HP 4050 manual PS Troubleshooting

PS Troubleshooting

PS Troubleshooting

Item	Explanation
A text listing of PS	The control panel PERSONALITY=AUTO setting may have been
commands prints	confused by a nonstandard PS code. Check the PERSONALITY
instead of your PS	setting to see if it is set to PS or PCL. If it is set to PCL, set it to
printing job.	PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print job
	only. When the job has printed, return the setting to AUTO.
The job prints in Courier	The requested typeface is not available in the printer or is not
(the printer’s default	present on the disk. Use a font download utility to download the
font) instead of the font	desired font.
you requested.	Fonts downloaded to memory are lost when the printer is turned
	off. They are also lost if Resource Saving is not used and a
	personality switch is performed to print a PCL job. Disk fonts are
	not affected by PCL jobs or by turning the printer off.
	Print a PS Font Page to verify that the font is available. If a disk font
	appears to be missing, it may be because a software utility was
	used to delete the font, because the disk was re-initialized, or
	because the disk drive is not installed correctly. Print a configuration
	page to verify that the disk drive is installed and functioning
	correctly.
	Print a Disk Directory to help identify available fonts.
A page prints with	If the page margins are clipped, you may have to print the page at
clipped margins.	300-dpi resolution or install more memory. Also try turning off
	Resource Saving and I/O Buffering.
A page fails to print.	Set PRINT PS ERRORS=ON, and then send the job again to print a
	PS error page. If this does not identify the problem, try turning off
	Resource Saving and I/O Buffering or installing more memory. (See
	page 136 for more information about PS printing.)
A PS error page prints.	Make sure the print job is a PS job.
	Check to see whether your software expected you to send a setup
	or PS header file to the printer.
	Check the printer setup in your software application to make sure
	that the printer is selected.
	Check cable connections to ensure that they are secure.
	Reduce the complexity of the graphic.
	Add available memory by turning on Resource Saving.

128 Chapter 4: Problem Solving

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