Manuals / Lexmark / Computer Equipment / Printer

Lexmark 34TT027, 34TT001, X748x, X746de, X746x, X748DE manual

Models: 34TT001 X748x X746de X746x 34TT027 X748DE

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Page 258

Clearing jams	258

cIf the jammed paper is not visible, then remove the fuser unit:

Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser.

1Turn the screws on the fuser counterclockwise to loosen them.

2Using the handholds on each side, lift and pull the fuser out of the printer.

CAUTION—HOT SURFACE: The fuser might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

dPlace the fuser on a flat surface with the blue thumb screws facing you.

Image 258

Lexmark 34TT027, 34TT001, X748x, X746de, X746x, X748DE manual

Contents

Users Guide AprilContents 104 Saving money and the environment ScanningUnderstanding the printer menus Securing the printerTroubleshooting 270 Managing the printer 251Clearing jams 253 Power consumption IndexSafety information Safety informationSafety information Learning about the printer Learning about the printerFinding information about the printer Site at http//support.lexmark.comSelecting a location for the printer Other countries and regions-See the printedPrinter configurations Learning about the printer Understanding the ADF and scanner glass Using the ADFUsing the scanner glass You can use the ADF or the scanner glass to scan documentsUsing the printer control panel UseLearning about the printer Understanding the home screen Understanding the home screenUnderstanding the home screen Mail send Using the touch-screen buttons FeaturesOther touch-screen buttons Setting up and using the home screen applications Setting up and using the home screen applicationsAccessing the Embedded Web Server Showing or hiding icons on the home screenSetting up Forms and Favorites Setting up Scan to NetworkActivating the home screen applications Setting up My MFP Understanding WS‑ScanExporting a configuration to a file Exporting and importing a configurationSetting up Remote Operator Panel Importing a configuration from a fileClick Configure Import Additional printer setup Additional printer setupInstalling internal options Available internal optionsAccessing the system board Page Reattach the system board cover Page Installing a memory card Page Installing a flash memory or firmware card Installing an Internal Solutions Port Page Page Page Installing a printer hard disk To install a printer hard disk onto the ISP To install a printer hard disk directly on the system board Page Removing a printer hard disk Installing hardware options Order of installationInstalling optional drawers Attaching cables Turn the printer back onFax port For Windows users Setting up the printer softwareInstalling the printer software For Macintosh usersFor Windows users Using the InternetUpdating available options in the printer driver For Macintosh usersPreparing to set up the printer on a wireless network Installing the printer on a wireless network WindowsNetworking Insert the Software and Documentation CD Installing the printer on a wireless network Macintosh Prepare to configure the printerReports Network Setup Page or Access the AirPort options Configure the printer for wireless accessConfigure your computer to use the printer wirelessly Enter the printer informationFrom the Finder, navigate to Applications Utilities Installing the printer on a wired networkClick Default Browser tab More Printers From the Printer List, click AddSelect Ethernet connection, and then click Continue Mac OS X version Click Properties Ports tab Add the printer For IP printingSetting up serial printing Click the Default Browser tab More PrintersClick Advanced Options Custom Install Click ContinueClick Properties Printing a network setup Verifying printer setupPrinting a menu settings Reports Menu SettingsLoading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Loading the standard or optional 550‑sheet trayPage Page One ‑sided printing Two ‑sided Duplex printing Loading the optional 550‑sheet special media tray Loading narrow paper sizes such as envelopes and A6 Width guidePage Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Loading the multipurpose feeder Width guide release tab Page Unlinking trays Click Settings Paper MenuLinking and unlinking trays Linking traysClick Settings Paper Menu Custom Names Configuring a custom nameSettings Paper Menu Custom Name type a name Submit Creating a custom name for a paper typeClick Settings Paper Menu Custom Types Paper characteristics Paper and specialty media guidelinesPaper guidelines Selecting paper Fiber contentUnacceptable paper Selecting preprinted forms and letterheadUsing recycled paper and other office papers Storing paper Unacceptable paper examplesSupported paper sizes, types, and weights Supported paper sizesStatement Supported paper types and weights Printer supports 60-220‑g/m216-58‑lb