Control panel message | Description | Recommended action |
13.XX.YY JAM INSIDE TOP COVER | A jam has occurred in the registration |
alternates with | assembly area. |
| |
Remove print cartridge |
|
20 INSUFFICIENT MEMORY | The printer has received more data from |
alternates with | the computer than fits in available memory. |
| |
For help press |
|
To continue press |
|
21 PAGE TOO COMPLEX | The |
alternates with | for the printer. Some data may be lost on |
the page. | |
To continue press |
|
22 PARALLEL I/O BUFFER OVERFLOW The printer parallel buffer has overflowed during a busy state.
alternates with
To continue press 
4.Lower rear door completely, and then remove all media found.
5.Close the rear door. The four tabs in the paper guide will automatically reattach to the door.
6.To exit, press 
.
1.Press the 
to see
2.Open the top cover, and then remove the print cartridge.
3.Remove all media found.
4.Lift the metal flap, and then remove any media remaining.
5.Verify that the media size matches the tray settings and the dial on the tray.
6.Reinstall the print cartridge, and then close the top cover.
7.To exit, press 
.
1.Press 
to continue printing.
NOTE Data will be lost.
2.Reduce the complexity of the print job to avoid this error.
3.Adding memory to the printer may allow printing of more complex pages.
1.Press 
to see
2.To print the job with some data loss,
press 
to exit the message, and then
press . If data is lost, simplify the page content to reduce its complexity.
3.To exit, press 
.
1.Press 
to continue printing.
NOTE Data will be lost.
2.If the message persists after exiting Help, contact HP Support.
ENWW |