Lexmark 34TT001, 34TT027 manual Printer is printing blank pages, Repeating defects appear on prints

Troubleshooting 313

Printer is printing blank pages

Try one or more of the following:

MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE

Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.

MAKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER

1Remove the cartridge.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

3Reinsert the cartridge.

Note: If print quality does not improve, then replace the cartridge of the color that is not printing.

CONTACT CUSTOMER SUPPORT

If the problem continues, then the printer may need to be serviced.

Repeating defects appear on prints

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Try one or more of the following:

REPLACE THE PRINT OR TONER CARTRIDGE

Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances:

•Every 33 mm (1.30 in.) of the page

•Every 35.3 mm (1.39 in.) of the page