoes the job print as expected? Go to step Print job is not formatted correctlyPrinter Pulls from Wrong tray Troubleshooting Flowchart for Macintosh Users Can you print from a software application?LaserWriter AvailablePrint job is not sent to the desired printer Renaming the Printer Selecting an Alternate PPDClick Select PPD Troubleshooting the Printer Hard Disk Troubleshooting the Printer Hard DiskInitialized PS Troubleshooting PS TroubleshootingTroubleshooting HP Fast InfraRed Receiver Problems Troubleshooting HP Fast InfraRed Receiver ProblemsProblem Solving Communicating with an Optional HP JetDirect Print Server HP JetDirect 10/100TX print serverPrint Server Operation Jumper P1 Jumper P2 Jumper P3 Checking the Printer’s Configuration Menu MapConfiguration Accessories, such as memory DIMMs, paper trays, and printerLanguages Print out as wellSample Configuration PCL or PS Font List To print a PCL or PS font listWarranty Information Service During and After the Warranty PeriodGuidelines for Repacking the Printer Hewlett-Packard Limited Warranty Statement Service and Support This warranty supersedes all previous warranties 7/19/96 Warranty covers any defects or malfunctions in a newThis printer HP toner cartridges are warranted to be free from defectsService Information Form Under warranty Purchase/received dateMaintenance contract number Purchase order number Model name Model number Serial numberHP Software License Terms License GrantTransfer Worldwide Sales and Service Offices France FinlandGermany Greece HungaryIreland ItalyRomania Russian FederationSlovakia SloveniaSwitzerland TurkeyUkraine United KingdomArgentina BelizeBolivia BrazilEcuador El SalvadorGuatemala HondurasBangladesh AustraliaChina Indonesia IndiaKorea, Republic Malaysia New ZealandPakistan PhilippinesThailand VietnamAlgeria AngolaBahrain EgyptIsrael JordanKuwait LebanonSouth Africa TunisiaUnited Arab Emirates ZambiaSpecifications Paper Specifications Supported Sizes and Weights of Paper Specifications A-3Trays 2 Specifications A-5 Optional Dimensions Weight Capacity Sheet TrayOptional Guidelines for Using Paper Specifications A-7Problems with feeding Ragged edges Use good quality paper Or perforationsDo not use raised letterhead Inks, such as those used in some types of thermographySecond Paper Weight Equivalence Table Specifications A-9Transparencies LabelsLabel Construction Envelopes Envelope ConstructionEnvelopes with Double-Side-Seams Envelopes with Adhesive Strips or FlapsCard Stock and Heavy Paper Envelope MarginsEnvelope Storage Return Address 15 mm Delivery Address 51 mm 89 mmCard Stock Construction Card Stock GuidelinesPhysical Dimensions Printer SpecificationsPrinter Weight without toner cartridge Environmental Specifications Electrical SpecificationsVolt Amps Volt 50-60 HzSpecifications A-17 General SpecificationsAcoustic Emissions Per ISO Serial Cable Specifications WireData Format HandshakingSpecifications A-19 25 to 9 Pin Adapter C2809AHardware Flow Control hardwarePins not shown are not used by the printer DB-9 Serial Cable Pin Outs C2932ADB-25 Serial Cable Pin Outs C2933A Pin outs for the computer end are typical pin numbers.Control Panel Menus Quick Copy Jobs Menu Menu is not displayed on the control panelControl Panel Menus Quick Copy Jobs MenuControl Panel Menus B-3 Private/Stored Jobs MenuPrivate/Stored Jobs Menu Information Menu Information MenuControl Panel Menus B-5 Paper Handling MenuPaper Handling Menu Configure Fuser Mode MENU=NO Tray 3 TYPE=Tray 4 TYPE= Manual FEED=OFFControl Panel Menus B-7 Print Quality Menu Print Quality MenuCreate Cleaning Control Panel Menus B-9ECONOMODE=OFF Toner DENSITY=3Printing Menu Printing MenuPAPER= ENVELOPE= COM10Control Panel Menus B-11 PCL Symbol SET= PCL Font NUMBER=PCL Font PITCH= PCL Font PointPrint PS ERRORS= OFF Control Panel Menus B-13COURIER=REGULAR Regular Wide A4=NOConfiguration Menu Configuration MenuControl Panel Menus B-15 Resource SAVE= OFFPCL MEMORY= PS MEMORY=PROTECT= Auto Insufficient MEMORY, Press GO toClearable JOB Auto CONTINUE=Control Panel Menus B-17 TIMEOUT=OFF Hour DAY Week ConfigureSmall Paper Normal SPEED=NORMAL SlowControl Panel Menus B-19 MenuMenu Parallel High YES SPEED=YESParallel ADV FUNCTIONS=ON OFFControl Panel Menus B-21 EIO Menu 4050 N/4050 TNEIO Menu CFG TCP/IP=NO CFG ETALK=NOResets Menu While Cancel Job clears only the current jobDisk accessory Control Panel Menus B-23Resets Menu Printer Memory and Expansion Page Installing Memory Printer Memory and Expansion C-3Close the Dimm access door and tighten the screw Area should list the new printer language Checking Memory InstallationPrinter Memory and Expansion C-5 Adjusting Memory Settings Resource SavingTo change the I/O Buffer setting BufferingInstalling EIO Cards/Mass Storage Figure C-1 Installing EIO Cards or Mass Storage DevicesPrinter Commands Printer Commands D-1Understanding PCL 5e Printer Command Syntax Printer CommandsCombining Escape Sequences Entering Escape Characters DOS Software Application Entry What AppearsSelecting PCL 5e Fonts Common PCL 5e Printer Commands Common PCL 5e Printer CommandsPrinter Commands D-7 Function Command Options # Control Commands?s#P Regulatory Information FCC RegulationsEnvironmental Product Stewardship Protecting the EnvironmentRegulatory Information E-3 Regulatory Information Material Safety Data Sheets Regulatory Information E-5According to ISO/IEC Guide 22 and EN45014 Hewlett-Packard CompanyChinden Boulevard Boise, Idaho 83714-1021, USASafety Statements Laser Safety StatementCanadian DOC Regulations Vcci Statement JapanLaser Statement for Finland Luokan 1 laserlaite Klass 1 Laser ApparatVaroitus VarningAdjustable tray Media. All trays used in the printer are adjustableBack information such as what accessories are Accessories for older printers and the newer EIOSoftware is already installed DriverPrinter software Printer software helpIndex NumericsSee also DIMMs EIO cards Index Index PCL Index Index Index Page Copyright 1999 Hewlett-Packard Co