Lexmark 34TT001, 34TT027, X748x manual Solving fax problems, Fax and e-mail functions are not set up

Models: 34TT001 X748x X746de X746x 34TT027 X748DE

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Troubleshooting

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Solving fax problems

Fax and e-mail functions are not set up

The indicator light blinks red until you set up fax and email. To set up fax and email, follow these steps:

Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected.

1From the home screen, navigate to:

> General Settings > Run initial setup > Yes > Submit

2Turn the printer off, and then turn it back on.

3From the printer control panel, touch your language.

4Touch your country or region, and then touch Continue.

5Select your time zone, and then touch Continue.

6Touch Fax and Email to clear the icons, and then touch Continue.

Note: You can use these same steps to disable fax and email.

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.

If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS

Make sure the cable connections for the following hardware are secure, if applicable:

Telephone

Handset

Answering machine

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Lexmark 34TT001, 34TT027, X748x, X746x Solving fax problems, Fax and e-mail functions are not set up, Caller ID is not shown