Common causes of jams

The printer is jammed.1

Cause

Solution

 

 

 

 

 

 

 

The media does not meet specifications.

Use only media that meets HP specifications. See Paper

 

specifications.

 

 

 

 

 

 

 

A component is installed incorrectly.

Verify that all print cartridges, the transfer unit, and the fuser

 

are correctly installed.

 

 

 

 

 

 

 

You are using media that has already passed through a

Do not use media that has been previously printed on or

printer or copier.

copied.

 

 

 

 

 

 

 

An input tray is loaded incorrectly.

Remove any excess media from the input tray. Make sure

 

that the stack is below the maximum stack height mark in

 

the tray. See Configuring trays.

 

 

 

 

 

 

 

The media is skewed.

The input-tray guides are not adjusted correctly. Adjust them

 

so they hold the stack firmly in place without bending it.

 

 

 

 

 

 

 

The media is binding or sticking together.

Remove the media, flex it, rotate it 180°, or flip it over.

 

Reload the media into the input tray.

 

 

 

 

 

 

 

 

 

 

 

 

NOTE Do not fan paper. Fanning can create static

 

 

 

 

 

 

 

 

 

electricity, which can cause paper to stick together.

 

 

 

 

 

 

 

 

 

 

The media is removed before it settles into the output bin.

Reset the printer. Wait until the page completely settles in

 

the output bin before removing it.

 

 

The media is in poor condition.

Replace the media.

 

 

The internal rollers from tray 2 are not picking up the media.

Remove the top sheet of media. If the media is heavier than

 

120 g/m2 (32 lb), it might not be picked from the tray.

The media has rough or jagged edges.

Replace the media.

 

 

The media is perforated or embossed.

Perforated or embossed media does not separate easily.

 

Feed single sheets from tray 1.

 

 

Printer supply items have reached the end of their useful life.

Check the printer control panel for messages prompting you

 

to replace supplies, or print a supplies status page to verify

 

the remaining life of the supplies. See Using printer

 

information pages.

Paper was not stored correctly.

Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment.

1If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider.

ENWW

Common causes of jams 121

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HP 5200L manual Common causes of jams, Printer is jammed.1 Cause Solution
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5200L specifications

The HP 5200L is a high-performance monochrome laser printer designed for medium to large office environments. It excels in producing high-quality, professional-grade documents quickly and efficiently. One of its standout features is a remarkable printing speed that can reach up to 45 pages per minute, allowing businesses to maintain workflow and meet tight deadlines with ease.

This printer utilizes advanced laser technology, providing sharp and clear text quality with a resolution of up to 1200 x 1200 dpi. This ensures that fine details are rendered accurately, making it an ideal choice for producing reports, contracts, and other important business documents. The HP 5200L also supports various media types and sizes, including letter, legal, and executive, making it versatile for different printing needs.

One of the key characteristics of the HP 5200L is its robust monthly duty cycle, capable of handling up to 250,000 pages per month. This durability is complemented by the printer’s high-capacity toner cartridges, which can yield up to 20,000 pages. This not only reduces the frequency of cartridge replacements but also lowers the overall cost per page, making it cost-effective for high-volume printing.

In terms of connectivity, the HP 5200L offers USB 2.0 and Ethernet options, allowing for easy integration into any office network. This ensures that multiple users can access the printer simultaneously, enhancing productivity within the workspace. Additionally, the printer is compatible with various operating systems, including Windows and Mac, making it flexible to accommodate different user needs.

Another notable feature is the printer's intuitive control panel, which simplifies operation and settings management. It also includes built-in security features to protect sensitive company information, ensuring that documents are printed securely and confidentially.

Overall, the HP 5200L stands out as a reliable and efficient printing solution for businesses looking to enhance their productivity while maintaining high-quality print standards. With its combination of speed, quality, and cost-efficiency, it continues to be an excellent choice for organizations with demanding printing needs.
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