For more information, see:

Recommended papers for printing and copying” on page 34

Information on paper” on page 132

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 2: Use a higher print quality setting

Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.

NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list.

For more information, see:

Change the print speed or quality” on page 54

Print using Maximum dpi” on page 60

Change copy speed or quality” on page 88

Cause: The print quality setting was set too low.

If this did not solve the issue, try the next solution.

Solution 3: Rotate the image

Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page.

For more information, see:

Change the page orientation” on page 54

Cause: The photo image had odd hues printed near the bottom of the page.

Printouts have horizontal streaks or lines

Try the following solutions if your printout has lines, streaks, or marks on it that run across the width of the page.

Solution 1: Make sure the paper is loaded correctly

Solution 2: Use a higher print quality setting

Solution 3: If the print cartridge was dropped, wait for it to recover

Solution 4: Clean the print cartridge nozzles

Solution 5: Check the print catridges

Solution 6: Replace the print cartridge

Troubleshooting

Print quality troubleshooting

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