Troubleshooting

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MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY

Check to make sure the shortcut number has been programmed for the number that you want to dial.

As an alternative, dial the telephone number manually.

Received fax has poor print quality

Try one or more of the following:

RESEND THE DOCUMENT

Ask the person who sent you the fax to:

Check that the quality of the original document is satisfactory.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Increase the fax scan resolution, if possible.

REPLACE THE CARTRIDGE

When 88 Cartridge low appears or when the prints appear faded, replace the cartridge.

MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH

Decrease the incoming fax transmission speed:

1Type the printer IP address in the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2Click Settings > Fax Settings > Analog Fax Setup.

3In the Max Speed box, click one of the following:

2400

4800

9600

14400

33600

4Click Submit.

Solving home screen applications problems

An application error has occurred

CHECK THE SYSTEM LOG FOR RELEVANT DETAILS

1Type the printer IP address or host name in the address field of your Web browser.

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Lexmark X746x, 34TT027, 34TT001, X748x, X746de Solving home screen applications problems, Received fax has poor print quality