Control panel message

Description

Recommended action

 

 

 

 

 

 

 

width guides, and confirm that the

 

 

 

guides are in the correct position.

 

 

5.

To continue printing, press to clear

 

 

 

 

 

 

the message, and then press .

 

 

 

13.XX.YY JAM IN TRAY 2

A page is jammed in tray 2.

Remove tray 2, clear the jam, and then

 

 

reinstall tray 2.

See Clearing jams from the input-tray areas.

 

 

If the message persists after clearing all

 

 

pages, contact HP Support.

 

 

 

 

 

 

 

 

 

13.XX.YY JAM IN TRAY X

A page is jammed in the tray indicated.

1.

Press

to see step-by-step

alternates with

 

 

 

 

information.

 

 

 

 

 

 

 

 

Clear jam then press

 

2.

Remove the tray indicated.

 

3.

Confirm that the media guides and dial

 

 

 

 

 

 

 

are in the correct position and match

 

 

 

 

 

the media that is loaded in the tray.

 

 

4.

Remove all media found in the printer,

 

 

 

 

 

and then reinstall the tray.

 

 

5.

To exit, press .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE To avoid jams with heavier

 

 

 

 

 

 

 

 

 

 

 

media, use tray 1 and the rear

 

 

 

 

 

 

 

 

 

 

 

output bin.

 

 

 

 

 

 

 

 

13.XX.YY JAM INSIDE FRONT DOOR

A jam has occurred inside the front door.

Press for help.

alternates with

 

or

 

 

 

 

 

 

 

 

 

 

For help press

 

See Clearing jams from the print-cartridge

 

 

area.

 

 

 

 

If the message persists after clearing all

 

 

pages and exiting Help, contact HP Support.

 

 

 

 

 

13.XX.YY JAM INSIDE REAR DOOR

A jam has occurred in the duplex reversing

1.

Press

to see step-by-step

alternates with

area.

 

 

 

information.

 

 

 

 

 

 

 

 

Clear jam then press

 

2.

Open rear door, and then remove all

 

 

 

 

media found.

 

 

3.

Close the rear door.

 

 

4.

To exit, press .

 

 

 

 

 

 

 

 

 

 

13.XX.YY JAM INSIDE REAR DOOR

A jam has occurred in the rear door area.

1.

Press

to see step-by-step

alternates with

 

 

 

 

information.

 

 

 

 

 

 

 

 

For help press

 

2.

Open the rear door.

 

3.

Release the four tabs in the center of

 

 

 

 

 

 

 

the black paper guide inside the lower

 

 

 

 

 

rear door.

 

 

 

 

 

 

 

 

 

 

 

108 Chapter 7 Problem solving

ENWW

Page 122
Image 122
HP 5200L manual Control panel message Description Recommended action, 13.XX.YY JAM Inside Front Door

5200L specifications

The HP 5200L is a high-performance monochrome laser printer designed for medium to large office environments. It excels in producing high-quality, professional-grade documents quickly and efficiently. One of its standout features is a remarkable printing speed that can reach up to 45 pages per minute, allowing businesses to maintain workflow and meet tight deadlines with ease.

This printer utilizes advanced laser technology, providing sharp and clear text quality with a resolution of up to 1200 x 1200 dpi. This ensures that fine details are rendered accurately, making it an ideal choice for producing reports, contracts, and other important business documents. The HP 5200L also supports various media types and sizes, including letter, legal, and executive, making it versatile for different printing needs.

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Another notable feature is the printer's intuitive control panel, which simplifies operation and settings management. It also includes built-in security features to protect sensitive company information, ensuring that documents are printed securely and confidentially.

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