
System will not boot from USB flash drive.
Cause | Solution |
|
|
Boot order is not correct. | Run the Computer Setup utility and change boot sequence in |
| Storage > Boot Order. |
|
|
Removable Media Boot is disabled in the Computer Setup | Run the Computer Setup utility and enable booting to |
utility. | removable media in Storage > Storage Options. Ensure |
| USB is enabled in Storage > Boot Order. |
|
|
The computer boots to DOS after making a bootable flash drive.
Cause | Solution |
|
|
Flash drive is bootable. | Install the flash drive only after the operating system boots. |
|
|
Solving Internet Access Problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common causes and solutions listed in the following table.
Table C-17 Solving Internet Access Problems
Unable to connect to the Internet.
Cause | Solution |
|
|
Internet Service Provider (ISP) account is not set up | Verify Internet settings or contact your ISP for assistance. |
properly. |
|
|
|
Modem is not set up properly. | Reconnect the modem. Verify the connections are correct |
| using the quick setup documentation. |
|
|
Web browser is not set up properly. | Verify that the Web browser is installed and set up to work |
| with your ISP. |
|
|
Cable/DSL modem is not plugged in. | Plug in cable/DSL modem. You should see a “power” LED |
| light on the front of the cable/DSL modem. |
|
|
Cable/DSL service is not available or has been interrupted | Try connecting to the Internet at a later time or contact your |
due to bad weather. | ISP. (If the cable/DSL service is connected, the “cable” LED |
| light on the front of the cable/DSL modem will be on.) |
|
|
The CAT5 UTP cable is disconnected. | Connect the CAT5 UTP cable between the cable modem |
| and the computers’s |
| good, the “PC” LED light on the front of the cable/DSL |
| modem will be on.) |
|
|