Solution 1: Use TrueType or OpenType fonts
Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType icon | OpenType icon |
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Cause: The font was a custom size.
Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed.
If this did not solve the issue, try the next solution.
Solution 2: Align the print cartridges
Solution: Align the print cartridges.
For more information, see:
“Align the print cartridges” on page 106
Cause: The print cartridges needed to be aligned.
Print troubleshooting
Use this section to solve these printing problems:
•Borderless printing produces unexpected results
•The product is not responding
•The product prints meaningless characters
•Nothing happens when I try to print
•The pages in my document came out in the wrong order
•The margins are not printing as expected
•Text or graphics are cut off at the edge of the page
•A blank page came out while printing
•Ink is spraying the inside of the product when I print a photo
Troubleshooting
Print troubleshooting | 149 |