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HP 9470m i7 Win8 D3K33UT#ABA manual iv Safety warning notice

Models: 9470m i7 Win8 D3K33UT#ABA

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iv Safety warning notice

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HP 9470m i7 Win8 D3K33UT#ABA manual iv Safety warning notice

Contents

Maintenance and Service Guide HP EliteBook 9470m Notebook PCCopyright 2012, 2013 Hewlett-Packard Development Company, L.P Safety warning notice iv Safety warning notice Table of contents Removal and replacement proceduresProduct description External component identification5 Computer Setup BIOS and Advanced System Diagnostics 6 Specifications 7 Backup and recoveryPower cord set requirements Statement of VolatilityRecycling Index1 Product description CategoryDescription Product NameCategory DescriptionMemory Flash cacheWireless CategoryDescription EthernetPower requirements CategoryDescription PortsPreinstalled CategoryDescription Operating systemPreinstalled with Microsoft Office Chapter 1 Product descriptionCategory DescriptionRestore media-DR-DVD Restore media-OS-DVDServiceability Category2 External component identification DisplayComponent DescriptionTouchPad ComponentDescription Programs HP HP WebcamComponent Chapter 2 External component identificationDescription Component LightsDescription NOTE Windows 8 keyboard shown Buttons and fingerprint reader select models onlyChapter 2 External component identification Security Power Options ComponentDescription Select Start Control Panel System andKeys - Windows models ComponentDescription esc keyKeys - SUSE Linux models ComponentDescription fn keyFront available power source has reached a low batteryComponent DescriptionLeft Regulatory, Safety, and Environmental Notices . To accessComponent DescriptionRight Chapter 2 External component identificationComponent DescriptionBottom ComponentDescription SupportBattery release latch Releases the battery from the battery bayBattery bay and SIM slot Contains the battery. Supports a wireless subscriberService tag Service tag and PCID label3 Illustrated parts catalog PCID label Windows 8 models Non-Windows 8 modelsComputer major components Computer major componentsTouchpad assembly not illustrated AC power connectorComponent Spare part numberRTC battery Service coverComponent Spare part number19 Solid-state drive includes bracket, connector, and screws ComponentSpare part number 702870-001Display assembly subcomponents Display assembly subcomponentsComponent Spare part numberDisplay bezel For use on models with a webcamMass storage devices Mass storage devicesDescription Spare part numberMiscellaneous parts ComponentSpare part number AC adapterSequential part number listing Spare partDescription numberChapter 3 Illustrated parts catalog Spare partDescription numberSpare part Descriptionnumber flagChapter 3 Illustrated parts catalog Spare partDescription numberSequential part number listing Spare partDescription number4 Removal and replacement procedures Preliminary replacement requirementsService considerations Cables and connectorsDrive handling Grounding guidelinesElectrostatic discharge damage Relative humidity Typical electrostatic voltage levelsEvent Packaging and transporting guidelines Workstation guidelinesMaterial Equipment guidelinesVoltage protection level Component replacement procedures BatteryPage Display assembly components panel, bezel, webcam, microphone 4. If it is necessary to replace the webcam/microphone module Chapter 4 Removal and replacement proceduresb. Disconnect the cable 2 from the webcam/microphone module Component replacement procedures 5. If it is necessary to replace the display panel702871-001 - 35.6-cm 14.0-in, LED, HD, AntiGlare display panel 708771-001 - 35.6-cm 14.0-in, LED, HD+, AntiGlare display panelChapter 4 Removal and replacement procedures Hard drive cover Hard drive/SSD drive Reverse this procedure to reassemble and install the hard drive a. Remove the connector from the hard driveComponent replacement procedures mSATA drive Component replacement procedures Reverse this procedure to install the mSATA drive2. Remove the drive 2 by pulling it away from the slot at an angle RTC battery Service cover Update BIOS before adding memory modules 6. Under Step 2 Select a Download, click the BIOS linkMemory module 2. Click Support & Drivers Drivers & SoftwareComponent replacement procedures Reverse this procedure to install a memory moduleRemove the memory module WWAN module Reverse this procedure to install the WWAN module Component replacement proceduresWLAN module Reverse this procedure to install the WLAN module Component replacement proceduresKeyboard 7. Release and disconnect the following connectors and cables Release the pointing stick connector 1 and remove the cableRelease the large keyboard connector 3 and remove the cable Release the small keyboard connector 5 and remove the cable8. Remove the keyboard Reverse this procedure to install the keyboard Chapter 4 Removal and replacement proceduresc. Service cover see Service cover on page Base enclosurea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on pageChapter 4 Removal and replacement procedures Touchpad e. Base enclosure see Base enclosure on pagec. Service cover see Service cover on page a. Hard drive cover see Hard drive cover on pagePower connector c. Service cover see Service cover on pagea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on page2. Disconnect the power connector cable from the system board 3. Lift the power connector from the computer4. Remove the power connector Reverse this procedure to install the power connectorc. Service cover see Service cover on page a. Hard drive cover see Hard drive cover on pageb. Hard drive see Hard drive/SSD drive on page d. Keyboard see Keyboard on pageSystem board c. Service cover see Service cover on pagea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on