Lexmark X746de, 34TT027, 34TT001 Can send but not receive faxes, Can receive but not send faxes

Troubleshooting 297

THE PRINTER MEMORY MAY BE FULL

1Dial the fax number.

2Scan the original document one page at a time.

Can send but not receive faxes

Try one or more of the following:

LOAD PAPER

If the tray is empty, then load paper in the tray or feeder.

CHECK THE RING COUNT DELAY SETTINGS

The ring count delay sets the number of times the phone rings before the printer answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4.

1Type the printer IP address in the address field of your Web browser. If you do not know the IP address of the printer, then you can:

•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2Click Settings > Fax Settings > Analog Fax Setup.

3In the Rings to Answer field, enter the number of times you want the phone to ring before the printer answers.

4Click Submit.

REPLACE THE TONER OR PRINT CARTRIDGE

Replace the toner or print cartridge.

Can receive but not send faxes

These are possible solutions. Try one or more of the following:

THE PRINTER IS NOT IN FAX MODE

On the home screen, touch Fax to put the printer in Fax mode.

THE DOCUMENT IS NOT LOADED PROPERLY

Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.