
Table C-4 Solving Hard Drive Problems (continued)
Drive not found (identified).
Cause | Solution | |
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| |
The system may not have automatically recognized a newly | See reconfiguration directions in the Solving Hardware | |
installed device. | Installation Problems on page 117 section. If the system still | |
| does not recognize the new device, check to see if the | |
| device is listed within Computer Setup. If it is listed, the | |
| probable cause is a driver problem. If it is not listed, the | |
| probable cause is a hardware problem. | |
| If this is a newly installed drive, run the Computer Setup | |
| utility and try adding a POST delay under Advanced > | |
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| |
|
| |
The device is attached to a SATA port that has been hidden | Run the Computer Setup utility and ensure Device Available | |
in Computer Setup. | is selected for the device's SATA port in Security > Device | |
| Security. | |
|
| |
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in | |
| Advanced > | |
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|
|
Nonsystem disk/NTLDR missing message. |
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| |
Cause | Solution | |
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| |
The system is trying to start from a diskette that is not | Remove the diskette from the diskette drive. | |
bootable. |
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| |
The system is trying to start from the hard drive but the hard | 1. Insert a bootable diskette into the diskette drive and | |
drive may have been damaged. |
| restart the computer. |
| 2. | Check the hard drive format using fdisk: If NTFS |
|
| formatting, use a third party reader to evaluate the |
|
| drive. If FAT32 formatting, the hard drive cannot be |
|
| accessed. |
|
| |
System files missing or not properly installed. | 1. Insert a bootable diskette into the diskette drive and | |
|
| restart the computer. |
| 2. | Check the hard drive format using Fdisk: If NFTFS |
|
| formatting, use a third party reader to evaluate the |
|
| drive. If FAT32 formatting, the hard drive cannot be |
|
| accessed. |
| 3. | Install system files for the appropriate operating system. |
|
| |
Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive | |
| entry in the Storage > Boot Order list. | |
|
| |
Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached | |
drive configuration. | to the system board dark blue SATA connector. | |
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| |
Bootable hard drive's controller is not listed first in the Boot | Run the Computer Setup utility and select Storage > Boot | |
Order. | Order and ensure the bootable hard drive's controller is | |
| listed immediately under the Hard Drive entry. | |
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