paged. Fan see Fan on page e. Keyboard see Keyboard on page f. Base enclosure see Base enclosure on pageMemory module see Memory module on page WWAN module see WWAN module on pageComponent replacement procedures Reverse this procedure to install the system board3. Lift the left side of the system board up at an angle Heat sink d. WLAN module see WLAN module on pagee. WWAN module see WWAN module on page f. Fan see Fan on page g. Keyboard see Keyboard on pageComponent replacement procedures Reverse this procedure to install the heat sink2. Remove the heat sink Speaker assembly e. Base enclosure see Base enclosure on page f. Fan see Fan on pageg. System board see System board on page c. Service cover see Service cover on pageSmart card board c. Service cover see Service cover on pagea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on pageChapter 4 Removal and replacement procedures Reverse the removal procedures to install the smart card boardRemove the smart card board Fingerprint reader board c. Service cover see Service cover on pagea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on pageDisplay assembly c. Service cover see Service cover on pagea. Hard drive cover see Hard drive cover on page b. Hard drive see Hard drive/SSD drive on pageNOTE Be sure to support the display when removing the screws 5. Remove the display assembly from the top coverComponent replacement procedures 2. Release the display panel cable from the routing channelDisplay panels are available using the following spare part numbers Chapter 4 Removal and replacement procedures6. To remove the display bezel 7. To remove the display panelComponent replacement procedures b. Rotate the top of the display panel downward8. If it is necessary to replace the display hinges Chapter 4 Removal and replacement proceduresb. Remove the display hinge covers 2 from atop the hinges Component replacement procedures d. Lift the display hinges off the display enclosureChapter 4 Removal and replacement procedures Reverse this procedure to reassemble and install the display assembly Component replacement procedures5 Computer Setup BIOS and Advanced System Diagnostics Windows 7 - Computer Setup BIOS and Advanced System DiagnosticsUsing Computer Setup Starting Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer SetupChapter 5 Computer Setup BIOS and Advanced System Diagnostics 4. Follow the on-screen instructionsUpdating the BIOS Determining the BIOS versionDownloading a BIOS update Using Advanced System Diagnostics Windows 8 - Computer Setup BIOS and Advanced System Diagnostics Using Computer SetupStarting Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Updating the BIOS Determining the BIOS versionDownloading a BIOS update SUSE Linux - Computer Setup BIOS and Advanced System Diagnostics Using Advanced System DiagnosticsUsing Computer Setup Starting Computer SetupNavigating and selecting in Computer Setup Updating the BIOS Restoring factory settings in Computer SetupDetermining the BIOS version Downloading a BIOS updateUsing Advanced System Diagnostics 6 Specifications Computer specificationsDimensions Weight35.6-cm 14.0-in display specifications DimensionsPixel resolution Total power consumptionHard drive specifications DimensionsOperating temperature 500-GBSolid-state drive specifications DimensionsAccess times Operating temperaturemSATA drive specifications DimensionsAccess times Operating temperatureWindows 7 - Backup and recovery 7 Backup and recoveryCreating recovery media with HP Recovery Disc Creator Backing up your information Creating recovery media2. Select Driver DVD or Windows DVD Performing a system recovery Using the Windows recovery tools1. Select Start All Programs Maintenance Backup and Restore 1. Select Start All Programs Maintenance Backup and RestoreUsing f11 recovery tools 4. Select Startup RepairUsing a Windows 7 operating system DVD purchased separately Windows 8 - Backup and recovery6. Select Repair your computer Performing a system recovery Backing up your informationUsing the Windows recovery tools and SupportUsing f11 recovery tools Using Windows 8 operating system media purchased separately Using Windows Refresh for quick and easy recovery2. Click Settings Remove everything and reinstall Windows2. Click Settings Using HP Software Setup SUSE Linux - Backup and recovery Creating backups1. Select Computer More Applications Tools Backup Manager Restore Backing up your informationUSB Recovery option Restore?1. Select Computer More Applications Performing a system recovery2. Select Computer More applications Tools Create Recovery USB Remove everything and reinstall SLED 8 Statement of Volatility a. Hard Disk Drive HDD h. Select the File menu, then Save Changes and Exitb. Solid State Drive SSD Non-volatile memory usage What is thepower is Non VolatileWhat is the power isNon Volatile AmountQuestions and answers 9 Power cord set requirements Requirements for all countriesRequirements for specific countries and regions 126 Chapter 9 Power cord set requirementsCountry/region Accredited agency10 Recycling BatteryDisplay 3. Remove the display bezel Perform the following steps to disassemble the display assembly128 Chapter 10 Recycling 7. Position the display panel assembly upside-down 6. Remove the display panel assembly 2 from the display enclosureDisplay 10. Remove the display panel frame 2 from the display panel 12. Lift the top edge of the backlight cover 2 and swing it outward13. Remove the backlight cover 14. Position the display panel right-side up17. Remove the backlight frame from the display panel 16. Position the display panel upside-downDisplay 18. Remove the backlight from the backlight frame 19. Disconnect the display panel cable 1 from the LCD panel21. Release the LCD panel 3 from the display rear panel 23. Remove the LCD panel 24. Recycle the LCD panel and backlightIndex Page Ethernet chipsetflash cache