Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This process takes several minutes.
1.If possible, back up all personal files.
2.Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.
3.When prompted, press any keyboard key.
4.Follow the
5.Click Next.
6.Select Repair your computer.
7.Follow the
After the repair is completed:
1.Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc.
2.Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Windows 8 – Backup and recovery
To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
From the Start screen, type restore, click Settings, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Help and Support. From the Start screen, type help, and then select Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
110 Chapter 7 Backup and recovery