paper weightsPrinting a document PrintingPrinting forms Printing a documentUsing the Embedded Web Server Adjusting toner darknessUsing Max Speed and Max Yield Using the printer control panelPrinting from a flash drive Printing from a mobile devicePrinting from a flash drive Supported flash drives and file types Flash drive File typePrinting confidential and other held jobs Printing confidential and other held jobsStoring print jobs in the printer Security Confidential PrintPrinting on specialty media Tips on using letterheadPrinting information pages Printing a font sample listTips on using transparencies Tips on using envelopesPage Canceling a print job from the computer Canceling a print jobCanceling a print job from the printer control panel Double‑click Print Center or Printer Setup UtilityMaking copies Copying using the ADFCo p y in g Making a quick copyCopying on specialty media Copying using the scanner glassCopying film photos Copying on transparenciesCopying in black and white Customizing copy settingsMaking copies using paper from a selected tray Copying to a different sizeExample 1 Copying on mixed paper sizes Copying different paper sizesCopying on both sides of the paper duplexing Example 2 Copying on a single paper sizeAdjusting copy quality Reducing or enlarging copiesCopy Advanced Options Separator Sheets Collating copiesPlacing separator sheets between copies Select one of the followingCopying multiple pages onto a single sheet Creating a custom copy job job buildBetween Pages Off Placing information on copies Canceling a copy jobCanceling a copy job while the document is in the ADF Placing the date and time at the top of eachCopy from Canceling a copy job while pages are being printedUnderstanding the copy screens and options Copy toDarkness ContentScale Sides DuplexAdvanced Options This option enables or disables color for the scanned imageColor Save As ShortcutMailing Setting up the e-mail functionConfiguring e‑mail settings Getting ready to e-mailClick Settings E-mail/FTP Settings E-mail Settings Creating an e-mail shortcut using the Embedded Web ServerCreating an e-mail shortcut using the printer control panel Creating an e-mail shortcutSending an e‑mail using the address book Sending an e-mail using the printer control panelSending an e‑mail using a shortcut number Mailing a documentCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type Canceling an e-mail Understanding e-mail optionsSend As Mailing 109Setup Scan PreviewMailing 110 Faxing Getting the printer ready to faxFaxing 111 Using the Embedded Web Server for fax setup Initial fax setupUsing the printer control panel for fax setup Click Settings Fax Settings Analog Fax SetupConnecting to an analog telephone line Connecting to a DSL serviceConnecting to a PBX or Isdn system Connecting to a distinctive ring serviceSettings Fax Settings Analog Fax Settings Distinctive Rings Connecting to an adapter for your country or regionSetting the outgoing fax or station name and number Country/RegionSetting the date and time Configuring the printer to observe daylight saving timeClick Security Set Date and Time Creating shortcuts Sending a fax using the printer control panelClick Settings Manage Shortcuts Fax Shortcut Setup Sending a faxSending a fax using the computer Sending a fax using shortcutsCustomizing fax settings Sending a fax using the address bookChanging the fax resolution Sending a fax at a scheduled time Click Settings Reports Fax Job Log or Fax Call LogMaking a fax lighter or darker Viewing a fax logCanceling an outgoing fax Understanding fax optionsThis option enables or disables color in faxing Holding and forwarding faxes Delayed SendClick Settings Fax Settings Analog Fax Setup Holding Faxes Holding faxesPrint Print and Forward Click Settings Fax SettingsForwarding a fax Fax ‑mailScanning Using Scan to NetworkCreating an FTP shortcut using the Embedded Web Server Scanning to an FTP addressScanning to an FTP address using a shortcut number Creating an FTP shortcut using the touch screenScanning to an FTP address using the printer control panel Click FTP Shortcut SetupFile Name Using the FTP optionsScanning to an FTP address using the address book Original SizeContent ResolutionSetup ColorAdvanced Options Scanning to a computer or flash driveScanning to a computer Scanning 129Using the ScanBack Utility Scanning to a flash driveUsing the scan profile options Darkness Understanding the printer menus Menus listUnderstanding the printer menus 133 Supplies menu Understanding the printer menus 134Understanding the printer menus 135 Paper Size/Type menu Default Source menuPaper menu Understanding the printer menus 136Understanding the printer menus 137 Tray x TypeMP Feeder Size Understanding the printer menus 138 MP Feeder TypeManual Paper Size Configure MP menu Understanding the printer menus 139Paper Weight menu Substitute Size menuUnderstanding the