Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

59.x

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, then turn the printer on.

alternates with

If this message persists, contact an HP-authorized service or support

CYCLE POWER TO

provider. (See the HP Customer Care Service and Support pages at

the front of this user’s guide.)

CONTINUE

 

 

 

62.x

There is a problem with the printer’s memory. The x value refers to

PRINTER ERROR

the location of the problem:

 

0 = Internal memory

 

1 to 3 = DIMM slots 1, 2, or 3

 

You might need to replace the specified DIMM.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the HP Customer Care Service and Support pages at

 

the front of this user’s guide.)

 

 

64

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, and then turn the printer on.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the HP Customer Care Service and Support pages at

 

the front of this user’s guide.)

 

 

66.xy.zz INPUT

An error occurred in an external paper handling device.

DEVICE FAILURE

Turn the printer off, and then turn the printer on.

alternates with

If this message persists, contact an HP-authorized service or support

CHECK CABLES

provider. (See the HP Customer Care Service and Support pages at

the front of this user’s guide.)

AND CYCLE POWER

 

 

 

66.00.xx

An error occurred in an external paper handling device.

Service ERROR

Turn the printer off.

alternates with

Disconnect the cables to all external paper handling devices, and then

CHECK CABLES AND

reconnect them.

 

CYCLE POWER

Turn the printer on.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the HP Customer Care Service and Support pages at

 

the front of this user’s guide.)

68 NVRAM ERROR CHECK SETTINGS

An error occurred in the printer’s nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default.

Print a configuration page and check the printer settings to determine which values have changed (page 134).

If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care Service and Support pages at the front of this user’s guide.)

112 Chapter 4: Problem Solving

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Image 134
HP 4050 manual Device Failure, Check Cables, Cycle Power