Chapter 14

If this did not solve the issue, try the next solution.

Troubleshooting

Solution 3: Press the On button to turn on the product

Solution: Look at the display on the product. If the display is blank and the On button is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product.

Cause: The product might not have been turned on. If this did not solve the issue, try the next solution.

Solution 4: Load paper in the input tray

Solution: Load paper in the input tray. For more information, see:

Load paper” on page 37

Cause: The product might have been out of paper.

The display shows the wrong language

Solution: Change the language setting.

NOTE: You will be prompted to set both the language and the country/region settings, by using the following procedure.

To set your language and country/region

1.Press Setup.

2.Press the down arrow button to highlight Preferences, and then press OK.

3.Press the down arrow button to highlight Set Language, and then press OK.

4.Press the down arrow button to scroll through the languages. When the language you want to use is highlighted, press OK.

5.When prompted, press the down arrow button to highlight Yes for confirmation, and then press OK.

The Preferences menu reappears.

6.Press the down arrow button to highlight Set Country/Region, and then press OK.

124 Troubleshooting