printer menus 140 Understanding the printer menus 141 Paper Loading menu Understanding the printer menus 142Custom Types menu Understanding the printer menus 143Custom Names menu Universal Setup menuCustom Scan Sizes menu Understanding the printer menus 144Reports menu Reports menuUnderstanding the printer menus 145 Standard Network or Network x menus Network/Ports menuActive NIC menu Understanding the printer menus 146Understanding the printer menus 147 TCP/IP menu To access the menu, navigate to any of the followingNetwork Card menu Understanding the printer menus 148Understanding the printer menus 149 Wireless menu IPv6 menuUnderstanding the printer menus 150 AppleTalk menu Understanding the printer menus 151Standard USB menu Understanding the printer menus 152USB Buffer ENA Address Parallel x menuUnderstanding the printer menus 153 ENA NetmaskUnderstanding the printer menus 154 Parallel BufferAdvanced Status Understanding the printer menus 155 Parallel ModeSerial x menu ProtocolUnderstanding the printer menus 156 Serial BufferBaud Understanding the printer menus 157Robust XON Data BitsSmtp Setup menu Understanding the printer menus 158Edit Security Setups menu Security menuUnderstanding the printer menus 159 Miscellaneous Security Settings menu Understanding the printer menus 160Confidential Print menu Disk Wiping menuUnderstanding the printer menus 161 Understanding the printer menus 162 Security Audit Log menu Understanding the printer menus 163Configure Log Understanding the printer menus 164Set Date and Time menu Understanding the printer menus 165Settings menu General Settings menuUnderstanding the printer menus 166 Quiet Mode Run Initial setupUnderstanding the printer menus 167 Paper Sizes Understanding the printer menus 168Keyboard Scan to PC Port RangeUnderstanding the printer menus 169 Displayed InformationDate Format Understanding the printer menus 170Home screen customization Time FormatUnderstanding the printer menus 171 Understanding the printer menus 172 AlarmsTimeouts Contact NamePrint Recovery Understanding the printer menus 173Copy Settings menu Understanding the printer menus 174Understanding the printer menus 175 Understanding the printer menus 176 Understanding the printer menus 177 Fax Settings menu Fax Mode Analog Fax Setup menuUnderstanding the printer menus 178 General Fax Settings Understanding the printer menus 179Understanding the printer menus 180 Fax Send SettingsResolution Fax CoverUnderstanding the printer menus 181 Dial PrefixDialing Prefix Rules Understanding the printer menus 182 Auto Convert Color Faxes to Mono Enable Color Fax ScansUnderstanding the printer menus 183 FaxesFax Receive Settings Understanding the printer menus 184Fax Log Settings Understanding the printer menus 185Speaker Settings Answer OnUnderstanding the printer menus 186 Settings Fax Settings Fax Server Setup Fax Mode Fax Server Setup menuFax Server Setup Understanding the printer menus 187‑mail Settings menu Understanding the printer menus 188Understanding the printer menus 189 FormatUnderstanding the printer menus 190 Understanding the printer menus 191 Understanding the printer menus 192 FTP Settings menu Understanding the printer menus 193Use cc/bcc Understanding the printer menus 194 FTP bit Depth Understanding the printer menus 195Log Output Bin Base File NameUnderstanding the printer menus 196 Scan Settings Flash Drive menuUnderstanding the printer menus 197 Understanding the printer menus 198 Understanding the printer menus 199 Scan Bit DepthFile Name Copies Print SettingsUnderstanding the printer menus 200 Duplex BindingPaper Saver Border Understanding the printer menus 201Paper Saver Orientation Paper Saver OrderingPrint Settings Setup menuUnderstanding the printer menus 202 Resource Save Understanding the printer menus 203Download Target Print All OrderFinishing menu Understanding the printer menus 204Separator Source Quality menu items and descriptions Print ModeQuality menu Understanding the printer menus 205Understanding the printer menus 206 Understanding the printer menus 207 Color SamplesManual Color Job Accounting menu Understanding the printer menus 208Understanding the printer menus 209 Utilities menu Understanding the printer menus 210XPS menu PostScript menuUnderstanding the printer menus 211 PCL Emul menu Understanding the printer menus 212Understanding the printer menus 213 Tray RenumberHtml menu Understanding the printer menus 214Image menu Understanding the printer menus 215Help menu Understanding the printer menus 216Saving paper and toner Using recycled paperSaving money and the environment Conserving suppliesReducing printer noise Using Eco‑ModeSaving energy Avoid paper jamsSettings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Saving money and the environment 219Click Settings General Settings Sleep Button Settings Using Hibernate ModeAdjusting the brightness of the display Click Settings General SettingsSettings General Settings Factory Defaults Restore Now Restoring factory default settingsSettings General Settings Screen Brightness RecyclingRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recyclingSaving money and the environment 222 Statement of Volatility Securing the printerLocking the system board Securing the printer 223Disposing of a printer hard disk Erasing volatile memoryErasing non‑volatile memory Securing the printer 224Using the Embedded Web Server Configuring printer hard disk encryptionUsing the printer control panel Erasing printer hard disk memoryClick Settings Security Disk Encryption Touch Disk Encryption EnableFinding printer security information Securing the printer 227Cleaning the exterior of the printer Cleaning the printer partsCleaning the interior of the printer Maintaining the printerCleaning the scanner glass Cleaning the ADF partsMaintaining the printer 229 Page Page Cleaning the printhead lenses Page Checking the status of parts and supplies From the home screen, touch Status/Supplies View SuppliesClick Device Status More Details Ordering a fuser or a transfer module Ordering parts and suppliesOrdering a toner cartridge Recommended toner cartridges and part numbersOrdering a photoconductor Ordering ADF replacement partsOrdering a waste toner bottle Recommended part numbersStoring supplies Using genuine Lexmark parts and suppliesReplacing parts and supplies Replacing a toner cartridgePage Replacing the ADF parts Replacing the pick roller assembly Maintaining the printer 240Replacing the separator pad Maintaining the printer 241Replacing the pick pad Maintaining the printer 242Replacing the air filter Page Replacing the waste toner bottle Maintaining the printer 245Replacing a photoconductor 123 Page When a replace or low message appears Resetting the maintenance counterWhen a replace or low message does not appear Moving the printerMoving the printer to another location Shipping the printerManaging the printer Finding advanced networking and administrator informationSetting up e‑mail alerts Checking the virtual displayPage Page 250 Understanding jam numbers and locations230 29y.xxPaper jams Paper jam in the toner cartridge areaClearing jams 255 Paper jam under the photoconductor units Paper jam in the fuser area Page Page Paper jams Paper jam in the fuser area Clearing jams 261Page Page Page Paper jam inside the printer top access cover Clearing jams 265Paper jam in one of the optional trays 24x paper jamPaper jam in Tray Clearing jams 266Paper jam 29y.xx paper jamsPage Page Adjusting color TroubleshootingSolving basic printer problems Understanding printer messagesChange paper source to custom string Close top access coverDisk full, scan job canceled Change paper source to paper type paper sizeFax partition inoperative. Contact system administrator Disk problemError reading USB drive. Remove USB Fax Station Name not set upInsert Tray Fax Station Number not set upInstall Tray Load paper source with custom type nameLoad Manual Feeder with custom type name Load paper source with paper sizeLoad paper source with paper type paper size Load Manual Feeder with custom stringLoad Manual Feeder with paper type paper size No analog phone line connected to modem, fax is disabledRestore held jobs? Memory full, cannot print faxesWeblink server not set up. Contact system administrator Smtp server not set up. Contact system administratorSome held jobs were not restored Scanner ADF Cover OpenXx color cartridge part number unsupported by device Insufficient memory to support Resource Save featureXx Missing or defective color cartridge Incorrect paper size, open srcInsufficient memory, some Held Jobs were deleted Insufficient memory, some held jobs will not be restoredInsufficient memory for Flash Memory Defragment operation Memory fullStandard network software error Network x software errorSerial option x error Unformatted flash detectedStandard USB port disabled Parallel port x disabledSerial port x disabled USB port x disabledToo many trays attached Too many disks installedToo many flash options installed Incompatible trayXx Fuser near life warning Disk fullUnformatted disk Xx Fuser life warningXx Replace transfer module Xx Waste toner bottle missingXx Waste toner bottle nearly full Xx Transfer module life warningReplace color cartridge Xx Color photoconductor lowXx Replace color photoconductor Xx Color cartridge critically lowXx Color cartridge very low Order a replacement for the specified print cartridgeXx color cartridge nearly low Paper missingEmulation error, load emulation option Solving printing problemsScanner disabled by admin Error message about reading USB drive appearsConfidential and other held jobs do not print Print job takes longer than expected Printing slows downTray linking does not work Job prints from the wrong tray or on the wrong paperIncorrect characters print Large jobs do not collateCopier does not respond Solving copy problemsUnexpected page breaks occur Scanner unit does not closeAdjust the Toner Darkness of the Copy Clear ANY Error MessagesClean the Scanner Glass Make Sure to USE the Appropriate Copy SettingsCheck the Document Placement Check the Paper Size SettingPartial document or photo copies Scan was not successful Solving scanner problemsChecking an unresponsive scanner Scanning takes too long or freezes the computerCannot scan from a computer Adjust the Scan ResolutionPartial document or photo scans Scanner Glass MAY be DirtyCaller ID is not shown Solving fax problemsFax and e-mail functions are not set up Cannot send or receive a faxCheck the Telephone Wall Jack Review this Digital Phone Service ChecklistTemporarily Disable Call Waiting Check for a Dial ToneCan send but not receive faxes Can receive but not send faxesSolving home screen applications problems An application error has occurredReceived fax has poor print quality Forms and Favorites troubleshooting Adjust the Scan SettingsForms are not available or are not working Troubleshooting 300 Network destination stopped working or is invalidApplication icon is missing from the home screen Scan to Network troubleshootingTroubleshooting 301 Printer cannot scan to the selected destinationNothing happens when USB drive is inserted My MFP troubleshootingError reading USB drive Forgot the password to My MFPReset the Printer Solving option problemsPaper tray problems Check to see if the Option is Connected to the PrinterCannot detect flash memory card Sheet drawer problemsMemory card Cannot detect printer hard diskInternal Solutions Port does not operate correctly Internal print server does not operate correctlyUSB/parallel interface card does not operate correctly Paper jam message remains after jam is cleared Solving paper feed problemsPaper frequently jams Jammed pages are not reprintedClipped images Solving print quality problemsCharacters have jagged or uneven edges Fine horizontal lines appear on color pagesIncorrect margins Check the Toner Darkness SettingGray background Toner Cartridge MAY be Worn or DefectivePaper curl Replace the worn or defective toner cartridge Troubleshooting 310Print irregularities Make Sure the Fuser is not DefectivePrint is too dark Troubleshooting 311Check the DARKNESS, BRIGHTNESS, and Contrast Settings Print is too lightTroubleshooting 312 Try one or more of the following Make Sure the Print or Toner Cartridge is not LOW on TonerRepeating defects appear on prints Troubleshooting 313Printer is printing blank pages Replace the Print or Toner CartridgeReplace the Fuser Shadow images appear on printsReplace the Photoconductor Make Sure the Photoconductor is not DefectiveTroubleshooting 315 Clean the exterior of the printerSkewed print Ensure That the Fill Pattern is Correct Solid color pagesBlack or white streaks appear on transparencies or paper Check the Paper TypeSelect Another Tray or Feeder Streaked horizontal lines appear on printsMake Sure the Print Cartridge is not LOW on Toner Clear the Paper Path around the Toner CartridgeMake Sure There is no Toner in the Paper Path Streaked vertical lines appear on printsToner fog or background shading appears on Make Sure the Transfer Module is not Worn or DefectiveMake Sure the Fuser is not Worn or Defective Check the Paper Texture SettingToner rubs off Make Sure the Printer has Recalibrated RecentlyToner specks Solving color quality problemsFAQ about color printing Transparency print quality is poorWhat is manual color correction? Troubleshooting 321Printed page appears tinted. Can I adjust the color? How is color specified in a document to be printed?Troubleshooting 322 What are detailed Color Samples and how do I access them?Manual Color menu Click Configuration Color Samples Detailed Options Embedded Web Server does not openContacting customer support Product information Edition noticeLexmark International, Inc All rights reserved Trademarks 325Modular component notice 326Temperature information Noise emission levels327 Laser advisory label Static sensitivity noticeLaser notice 328Power consumption Product power consumption329 European Community EC directives conformity Radio interference noticeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada Regulatory notices for telecommunication terminal equipment331 South Africa telecommunications notice 332Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse 333Exposure to radio frequency radiation Regulatory notices for wireless productsUso del prodotto in Svizzera Industry Canada CanadaTaiwan NCC RF notice statement Industry Canada Canada335 336 Statement of Limited Warranty 337Lexmark International, Inc., Lexington, KY Limited warrantyLimited warranty service 338Additional rights Extent of limited warrantyLimitation of liability 339Index NumericsIndex 340 Page Page FTP Page Page Page Page Page Page Index 350 XPS menu